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December 2023 by Carmen Ramirez
Rooms are clean and comfortable. The one my family stayed at had two full beds, and there was just enough space for them and a tiny hall. Nonetheless, if you are just looking for a place to sleep, it is definitely worth it!The breakfast was great as you get a variety of options, from bagels to omelets, yogurt, and cereal. My family really enjoyed the breakfast and will definitely be staying again. The price was also really affordable, and the noise from the highway was not able to be heard. My family was able to have a sound sleeping night and really enjoyed their stay.Rooms: Clean and big enough for beds and luggage. Definitely not a luxurious stay such as staying on a Hilton or Double Tree, but for the affordability of it, the beds were comfortable, and you're able to get a great night's sleep. If you are looking for a night to stay in Round Rock at an affordable price, yet not on a dirty or low quality place, Avid hotels are a great option!They are the definition of affordable and comfortable, so you won't be staying at a rachet place, but also won't spend hundreds of dollars for a night.
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December 2023 by Mary Fairweather
Love the comfortable beds and included breakfast! Employees are helpful and kind. Thanksgiving week was well covered with smiling caring management and room service. Thank you for a great stay!
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October 2023 by meretuil83
Our stay was phenomenal - we were in town to work the ACL festival and arrived extremely late. The young lady working the front the desk was extremely friendly and accommodating. The room is not anything luxurious but very comfortable and clean. I would not recommend the beds for longer than 1 or 2 nights (personal pref.). However, we were working both weekends and decided to stay the entire time. For professionals looking for a quiet comfortable place to work while staying here - the rooms here accommodate this great. Breakfast is not a five star meal but is fresh and readily available each morning. We unfortunately, had a negative experience with another guest (came to our room...who does that?) - however, that was not the focus for us - the response and action from the front desk (Lonnie, Schmar, Meche and Antoine) was phenomenal. The staff handled the situation professionally and quickly. Unfortunately, the other guest was at the desk at the same time as me and proceeded to make entitled statements about being a diamond member. While I appreciate loyalty programs - that does not negate or devalue the importance of anyone else's experience. The team moved me to another room and accommodated us for the issue and even followed up the next morning to ensure we were happy and if we needed anything. Cannot recommend this place enough!!! We will def. be back.
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September 2023 by Corey Pearson
Very modern and beautiful hotel! I love IHG properties, but I will seek these out everytime! Check in was seamless and easy. Hotel is clean and quiet. Parking lot is well lit and easily accessible! Room was extremely clean and bed is sooooo comfortable!! Thank you avid team!
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September 2023 by Cara Dupre
Lonnie at the front desk, as well as the rest of the staff, was so kind and helpful. You can tell a lot about a property by its staff and Lonnie puts this hotel over the top for service. Thank you for taking care of my family while they visited.
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September 2023 by Ivey Shaw
In a word-- FRIENDLY! I was just blown away by how friendly every single staff person was.Now if you're looking for a spacious room, this is not it. It's minimalistic without a microwave, coffee maker or a freezer (but it does have a cold box). Having said that, the room was spotlessly clean with comfortable beds and a lovely blackout shade for a restful sleep. I would recommend asking for a room on the opposite side of the highway if you're a light sleeper because there is road noise. For me, it wasn't an issue.Also, this hotel does allow dogs. I love dogs, so that's not a problem at all. However, management isn't doing a good job of keeping the dog waste picked up off of the lawn and sidewalk. It was pretty gross to see it on the sidewalk in front of my vehicle as I walked to the front door. I know it's sad that people don't pick up after their own pets, but it's ruining the curb appeal of this property.All in all, a nice stay.
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September 2023 by David Casillas
I use IHG locations for work, and this was my 1st experience with Avid. I must say that I was pleasantly surprised. I got to the hotel late due to delays and was greeted by a very polite and willing to help young man who assisted me with no issues and even suggested a few places to eat. The room was nice, nothing spectacular, but clean and comfortable. The staff is what makes this place good. Lonnie at the front desk was very attentive and willing to help. He even came up to the room on a Saturday to troubleshoot my TV. Meche was very nice and personable and always had a smile on her face. I would definitely stay here again!
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August 2023 by Chelsey Ryner
Perfect spot for a quick stop!! Outside of the crowds but in a good spot to get to anything you need and there is a gas station close by (walking distance) in case you need anything that is not at the hotel! Beds were comfortable and rooms were clean! We will stay here again.
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July 2023 by DNGlasgow
We are local to the area and needed a place to stay as our air went out---Texas summers! The hotel was exactly what we were looking for---clean rooms and bath, comfortable beds and great air conditioning. There are no real closets or drawers but there are plenty of hooks and hangers to place your items. The coffee machines in the lobby are those that grind and prepare fresh coffee----better than the coffee you find in your room. Breakfast was just as you expected----some hot breakfast sandwiches, oatmeal, cereal, yogurt, fruit, toast/bagels, etc. Nothing fancy but very organized, clean and fresh. The staff were great and we would recommend!
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June 2023 by Jeff Inman
Nice, new, and clean. There is no luxury here, but it was a great stay for the value. No pool, didn't need it. Nicely equipped gym didn't use it. Complimentary breakfast was very sub-par. Coffee bar in lobby best thing ever, bean to cup coffee machines are great. No coffee maker in the room, though. Convenient to stores and restaurants. Can't wait to stay again.
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June 2023 by Matthew Stovall
The hotel is simple in concept, but it does it well. The staff is friendly; the room is clean; the bed is very comfortable; and the breakfast fills the belly. Worthwhile place to stay but there are no frills.
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May 2023 by Denise K
What a find! We went to a concert at the local Amphitheater, and this location was less than 15 minutes away. Clean, spacious room with comfortable beds and the best blackout shades ever! I had a quiet sleep with no disturbances. The mini fridge was helpful, and even though there wasn’t a coffeemaker, my husband said their machine downstairs makes delicious brew from beans. The breakfast was terrific- I had a Jimmy Dean sausage biscuit, strawberry yogurt and a banana. The 24 hour tea/coffee is convenient, and to have a dispenser with both still and sparkling water was a bonus! Such courteous and accommodating staff! We were both highly impressed and highly recommend this property!
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May 2023 by Denise K.
What a find! We went to a concert at the local Amphitheater and this location was less than 20 minutes away! Clean, spacious room with a comfortable bed. The best blackout shades EVER! I had a quiet sleep with no disturbances. The breakfast was terrific- I had a Jimmy Dean sausage on a biscuit, strawberry yogurt and a banana. The 24 hour tea/coffee is convenient and to have both still and sparking water was a pleasant surprise. Such courteous and accommodating staff - I'm very impressed and highly recommend this property!
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April 2023 by Heidi B.
We travel a lot due to sports and work and stay at lots of hotels. This weekend I needed a pet friendly hotel due to having a new puppy. We started out at another hotel down the road which was horrible so I walked into this one on a busy Saturday evening and was greeted by Becky who was amazing. We got the last room and we ended up extending our stay one more day. All the staff was amazing and friendly and helpful at all shifts in the two days we stayed there. It was clean, food options were healthy and great things to grab and go. The housekeeping staff were so sweet and they did an amazing job in cleaning after a large group that was there Saturday night causing quite a mess. I'm thankful for the friendly staff, clean hotel and options for us to stay at with our dog. The gentlemen that checked us out this morning were so nice too. Very happy with our stay
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April 2023 by Michele Foster
I stayed here over a weekend for the first time. The hotel is very clean, the bed was quite comfortable. The shower was nice though it was a little hard to reach the spigot without getting wet.The room I had was a king bed in a very small room. Strangely, there was no microwave or coffee maker. There was no space for either. I found out that I could have requested a microwave while checking out. The ice machine is on the first floor only with the buckets next to it.I did not have the breakfast so I can speak to that.All in all it was a decent place at a decent rate.