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February 2024 by Curtis Whalen
Buyer Beware of Bait & Switch Tactics!Ordered a Valentine's Day arrangement for my wife titled as 'Always on My Mind - Two Dozen Long Stemmed Red Roses'. There were no separate options within that selection. What got delivered was 18 roses. I checked my order confirmation email and the product description details in the email conflict with themselves. One spot says it's only a dozen roses, another spot says it's 18. I purchased off the sku title! There was no other information there at the time.My assumption is that in order to prepare for Valentine's day which is a florist's Super Bowl, they naturally updated some of their offer titles and prices, but it appears they missed some of the sub descriptions associated with certain options that were removed from the site at the time, but apparently remained part of email confirmations. Shame on me for expecting a straight forward transaction and not reading the details of every order confirmation I place on every site, every time. We did not receive what was paid for and advertised.Post Valentine's, they've updated their website and it's back to normal where the 'Always on My Mind' arrangement has good/better/best options of 12/18/24 roses.I called the store, they claimed that they never updated anything on the 'Always on My Mind' sku for Valentine's. That I ordered 18 and got 18. That's interesting considering my confirmed order subtotal was $149, which is not currently the price of any of their options. Obviously there was an update...Two other issues: The flowers had some type of coating on them I'm sure to help keep them looking fresh when delivered but they still seemed to wilt ridiculously fast, vs buying fresh roses from somewhere like HEB. Lastly, I put an order note request in to deliver the flowers to my wife's building before 11:30am. The delivery driver called my wife (recipient's phone number for delivery issues) in the early morning, literally hours before making the delivery, just to make sure she would be there... Talk about a diminished surprise.I'm still rating 3 stars because my wife ultimately did love the flowers when she received them on Valentine's day.
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November 2023 by Bill McMullin
Was extremely pleased with 620 Florist. The lady who helped me, on the phone, was extremely helpful and patient as I was deciding what was the best plant to send. All names listed on the card were all spelt correctly and she was kind enough to include a note I wanted attached. The Peace Plant was a very nice size and was a beautiful plant.Best Florist I have used in a long time.!Kathryn McMullin
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November 2023 by Cindi Ortega
Wonderful experience!! I ordered flowers for my mom in the hospital and they sent a beautiful arrangement!! Thank you so much for adding joy to my mom’s recovery!!
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November 2023 by Harley Baker
I received a mixed arrangement of flowers yesterday for my birthday, woke up this morning and my roses are completely blown out and multiple daisies are already wilting, it hasn’t even been 24 hours since i received them. I except this from heb flowers but not a premium flower shop.
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November 2023 by Sylvia Settle
Super great experience! Ordering process was at least a 20! Delivery time, perfect! They absolutely loved it! Thank you for an exceptional experience! Will definitely use 620 Florist again and recommend to everyone! ?
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September 2023 by Victoria L.
I ordered flowers from California for my sister in Texas. The arrangement was stunning, the flowers looked so healthy. I will definitely order from 620 again in the future. Thank you guys for helping brighten my sister's day!
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September 2023 by Ziesook You (유지숙)
Great.Bonnie supports local art gallery and artists.
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September 2023 by Matthew Adams
My wife loved them. Beautiful flowers. Well arranged.
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September 2023 by Lois Steadham
I ordered bereavement flowers for my friend and she loved them. Thank you for making this time of grief brighter.
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September 2023 by Sommer Garcia
Beautiful delivery surprise today!! The flowers and design are always gorgeous.
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August 2023 by Jay S.
We have used 620 Florist over the years for happy and for sad occasions. Today is our 50th anniversary. The flowers are just as I requested. Great job!
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July 2023 by Ann C.
Thoughtful service. Best we've found in the area. Communicated quickly. Flowers fresh and sturdy. I special requested a certain color in an arrangement online. They covered it beautifully.
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July 2023 by Dylan E.
I have used this florist several times over the past few years for special occasions (birthdays and anniversaries). They have always done a great job and have good customer service.
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July 2023 by Dan A
First time using 620 Florist and it was a great experience. The shop itself is very welcoming and clean. Everyone there is helpful and caring. Olivia helped fill my order with only a one day notice and she exceeded my expectations for an anniversary bouquet for my wife. I appreciated the personalized experience and most of all, it supported local business! Thank you, 620 Florist.
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July 2023 by Gabrielle Gonsalvez
The premium option was selected for this birthday bouquet. Not sure that the container is the same as shown in the original image, which seemed more vibrant.
