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April 2024 by Johnathan Blake
Yall I got a wing with feathers still attached. Then they forgot my fries and the ranch spilled all in the bag after they chunked it in. Went back the exchanged it out but took forever the first time. I waited. Whole 45 mins after placing an online order. Needless to say when I went back the young lady that was waiting on her food had to come back because they messed up her order too. I get that they’re busy but they don’t care. Go somewhere else. I won’t be eating wingstop no more. Oh btw Google “Feathers on my wingstop chicken” this problem is so normal for them, which is crazy. I swear they should switch vendors.
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April 2024 by EVELYN LIENDRO
Great service from Luis!!!Thank you , this is rare now in days!
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March 2024 by Cecilia Losoya
Love the food ?
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February 2024 by Anthony Rivera
Great ?
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January 2024 by Jessica Munguia
Service and food terrible, I’ve tried to give it the benefit of the doubt but different times I’ve went bad experience.
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January 2024 by Angel Fayson
The app should allow you to choose from the many flavors of drinks that you can chose from if you go inside and it should allow you to add extra seasoning to the wings in the app but it doesn't, so i always have to go inside to get what i want. Also the fries are always limp and greasy in Rosenberg, and the store in Katy has crispy delicious fries, so I only order the fries in Katy not Rosenberg.
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January 2024 by brittany flores
Was fresh and good the fastest wingstop I ever been too and the wings were huge I ordered when I got there and not even ten minutes my food was fresh and ready to eat the pic was all I had left lol forgot to get the before
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January 2024 by April Fuentes
I was so craving wings. And was so disappointed!!! The wings and fries were very very overcooked. Wings were missing in my order. Called about a good 20 times and NO ANSWER‼️‼️Management needs to get it right..
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January 2024 by Demi Jones
Came here for my New Year’s Eve order and they did an amazing job!! The wings were seasoned well and cooked to perfection! I didn’t even have to ask for them well done. Customer service was great, my only reason for 4 stars was that my order didn’t get made until I came in but I get it, company policy.
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January 2024 by Kimberly
1st time coming here and did not like it at all. Tables were dirty along with restaurant. All employees were just hanging out in the kitchen area. Our food was cold and soggy. Along with being very incorrect. Will not be returning to this location again.
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January 2024 by Mr. Mccoy
Placed an online order that was ready upon my arrival. The staff took care of business.
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December 2023 by Zeke Cervantez
First impression of this location wasn’t good tried calling 12 times for 10 minutes straight and no one answered called again when I was in the establishment I didn’t even hear any phone ringing. They must either have it off the hook or have it turn off completely. placing the order in person was pretty quick and easy but have to wait for my order to be done instead of just having it ready. I am not much for ordering online. The food was pretty decent pretty much the same that you get at any other location. I would say this location is a little bit more difficult to order your meal from, so it was not convenient at all. For the money next time I’ll go to the other side of the freeway to BWW or just try another location. I’ve read other recent reviews and I guess they don’t get responses for corporate or the manager so I guess they really don’t care anymore. Oh and one more thing there was no iced in the solo machine and all the sodas were flat and had no syrup. Felt cheated paying for the drinks when I would have been better of with nothing
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December 2023 by RealLife #Reality Campos
Let’s get into it. Wingstop is a small place, but the layout could be better, the cashier/order line is nonexistent, the side part of the same counter is small also for pickup with other people waiting for their food. Fountain machine is a newer version but mostly all carbon, ice is always in the melting phase, and the drink comes out too fast. There are a lot of areas for improvement.
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December 2023 by Larielle B.
This location is so bad, you're better off driving 10 more minutes and going to the Richmond location near Riverpark. I place an online order and asked my fries to be cooked well done, to my surprise the fries weren't fried at all, they were just raw potatoes. The service sucks, I asked them if they were open on Christmas Eve and after being put on hold several times I was given inaccurate information and told they'd be closed all day when in reality they will be open until 9 pm. Don't waste your time with them.
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December 2023 by Joselin Jo
Horrible customer service don't matter if y'all busy you take you time and take care of your customers... Give your employees good training...!!
