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October 2023 by Rogue Accountant
Not a reliable mechanic. They seem over worked and make bad calls on what your needs are. Go somewhere else unless you know exactly what you need done and they provide a competitive price.
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September 2023 by Lucy C.
I had Central Texas Auto Care take care of my yearly safety inspection. They were quite busy today, and in their communications with everyone waiting on service, I found them straightforward, transparent, fair, and efficient. I would go here again.
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September 2023 by Jeremy H
Very unprofessional owner hes down right degrading, vulgar, and messes with peoples pay
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September 2023 by Diane Watson
Staff is always helpful! Nice to have an auto care business that clearly explains everything and also lets me know if something will need attention very soon. They never push to take care of all you auto needs at once which helps me plan expenses! Thanks Cody, Krystal & JeremyServices: Auto engine diagnostic
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September 2023 by Natalia Hornsey
Love Love Love ... Literally the coolest bunch of guys i've come across.. Cody is just the sweetest kindest man ever . He listened to me talk and understood my situation . You can tell this man was raised right. I have had the most horrible experiences with mechanics in the past . So much so that just less than a week ago my car was literally beyond repair and I had to purchase a new vehicle . Cody made me feel comfortable and welcomed and went above and beyond to help me with my car today . He was open and honest and took the time to explain things to me . This guy knows his stuff and i'll always come back for as long as this guy works here .. my car didn't smell like cigarette smoke. I didn't have a oil all over the place. They were kind enough to put a paper mat on the floorboard and kept everything nice and clean . So glad I found him . I will forever ask him about my car before anyone else .Service: Electrical
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August 2023 by Natalia H.
Love Love Love ... Literally the coolest bunch of guys i've come across.. Cody is just the sweetest kindest man ever . He listened to me talk and understood my situation . You can tell this man was raised right. I have had the most horrible experiences with mechanics in the past . So much so that just less than a week ago my car was literally beyond repair and I had to purchase a new vehicle . Cody made me feel comfortable and welcomed and went above and beyond to help me with my car today . He was open and honest and took the time to explain things to me . This guy knows his stuff and i'll always come back for as long as this guy works here .. my car didn't smell like cigarette smoke. I didn't have a oil all over the place. They were kind enough to put a paper mat on the floorboard and kept everything nice and clean . So glad I found him . I will forever ask him about my car before anyone else .
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August 2023 by Connie C
The guys at Central Texas Auto Care were fantastic! I brought my car in with a leaking transmission pan and warped brakes and they fixed it in record time so I could get on with my move across country. The car runs great, and we made it safely! Thank you for your constant communication and attention to detail guys! I definitely recommend them!Service: Transmission
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August 2023 by Ryan Lipscomb
Can not say enough about the care and attention to detail Central Texas Auto Care gave us! We are more than pleased with everything we experienced from the initial diagnostic (complete vehicle assessment) to the completion of repairs and check-out. Cody and the rest of the crew there made us feel welcome and made sure we got what was needed for our 2012 Jeep Liberty. They gave us honest, concise recommendations and no pressure/upselling to do more than what was needed. Highly recommend!
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August 2023 by Meagan Stewart
The crew at the Central Texas Auto Care accepted my vehicle, despite days of waiting at other shops and dealerships, and fixed my broken window in a day. They cared! And so swift, in this hot weather.My job requires I use my personal vehicle, so extra grateful for the quick turn around time!. Thank you CT Auto Care, for service worth a drive.
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June 2023 by Jay Thomas
Been coming here for over 12 years. Today had an inspection done for my car. Great service by Jeremy and Krystal, quoted me an hour, but got it done in 30 minutes! Answered a lot of my questions regarding car detailing, and maintenance.While I was there, I observed another customer do something a bit reckless and walk through the active car service area without permission. 9/10 times nothing likely will happen, however, car service shops are highly mechanical businesses, and people should not walk through the operating areas.Nonetheless, Krystal professional acknowledged the customer to please consider their own safety and go around. The customer may have taken that as a shot to their own ego, but she was not wrong to ask, and she did it politely.Keep up the good work, y'all!Services: Vehicle Inspection
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June 2023 by Shane Danner
I used to pass up other shops to go to Central Texas Auto Care because of the excellent service they provided. That was far from the case last week when I went for an oil change. When I went to check in, I received very rude service - and watched the employee act the same to the two customers before me. Then, later that day my mother dropped off her car for an oil change and told me of her extremely poor interaction she had as well.THEN - I received a follow up text today asking if everything was ok with my service - to which I shared that the work was fine, but the customer service was horrible - and their response was to defend it.Did this place change ownership? To go from excellent to horrible in a fairly short period of time - and nowhere in between is crazy. And perhaps it was just one employee having a bad day - but until they are no longer working there - I will have to find somewhere else.Service: Oil change
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June 2023 by Vickye Fox
Brought 2 of our cars for inspection. Manager Krystal Hill and staff were so friendly and professional. Great experience. We will bring our cars back for auto needs.
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June 2023 by Gabriel B.
(I was told by the giant dude that works there "that I have to have insurance in my cargo trailer in order to pass a state inspection" which is false. I never had any intentions of writing a review, I moved in and went to a shop down the street. However these people won't stop spamming my cell phone.
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May 2023 by Shane D.
I used to pass up other shops to go to Central Texas Auto Care because of the excellent service they provided. That was far from the case last week when I went for an oil change. When I went to check in, I received very rude service - and watched the employee act the same to the two customers before me. Then, later that day my mother dropped off her car for an oil change and told me of her extremely poor interaction she had as well. THEN - I received a follow up text today asking if everything was ok with my service - to which I shared that the work was fine, but the customer service was horrible - and their response was to defend it. Did this place change ownership? To go from excellent to horrible in a fairly short period of time - and nowhere in between is crazy. And perhaps it was just one employee having a bad day - but until they are no longer working there - I will have to find somewhere else.
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May 2023 by Matthew Williams
Krystal and Jeremy were awesome. Best customer service I've ever had and they did quality work for half the cost of taking it somewhere else. I would recommend anybody giving them a try. Krystal in the office is very knowledgeable and even helped me to understand some other things. Great job ya'll
