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December 2023 by Alex G.
Very bad service in the firearm section. The people behind the counter were only helping the white people, they saw me (I'm Hispanic) they just passed Me right up. Once I got to talk to one of them first thing they asked me if I was signed up clearly there was no waitlist on the screen and second thing he asked me was if I was window shopping only clearly implying I wasn't going to buy anything. They need to change those old head racist employees they have in the back all of them.
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December 2023 by Fausto R.
Terrible customer service at the firearms section. They are racist. They were rude and don't want to assist because I'm Hispanic. I was ready to buy and the first thing I was told is that if I'm just window shopping in a very rude tone. All smiles to the white folks though. If you are not white find anywhere else to buy your firearms.
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December 2023 by Uriel C.
The firearms section wanted me to wait in line for a 40 minute queue and all I wanted was a magnifier. I knew exactly which one I wanted so it should've been a quick checkout. I just left and ordered online.
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November 2023 by Tyler L.
All I have to say is that Daniel Peterson is an awesome employee at this business! He assisted me with everything I came to find. And I really appreciate that Bass Pro hires folks like him
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November 2023 by Stephanie L.
This review is solely based on the supervisor in the gun department today, 11/11/23 at 12:30pm. My husband, who holds a permanent residency here and a navy veteran(of all days being veterans day today), was denied a rifle because the supervisor decided he wasn't going to sell to a Japanese citizen. In his words, he wasn't going to sell to him because there's no reason why a Japanese citizen would need one here. Mind you, my husband has had no problems buying guns here in the states. This guy was blatantly r****t. What irritated us more was that he berated him in front of our son. Whoever this a**hole is, have the day you deserve, you r****t pos.Update - 11/12/2023 - Went to Cabela's in Buda to buy the same exact rifle. The employees are much nicer. Turns out though, that same POS decided to lie and put 3 applications in on behalf of my husband to deny all 3. He also put in notes that my husband was irate. Sir, you're a sad, racist moron. The only one that is difficult is you. Hope you get fired for lying. Cameras will show him only once.
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November 2023 by nicolae uzer
Want to get some information on think I want to get. The employees were very knowledgeable.
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September 2023 by Dan E.
I went there for a specific item. They had it in stock and I paid for it. I checked lots of places for a better deal, and every one had the same price. I thought it was ashamed for them not to have a gunsmith, but they did recommend one. I looked at ammo and I suppose that the prices won't come down from COVID. Or I could see that they remain high considering that a pro gun control Bidenomics is in the big chair.
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September 2023 by David Jaramillo
The service here was awful! I called to ask if they can help with a insurance claim to fix my boat. I explained that it had fiberglass and motor damage. They explained that everything would be taken care of. After driving hours to arrive here only for them to say sorry they don’t work on boats like our representative said we do. Didn’t even have the courtesy to offer me coffee, water or even a restroom break! My two cents is go somewhere like Ace Marine in Austin. Ask for Nick !!!
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September 2023 by Fred Dalton
Went to the Round Rock Texas store to look at a new gun and PURCHASE it. No other customer was at the counter and Scott told me I needed to sign in so that they could pick the next customer. THERE WERE NO OTHER CUSTOMERS!!! Talked with the manager and he defended Scott. Never buying anything here again. I've spent thousands of dollars at this store over the years and never have been treated like this. I'm standing there ready to spend money and Scott blows me off. There are other gun stores out there guys. The main focus should be to make it as easy as possible for people to part with their money. If not, you're out of business.
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July 2023 by Damian C.
Just popped in while we waited for our lane at uncle bucks. Huge selection from fishing to camping to hunting. The variety was mind boggling. Will definitely have to return for a more deliberate visit
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July 2023 by Chip W.
This review is about Jim in the firearms area. His vast experience in gun safes and accessories was wow! Patient and pleasant, great customer related ambassador for Bass Pro.
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June 2023 by David Bradshaw
About everything you might be looking for in outdoor hunting, fishing and camping.
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June 2023 by Jack T.
Awesome place for the whole family! Friendly people and great vibe throughout the whole store.
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May 2023 by Eddie R.
The Good: Large variety of items. Pricey. Some otems are in clearance veterans/military get 10% off with proof of service.The Bad: Long line at the register, the cashier have the personality of a bowling ball and the reastaurant at yhe bowling area, very pricey with very poof selection The Ugly: Nothing to report.
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April 2023 by Topi H.
Hi. Did you know that if you went to the left side of the store through the doors you'll find an ocean themed bowling alley with a mini arcade? Huh? Did ya? Did you also know they have a huge water tank with a bunch of fish so your kids can think they're at the aquarium when they're actually just next to the camping section of Bass Pro Shop?Well now you know. Go forth and prosper.
