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January 2024 by Keon Fatahalian
First time I've changed parts on my own instead of having it done as part of general maintenance in a shop. The clerk mocks me for forgetting there's two sizes of windshield wipers and selects the wrong type of headlights.
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November 2023 by Jacob Johnston
Great customer service!! Jose, changed my wipers in the pouring rain. Rarely do you get someone willing to go the extra mile these days. Great guy!! Thank you again!
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October 2023 by Chris Glahn
Had the parts I needed at a fair price, waiting for me at the counter. Excellent.
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September 2023 by Jerry Babauta
Had paid an alternator in full to be ordered. Because they didn't have it in stock. My wife had went there after her work to pick up but the part was totally wrong. Was told to come back tomorrow and talk to the person who had originally assisted me for a refund. Like come on she had a receipt coming from that store.
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August 2023 by Jacob Reyna
They would not honor a warranty on a battery they that they alone sell just because we didn't have the phone number that was used to purchase it originally 2 years ago. Bad business. Not worth it to get a warranty when they won't honor it.
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August 2023 by Cesar Barrios
Zero stars the bold guy at front desk is not friendly bad attitude and nobody have an idea about customer service I was there to buy and deserve respect close this business is not doing anything here
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July 2023 by Tyler Monnich
I came in with my wife's dead battery and there was one guy behind the counter about my age (mid 30s-ish) and two older employees just watching him work essentially. But this guy was handling business. Addressing concerns, was very informative to everyone and maintained a friendly, welcoming attitude all while juggling at least 4 different customers needs including my own. Testing my battery, checking out another customer, pulling up my replacement, helping the next customer, and getting my new battery and all the recommended accessories for the battery. Man was killing it. Dunno what the other two old timers were there for tho. Just decoration I guess.
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July 2023 by Juan Hinojosa
My car battery died and had other issues with the terminals. Bryan was very helpful and took his time to help me find the right parts and get a battery replacement. He did a great job.
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July 2023 by Anoj Atapattu
I went to this place couple of times. All of their staff and their services were excellent and highly professional. I like the way they guide their customers with their skills and experiences. Highly recommended auto shop around the town.
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May 2023 by Pierre Chaney
I give a two only because this location was clean and the shelves were faced with product. The staff here seemed like they simply didn't want to be bothered. There is a chime on the door that would alert them to the presence of a customer, but after browsing and getting items I was simply ignored while two staff members had an extensive conversation. Even after attempting to get their attention, another staff member was called to come check me out. I waited a good ten minutes before the other guy was called. Seems like this location gets very little traffic.
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May 2023 by Alan Perez
Kelly is the best commercial manager I have ever worked with. She’s always answering the phone and you can hear her smile her smile. I have worked with three different commercial managers and she has the best service. Her crew is great and get parts here on time with no excuses.
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March 2023 by Markeis Bonjaris Hopson
Bad took almost 45 min for help when two people stood there and watched me.
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January 2023 by Paul Oshinski
Everyone here is super nice. Always helpful. Give ‘em a raise!
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November 2022 by Josh White
Great experience, got help quickly, had item that I was needing and very helpful staff. Keep up the awesome job.
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August 2022 by Mitchell Schnyder
On Saturday August 19th, 2022 I went to Advanced Auto parts around 7pm to get error codes checked on my 2006 Prius. I walk in the store, ask for help, and Im told by a man that help is not possible because they have a new system or something. A woman then asks what engine size I have, I tell her "1.8 liter", and she tells me they cant help me.I've been getting error codes checked out at car repair stores for 20+ years and this was the worst experience yet. I want an explanation for why I was treated dismissively and with such gross incompetence.
