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December 2023 by Ember
I don't recommend this place at all.!They have a yard full of appliances that sit outside in the weather and you don't know the condition of them. And you only get a 30 day warrenty for them to fix or replace so if it breaks after 30 day's then what?? They have a tiny selection of "NEW" appliances to chose from. They just took $100 cash from me on a Friday that I asked if I could put towards the purchase to lower the price of a brand new maytag washer I had to come back Monday to apply for a line of credit. The 100 didn't go to lower the price like I was told but it went to delivery fee and other stuff. They didn't give me any paperwork other then the sheet for a deposit. Ben was nasty and condescending I recorded our conversation to play back to Acima since he seems to keep changing his stories only to later be told they don't take back appliances I have to deal with Acima but was told it would be a cancelation fee of over 100 lol these people are a trip!! So I have to call Acima credit back and let them deal with this. I even offered to personally bring back the washer! I think half of these reviews are fake and made by friends and family so paybattention to the negative reviews I hope this helps don't be a sucker like I was!
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December 2023 by Ben Buckman
A and A is fast and reliable. Been a customer since 2018 and couldn’t be happier with everything. Would recommend to anyone looking for a appliances
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December 2023 by Olawale Olasupo
They never inform you that you will be placed on automatic payment. You just find yourself there and you cannot change it.They never told you that you need to inform them 30 days before canceling, if you don't give 30 days, you will pay fine of $75.They never told you that you cannot get your money back if you cancel for the month you pay for even when you it's just 3rd of the month.They are not open, they have secret, don't patronize them!
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December 2023 by Taylor Bertone
Make sure you start your rental at the 2nd of the month because that’s when they charge for the month. I had my washer and dryer 1.5 days in November and have been charged $150 for November and December. This includes $75 installation
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December 2023 by Devin Richard
A&A Appliance Leasing’s customer service is through the roof. They made transferring the washer and dryer to my new apartment seamless. Really friendly and helpful staff and I can’t recommend them enough!
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December 2023 by Melanie Garcia
I leased a washer and dryer from A & A appliance and they were always professional. I had called one time to have them come out and look at my washer because it wasn’t spinning right and they came within a day and replaced it with a new one! They are very responsive and I recommend them to anyone who doesn’t want to waste their money at the laundromat. Thank you A&A appliance!
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November 2023 by A H
They have made the process to get the washer and dryer picked up at the end of lease very difficult. It’s been almost a 3 week process to be able to confirm an appointment with them. Also nobody said anything about a 75$ early cancel fee until the very end. I spoke to multiple people and nobody mentioned it until the very end and it was not noticed very well in the agreement before hand. The website is also very hard to navigate to do work orders and there is no way to easily cancel online so if you work 9-6 it makes it very difficult to call.Update : after I left this review they did solve the situation and did get the appliances but it was still a bit frustrating
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November 2023 by dani boy
I leased washer and dryer for about 10 months and no issues with the appliances. They have a great customer service and very quick response whenever you require. The right place for leasing washing appliances. Will come back when ever I have a need.
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November 2023 by Veronica Santiago
I have been with the company for over a year and I can say that their service is amazing. I have not had any problems with the appliances at all. I am renting a washer and dryer and they work perfectly fine. When you need maintenance they will answer quickly and do the service fast. I will reccommend to everyone the service of A & A appliance. Excellent company and excellent service always.
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November 2023 by AMANDA BURCHFIELD
Great service, responsive and friendly staff. When I moved to Pflugerville I needed a washer and dryer quick. A&A had my washer and dryer to me, professionally delivered and hooked up in 2 days. The delivery driver set up everything, checked for leaks, and made sure I didn't have any questions. I would highly recommend them for their great service and pricing options.
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October 2023 by Jewell Porrier
Used a&a for over 2 years now and absolutely love the service! They are always fast to respond and come very quickly for any repairs. Customer service and technicians are excellent. I recommend to anyone I know.
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October 2023 by Brianna M.
Waited a week to get my washer dryer set and then on the day of delivery I waited around for 3 hours for the delivery guy to arrive. He plugged in the machines, I tipped him, and then he hauled off only for me to realize as soon as he left that he delivered me a broken washing machine. He delivered between 7-8pm when company is closed so now I guess I just get to wait another week to wash my clothes and hang out for another 4 hours waiting for a delivery person to come back and do the damn job they didn't do in the first place.
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October 2023 by Susmitha Mahankali
Very easy delivery and set up! Didn’t have any issues the whole year with the product. Cindy is a great customer service rep and handled my lease ending very swiftly. Much appreciated!
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October 2023 by Ms. Navarro
I had a great experience with A&A Appliance Leasing. They were on time and provided good customer service overall. I rented a washer and dryer for just over a year and had no issues. I only made one service request and it was a quick repair. Would use them again in the future should the need arise.
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October 2023 by Wesli Bloom
I’ve had a great experience using A&A appliances. Their service has been customer friendly and my washer and dryer have been reliable. I had one issue with one of my machines, and they were quick to come and replace the machine so I did not have to wait for a repair, which was very convenient.
