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January 2024 by Joye Jones
Nicole at the Round Rock Branch made opening an account easy. She was helpful in sharing which accounts made sense for us.
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September 2023 by hackingNasa
This bank will put A Plus FCU in the dirt,Here you get a family relationship here, you feel alive here
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July 2023 by Lawrence Richardson
I always have the distinct pleasure of speaking with two young ladies when going through the drive thru, Kalice or either Laura, both make you feel comfortable, they are really true professionals and just AWESOME!!
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February 2023 by Shirley Rinn
I have spoken with Anna in Round Rock several times over the past month. I have run into several glitches trying to do a payroll EFT transfer (some of which I am sure we’re user issues). Each time I have spoken with her she has been so helpful, kind, and patient! I can’t thank her enough for dropping what she was doing to help me meet my payroll deadlines. So much appreciated. Anna Rocks! Citizens is fortunate to have her represent them!
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December 2022 by Taley Alarcon
Posting on behalf of Emerald Lawns : Citizens National Bank has been so helpful to our business. Anna and Nicole personally took the time to come to our office for training on multiple occasions. They wanted to build a strong relationship with our company and it shows they really care about their customers.
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September 2022 by Daniel Rey
Citizens bank in Round Rock has friendly and knowledgeable bankers. They make you feel like more than just another customer.
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September 2022 by 80MaxWell08
Keliss has always been quick and given excellent customer service.
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August 2022 by Madison Grimes
I've been with the same bank for a long time now, and I've been meaning to switch to another and thought I'd see about Citizens. Nicole and Anna were so helpful in providing me with information on the benefits of banking with them, etc. Thank you!
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August 2022 by Cora Scurlock
Citizens Bank staff has been extremely helpful. Keliss and Laura are friendly, courteous, and professional.The manager, Anna, is unbelievably helpful and shows genuine concern in making sure our banking needs are met.Charles and I highly recommend this bank in Round Rock.
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August 2022 by turf weasel
Keliss is the friendliest teller I’ve ever dealt with. Their lobby and loan department is always a such a pleasure to work with
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May 2022 by Melissa HRC
The tellers here are the best. Khelis and Pam are sweet, friendly and fast. They even know us by name.
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April 2021 by Michael Sanchez
I've been a customer of theirs for a few years now both personally and for my business. They have always been a pleasure to work with. They truly know how to treat their customers and make you feel like family. Everyone on staff goes the extra mile to make sure your needs are being met. I've financed 3 cars, a boat and an investment property with them because of their customer service and competitive rates. You won't regret working with Kim and her Staff at the Round Rock location.
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April 2021 by Al Penichet
Very happy with the Bank and everyone at this location. Being located right in the heart of Round Rock, makes it pretty convenient. The staff is super friendly and are always willing to help. Customer service is always top-notch! Thank you guys.
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April 2021 by Jay Hill
Kim & Brian are two of the best people my family has ever banked with, and there have been several in Round Rock.... CNB has been incredibly easy to work with over the years. We have several accounts both business and personal with them and have never had an issue. I've even gotten several personal phone calls from them when a fishy charge or check comes through. Good luck getting a personal phone call from the big banks! Whenever I call with a question, an actual person picks up the phone. Seriously. If you're looking for a local bank with all the online capabilities of the big guys, I would highly recommend CNB.
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April 2021 by Sherry Munoz
We have had nothing but problems.at this branch. Current problem? Made a 3,800 cash deposit this morning. Fine all day. Then we noticed somone made that deposit twice, not being crooks, we let them know. Now they removed both deposits to leave us negative and can't figure out how to fix it? This is in top of numerous other issues already, id advise you not to let Sam.touch your account. We will be changing banks. Ill be asking my.mom to move my.trust account as well. I have banked with them forever, this round rock branch ruined it.
