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February 2024 by Sue T.
Went into Discount Electronics this morning because I could not get my favorite game to play. I have to admit I felt a little foolish about it, but the guys were great! Armando spent a long time fiddling with it (I am not savvy enough to detail how), but he kept at it when the first couple things did not work and eventually succeeded. I love this place. It is so nice for people like me who are technologically challenged to have a place to go where you are not looked down upon. I am a customer for life!!!
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January 2024 by Russell McHargue
Discount electronics is awesome!! I recently got a great laptop for a fraction of the cost of a new one!! When I had a pop up issue I stopped by and Mark helped me solve the issue in minutes!! He was extremely helpful!! Great store and staff!! Highly recommended!!
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January 2024 by L.P.
I have been to this location several times over the years since this is the closest location to Hutto where I live. I have bought several computers as well, my most recent visit was on 12/23 and Brandon was very helpful with all my needs I asked for. I told him the issue I was having with my computer and he was able to come up with a solution by suggesting the WiFi adapter since my laptop was not connecting to my network at home even after swapping out the modem from my cable company. I got home tried it and that did the trick and now it's working as it should. Thanks to Brandon he really came through for me. I will always continue bro come back give that man a raise he deserves it!!!
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December 2023 by Summer Nights
I stopped at the store in round rock and spoke with Josef a true professional ,Friendly. Listened to what my needs were and was very knowledgeable. Very grateful for the recommendation he made. Happy I made the purchase,I will definitely refer a friend.
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November 2023 by Billy Goodson
Excellent customer service!! Armando spent a lot of time with me choosing a computer for my mom. Lots of options to choose from at reasonable prices. He was very courteous and knowledgeable. He powered up the CPU and monitor for us and explained everything thoroughly. We bought all Dell: CPU, monitor, keyboard and mouse at a great price. Perfect transaction from start to finish. Thank you!!
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November 2023 by Margie Anthes
Took an older laptop in to if it was salvageable. Since it wasn't Armando helped me and I walked out with an ultra book. Armando was so easy to talk to that I didn't feel intimidated. He patiently explained the differences in a chromebook and the ultra book. I wish I had the name of his coworker. Between the two of them the customer service was exemplary. They appear to like their making it such a nice experience.
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October 2023 by Adrian Garcia
I love Discount Electronics team in Round Rock. I have been a returning customer for 5 years now and will not go anywhere else unless the scope of work is not in their wheelhouse. My daughter's laptop wifi stopped working today, I called and spoke to Joseph this morning, he looked up my warranty information and told me to bring it this afternoon. I explained I could not get there until after 4:30 pm, he said he leaves at 4: 00 pm but to ask for Armando. When I walked into the store, asked for Armando, explained my situation, and he knew exactly why I was there. He and Mark asked me a few questions, looked at some settings, and started to diagnose the issue. I had another errand to run and told them I would be back in an hour or so. While I was gone, they figured out the issue promptly, called me to let me know the issue had been resolved, and had the laptop ready for me as soon as I returned. I sincerely appreciate the excellent communication, teamwork, and professionalism of the entire staff. Discount Electronics in Round Rock will continue to be my first choice for IT repairs!
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October 2023 by Nicholas Jones
I don't even know how to properly express what a stellar experience I just had shopping for a new desktop computer here. First off, shout out to the incredibly knowledgeable and helpful employee who helped me today (thanks, Justin)! That dude was so patient to answer every question I had. I went into the store feeling technologically ignorant and super anxious, but Justin never came at me like an alligator with a tie on... you know, car salesman vibes. Justin spent at least 30 min with me going through my entire list of questions. By the time I made my decision, I felt like a champion with a computer engineering degree. 5/5 would recommend. Got here for the great prices, come back for the service.
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October 2023 by Wayne Doss
Bought Dell Desktop PC at RR store about 2 years ago. After recent storm the PC would power up but Windows wouldn't boot/start. Just went in and Jozef was awesome to step thru a troubleshooting process that resolved the issue completely. He then checked a couple other things to insure all would be good going forward. I love Discount Electronics and service like that provided by Jozef is one reason I've been a customer for years. Jozef is an asset to your company. Thank you Jozef and Discount Electronics!!!
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October 2023 by Leisa Lea
Discount Electronics in Round Rock is amazing. Josef, the manager, made sure I bought the best computer for my needs. He patiently answered all my questions and talked about my options. This computer is the 2nd one I have gotten from Discount Electronics and highly recommend them for anyone looking for a computer. They can't be beat on service and price.
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October 2023 by Jacqueline Chatham
Most importantly, their service was notably above & beyond anything I expected, and I expect a lot. I came in frantic, with my hair on fire. I feared I would lose everything, and I hadn't backed up in over a year. The young men were patient, knowledgeable, thorough and expedient. I highly recommend them for your computer care. Armando, you saved my life. Thank you!
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October 2023 by Michael Plowman
Took my computer in today for hard drive issues. Justin helped me. He was very courteous, efficient and professional. My issue was quickly and economically resolved. Justin was a pleasure to work with. I recommend Discount Electronics for any computer or computer accessory purchase.
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September 2023 by Michael P.
My hard drive crashed on my laptop. I took it in to Discount Electronics in Round Rock. Justin quickly and professionally troubleshot my problem. The solutions he offered were fairly priced and what I needed. He fixed my computer in a very timely manmer and was a pleasure to work with. The whole experience was painless, and I am vey satisfied.
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August 2023 by Brandon Portugal
Great friendly staff. Good selection with very competitive pricing. Mark, and Armando were very helpful and very willing to answer all my questions. If you're in the neighborhood definitely give them a look.
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August 2023 by Ashley Stockton
Joseph was great! I was in and out in 10 min or less. He took a password off my computer that's been preventing me from using it for over 2 years! He ever said that if that doesn't work and they have to wipe it that he would use what I've already paid towards the reset! Such great customer service! Thank you!
