Firehouse Pet Resort Round Rock

Hours: Firehouse Pet Resort Round Rock provides a relaxing, stress-free, and personalized home-away-from-home experience for cats and dogs. It is described as the only boarding facility many trust in north Austin, with staff noted as always friendly and extraordinarily helpful. The resort offers tailored experiences to meet each pet's energy level and needs through playcare or overnight boarding, all within a safe environment with utmost safety and enrichment practices. A key feature is the peace of mind from having the Firehouse Animal Health Center veterinary hospital right next door, which many find priceless. Reviews highlight extraordinary care from the medical experts, including during challenging health diagnoses and treatments. The staff is noted for being comforting and addressing all concerns, with one example being special food cooked for a pet that refused to eat. While some feedback mentions initial confusion over pricing and policies, the medical director is receptive to improving transparency and customer service. The facility is open seven days a week for easy drop-offs and pick-ups. Overall, pet owners express deep trust in the team, with pets reported to be healthy and happy at pickup, making it a highly recommended resort for both boarding and veterinary care.

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1. Round Rock, Texas