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December 2024 by AMOREMIL0
IT'S BEEN A DAMN YEAR!!! They stole 2 thousand dollars from my college savings, and when I checked my account that morning, I instantly called, and they tried blaming it on me!!! That account can only be opened by a code only my mom knows because we were saving it so I could go to college. They told me that they won't be giving me the money back, and it was none of their concern. And I was heavily upset, Chase is not a good place to keep your money cause somehow without you knowing your money will disappear, and they won't do shit. Then here's something even more crazy. A month later, my damn identity was stolen, and they used my social and my name for a W2. Chase, you need to figure your shit out.
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September 2024 by JINHUI KIM
I made a reservation and visited. Mr.Oduwole, the person in charge, was really kind and friendly. With his help, I was able to open my account well.
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June 2024 by English Mast
I went in to this location and spoke with Penny K Morgan. This was the worst experience speaking with a bank I have ever had. She refused to help or answer questions because she was waiting for someone else who had an appointment. The appointment was set for 11:00am. I walked in at 10:45am. I needed assistance accessing my 401k information, because I had been locked out of the app. She decided it was more important for me to know about my account and the information than requesting identification to help me unlock it. She was very unprofessional and her tone was demeaning. Repeating Jesus’s name in vain repeatedly. If you value your time sanity and would like to retain what dignity humanity has left choose another location!
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June 2024 by L K
This branch refused to notarize an id copy needed for corporate JP Morgan bank account access for my employer because I don’t have a personal account. This is inconsistent with guidance by JPM large corporate account representatives.
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June 2024 by Lindsay Kirking
This branch refused to notarize an id copy needed for corporate JP Morgan bank account access for my employer because I don’t have a personal account. This is inconsistent with guidance by JPM large corporate account representatives.
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June 2024 by JW Lindsey
Would
not cash a check written on their own bank
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May 2024 by Alyssa Renee
Waited 40 minutes in line last week for them to tell me I needed to make an appointment. Just left my appointment - the banker, who I have never met before, confused me with someone else, asking about my travels to Japan (where I’ve never been or made plans to visit), and then said they were unable to help me update my account, saying they needed additional identification in addition to my drivers license. Been banking with Chase for 20 years and have never had an experience like this. I’ll be going to other branches in future
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May 2024 by Alyssa L
Waited 40 minutes in line last week for them to tell me I needed to make an appointment. Just left my appointment - the banker, who I have never met before, confused me with someone else, asking about my travels to Japan (where I’ve never been or made plans to visit), and then said they were unable to help me update my account, saying they needed additional identification in addition to my drivers license. Been banking with Chase for 20 years and have never had an experience like this. I’ll be going to other branches in future
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April 2024 by sarath. .g.
Stacey was very helpful today in addressing my concerns around a fraudulent transaction and answering all my questions.
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March 2024 by S. P
Timothy at this location is so knowledgeable and welcoming. Chase bank is a solid bank ,very helpful and customer friendly. I recommend this location.
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January 2024 by Chase R
Takes them a fiscal quarter to ship your credit card to you..
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December 2023 by JaNh
They dont care about you. I opened my account 1 month back. Zero assistance in applying for a credit card. Ignorant responses and they did not give me my 200$ promo. RBFCU or BoA are much better. Absolute disappointment.
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December 2023 by Vicki Mulkey
This Bank don't tell you nothing they just shut your account down and don't even give you your money back that you had on your card
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November 2023 by Jason Cuellar
They don’t care about your business.Tim who was responsible with opening my account never put in the offer code for my new business account to redeem a promotion.I wouldn’t trust these guys with your money. Go to a credit union or local bank with lower interests rates and bankers that have your best interest in mind.
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September 2023 by Nails by Coco
The service perfect with me , thank all ❤️
