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March 2024 by Sam R
There were all 5 star reviews so I called them on 03-04-24 and our conversation was good so I promised to see her afterwards and I did. By the way I was looking to switch over to Progressive or any other insurance company. Meeting was nice and I gave her my current insurance papers plus all the information necessary. She promised to call me in 3 hours. No calls for the day. I was expecting a call in the morning but nothing. So I called and another lady said she was in another call. I told my name and even gave her my cell number again and she promised to pass on to her. No calls again so I called again in the afternoon and this time I got her and she said she left early previous day so she couldn’t do anything and promised she would call me in a matter of hours. No calls again so, I went again and asked for my documents back and she just gave them to me without any hesitation. I already given up hopes but expected call for some apology but never heard anything as of now. Is this worth 5 star or 5 bricks?
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May 2023 by Maryann Alba
GABY WAS VERY HELPFULAND WHEN SHE SAID I WILL CALL YOU BACK .SHE DID. AND PATIENT IN EXPLAINING EVERYTHING. VERY GRATEFUL
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March 2023 by Mohammad Javed
v nice and very professional they take care what i needthank you
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January 2023 by yolanda gabehart
Amira is always very helpful and knows the products she sells. She finds the best insurance rates and coverage for my specific needs.
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November 2022 by Pamela Herron
Felix and Samira are the most professional, personable, kind and helpful people that I have EVER encountered in this field of business. Having been a home owner over 20 years and owned multiple cars throughout the years, I've come to understand "insurance" through different carriers and agents. The level of SERVICE Felix and Samira provide is by far the best I've experienced...especially through stressful times when having to file a claim.
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November 2022 by Paul Last
Friendly staff very welcomingWorks hard to get you bestInsurance package andMakes sure your home andFamily is protected.
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November 2022 by George A. Castaneda
Excellent service!!!
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November 2022 by Gerald Mitchell
Takes good care of their clients.
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November 2022 by Ethel Washington
Been with this company over 15yrs.
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October 2022 by Shameka Isom
I have always encountered wonderful service from all the staff. Such a great agency
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April 2022 by Gil Duarte
Our household has always experienced extraordinary customer service from the Felix Chavez Agency. Felix Chavez goes the extra mile explaining our insurance coverage for our auto, home and life insurance.
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April 2022 by Joe Bayarena
I have had a lot of agents in the many homes and business insurance coverage needs over 40 years but Felix and his staff are always there to answer any question and make sure I have the right coverage at the best price. I would and always do recommend them to all my friends and business associates. Give them a call and you will be pleasantly surprised.
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April 2022 by Ronald LaMorte
This team of Insurance agent's (Bryan) lead by Fleix Chavez are very knowledgeable and courteous when exploring coverage needs. I highly recommend them when seeking the optimum in insurance needsRon Lamorte
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March 2022 by michael agwuncha
Professional. Services
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March 2021 by Sylvia Davis
Great customer service
