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November 2023 by R M
Top tier product selection. Don't come looking for sales. Excellent customer service.
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November 2023 by Elizabeth B
My boyfriend and I went into this location yesterday looking for a specific shoe and size. Although the store didn’t have the shoes/size available, Janelle helped us and gave us a few options so that we’d have them asap. She was so kind and helpful, I just wanted to write and let people know how much I appreciated her kindness. Since I’ve moved here from California, people haven’t been very friendly unfortunately, but Janelle was the sweetest and really took the time to help, smiled, was quick to search for options, etc. Thank you for being so awesome Janelle! Happy holidays!
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September 2023 by Diane Joubert
They have a big selection of shoes. My first time to shop here. I had an attendant put my sandal on and helped me with selecting my shoes. Very accommodating and nice. They did not have my shoe size and were able to order my size and have it shipped to my home with free shipping. I got my sandals in 3 days. Pretty quick. The whole process was easy for me. Knowing what I know now, I wish I had gone here in the first place rather than shopping all over to find comfortable and fashionable sandals. I will be a returning customer!
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September 2023 by Mike
Make sure you ask about their advertised specials at counter when you have the rewards program. Instead of giving me 30 dollars off the sale, they were going to give me 3x points instead. Until I asked why I wasn’t getting the sale that they had signage about throughout the store. Those 3x points only add up to giving you 5 bucks off at certain levels. Pretty ridiculous they don’t automatically honor the sales they advertise.
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September 2023 by Joshua Henline
Store says it's closing early at 6pm. It's 5pm. And doors are locked.
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July 2023 by Gloria Martinez
Ordered a pair of shoes online, was sent the wrong size and color. Stopped by here to exchange them and the process was fast, easy and helpful. Employees here were very helpful. They didn't leave me on my own to find the shoes to try them on, but led me straight to them and found exactly what I wanted. I was in and out in minutes.Famous footwear these employees were kind, helpful and friendly. You got it right, when you hired them.
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July 2023 by Chuck Whitacre
I was impressed with the shoes available at the Famous Footwear store in the Round Rock outlet mall. I was also impressed with the knowledgeable staff. I recommend this store.
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July 2023 by Andrea Fortner
The staff was friendly and helped find what I needed. The shies are not really cheaper than a normal location.
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July 2023 by JAMIE KING
Super helpful staff! I got a good pair of shoes.
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July 2023 by RD Smith
Nice selection, store very clean.
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May 2023 by Seajay Davis
The staff is very friendly and willing to help find anything. Will definitely shop here for future shoes.
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May 2023 by Crystal Mitchell
Great customer service. Lots of choices. Good prices.
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March 2023 by Diane McGeehan
Wide selection of shoes at good prices for the whole family!
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February 2023 by Jamie Sullivan
The staff today was so friendly!
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December 2022 by Andu Media
Very rude store manager who shouldn’t supposed to be a manager at all. She is talking in a very unprofessional manner. She cuts us off multiple times while our kids were trying different shoes. We told her to give us a little space to finish our shopping but her reply was ridiculous. She told us that she is doing her work by pushing us several times. If the store manager doesn’t want to make you comfortable, who does? She was grabbing most of our selected shoes and took it away. I complained to the assistant manager during checkout but her response was same. Even though the situation was bad, i checked out 3 pairs of shoes due to kids want it badly. I don’t recommend anyone to shop here unless they do staff change. At least the manager should be out to avoid non-friendly and toxic environment for customers.