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December 2023 by A L
Pretty good prices, could be better priced but better than the others I went to through the day. Definitely could be cleaner and more organized
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October 2023 by Elisa Mitchell
I’ve been coming to this pawnshop for a couple of years mainly because of the prices, and how they handle my pawn. I was even able to get my son an Xbox for half the price It would’ve cost me to get it brand new! I’ve got to know a couple of the employees by name. They are just fantastic and always welcome me whenever I come in.They are always ready to assist me with whatever I need. Out of all the experiences I’ve had, I would say this is the best pawn shop that I’ve been going to and will continue to go to.
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October 2023 by Carlos Gregory
Great customer service with the items I purchased. Having trouble with speaker and the employee Mariana went out of her way to you tube why my phone was not connecting, got it!Aliya was also assisting me with another item when another customer shouted “ can I get some help” she was quickly getting the keys for the case when the man shouted again “I’llbe back” it appears that the entire world is in a hurry now days however a little common curtesy as they try to tend to every customer in the store would go a long way.Sorry ladies for not spelling your names correctly, hoped you enjoyed your Tamale lunch!I really enjoy going into your shop!
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October 2023 by Larry Butler
Excellent customer service. Always helpful and go the extra mile to make sure you're getting your money's worth.
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October 2023 by Mike Smit
Hey guys, once again, this place is super awesome. Awesome staff always willing to work out with you. If you’re buying stuff or even your pawn, they always take care of you. Love you guys you guys are awesome.
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October 2023 by Mike Demereo
if I could have given 10 stars, I would this place is awesome so much cool product Jewelry games tools weapons and more really good prices if you wanna buy it outright, they even have a great layaway program whoever sees this, I highly recommend giving them a visit if you’re buying selling trading this place is good for everything #Janelle #Aaliyah #Drew this is a great team
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October 2023 by Helen Calderon
Mariah and Jacob treated us very well and gave us the loan we needed!! I definitely recommend this shop in the north Austin and round rock area
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October 2023 by Jeromiah Jacobs
Great people, I always leave with good spirits and they take care of the people
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June 2023 by E R
The gentleman with a name tag on that said "assistant manager" here needs some customer service skills!! I will not do business here ever again...
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June 2023 by Ben Johnson
Not even close. This place looks like a thrift shop from 50 years ago. It is what a hoarder would own if he decided to sell his stuff. The ceiling has water stains, and the place smells stale. It was obviously and “off” day, as the bicycles which normally adorn the store front were still in the store near the entrance at almost 2:00 in the afternoon. When I walked in, I had to make myself known, as the two Hispanic women behind the counter didn’t even acknowledge my presence. Apparently, they were too busy: one texting and talking to her coworker, while the other was on the computer. Any remark I made about any items was met with terse replies. Read that as “rude.” Soon after I walked in I got the hint and browsed quietly, keeping my comments to myself, as I knew they weren’t interested in anything I had to say. There was more JUNK in this “pawn shop” than I have ever seen since Melba-the previous owner, who passed away ( she was awesome, y’all, and she kept the place lively and professional) ran it. This place was as organized and tidy as a crackhead mobile home park-which is where I figure most of the stuff came from, due the the actual value of most of the items on display. This place is truly where dreams go to die. I strongly recommend going anywhere else but here. Not a fan, not impressed, and definitely NOT going back.
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March 2023 by Not Me
The lady who answered the phone discouraged me into coming in because they “closed in 20 minutes” I had ask a second question and apparently her coworker or friend, or whoever, thought it was more important to do some thing other than work because I could hear giggling and the lady on the phone did not hear my question at all and she was giggling and very apparently doing something other than her job. Go to Smart Pawn off E Palm Valley. Very professional and helpful.
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September 2022 by Scott Bailiff
I went in today with my watch I was curious what I could get for it from the pawn shop the guy checked it out then went in the back and came back out and said I can give you 20.00 I said are you kidding those are all real diamonds he said I know but I can't find it online!!! Very sad kid I paid 3k for this watch so be careful this place is about ripping people off I won't be back!!!
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July 2022 by Ms Miller
Jewelry, Musical instruments, speakers, motorcycle helmets, designer purses, watches, laptops, guitars, vacuums, Shoes! Put on layaway today before its sold! Ryobi Pressure washer out today!
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June 2022 by Josh Webb
They will absolutely accept stolen electronics, and resell them in non working condition.
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April 2022 by Brittney
I was interested in purchasing a Ring an Employee named Pamela posted on offer up so i texted her asking if it was available and she read my message but never responded. I called the next day to find out what size the ring was and a different employee answered the phone and said Pamela was in the restroom and she’ll text me the size on offerup. I then Texted Pamela asking her what size the ring was so that she knew who to text back and once again she read my message but didn’t respond. She’s really unprofessional and rude. I ended up going all the way to round rock (an hour away) to see the ring in person and this kind gentleman helped me out as soon as i entered the store and Pamela stood in the back not saying a single word. She didn’t greet me or anything like the other two gentlemen in the store. 1 star for Pamela & 5 stars to those two gentleman! Thank you!