-
November 2023 by cherie billings
This location is amazing! We rent at least once a month and will always choose this location. The staff is attentive and helpful. The cars are always wonderful!
-
November 2023 by Julian Vazquez
Second time renting vehicle from this location and it’s by far my favorite. The vehicles are reliable and the customer service is excellent.
-
November 2023 by Jennifer Whitten
I rented a Kia Soul from this location for 5 days. The car was clean, well kept, and ran great. The rental rate was very reasonable. What really sets this location apart from others is the excellent customer service!! They want to make sure you are happy and well taken care of. I’ll definitely rent from them again.
-
September 2023 by Ingrid Guthrie
I’m very pleased with the service at the Louis Henna location. The staff is very professional and pleasant to work with. They always have everything ready and I’m in and out in a matter of minutes. They give me the royal treatment and always make me feel like a MVP. I wouldn’t rent anywhere else.
-
July 2023 by Jean-Baptiste Vaccaro
This is the second year in a row that we have rented a vehicle for a Road trip. We have always been very well received, and the rental has gone very well.I highly recommend.
-
July 2023 by F D.
don't prepay if you aren't keeping the car the entire time. you don't save very much and if you want to return early you wont' get any $ back.and yes, it does say that on the website.. but it's still wrong..
-
June 2023 by Oben ISIK
I made reservation 1 week ago and called 3 times before my pick up during the week to make sure the vehicle is available. I was always assured that it is. I went to the store, gave my credit card and license. Then they asked me what I will carry with the vehicle and told me I can not rent the vehicle someone. I was in shock to understand what the agent was talking about because had no idea why he was questioning my purpose of rental. Once I replied, he said the full size pickup I reserved has a recall. Come on, after calling you several times, did RAM publish a recall 2 hours before? It was a huge trust breaker. I then rented a vehicle from another Avis store. This store dies not deserve any rating above zero. I wasted hours and please go some Other store if you are looking for honesty.
-
June 2023 by christian maldonado
I experienced the worst customer service by DAN, I’ve rented from this location several times throughout the years and have never been treated the way DAN treated me. He is not welcoming, does not even look up to greet you, he stated he has worked for the company since 81’. This man is miserable and it shows! Please avoid this location at all costs!!
-
May 2023 by Rebecca Johnson
The people were incredibly nice and accommodating. This will be my new place to rent from when I need a car. The car was clean and just right.
-
March 2023 by sumit mishra
Please note this review is not for this particular store, but rather for Budget company.I had my reservation 2 months back and on my insurance. There was a glass damage size of less than a quarter. The budget guys never contacted me or mailed or emailed and deducted amount $597.00 from my card without any notice. Today when I checked my statement, I observed the charges. I reached out to customer care and they told the repair include entire wind shield replacement. Then they said I have to pay this amount no matter what as per their agreement and my signature on that. This is clearly a fraud. Because they might repair other/previous damages in the car which was not caused by me.I would never rent car from Budget in future and everyone should think twice before renting from Budget.
-
March 2023 by Van Valiant
Easy rental, very fast and friendly service. Sam was amazing very personable. Rented a Nissan Altima, drove great, was clean and had no odors. Thanks for a great experience Sam!
-
December 2022 by Megan T.
Trying to rent from budget is a hassle if you dont have a fight ticket. The rental practice is difficult and complicated. Just skip and use enterprise so much easier.
-
September 2022 by Jelisa M.
Sam always take care of me when I pickup my rental! They are my go to rental place.
-
August 2022 by Krutika A.
They kept charged my credit card twice with no explosive and are refusing to give anything in written for the mistake they did. All they are saying is, we are looking into it. The man at the desk refused to give the area manager's number or even an email id saying it is unethical, oh so charging double to your customers is ethical? We had booked tickets to go to NASA, Houston which we couldn't visit because of all this mess. How is going to pay for all the losses. Purely unethical and not trust worthy.
-
July 2022 by Brad S
Owner has the Worst attitude. If you want to be talked down to and get ripped off, then this is your place. I will never be dealing with this disrespectful scam artist again. You shouldn't either.
