Francesca's offers a wide selection of pretty, romantic clothing, especially popular for teenage styles and dresses suitable for special occasions. Customers appreciate the helpful staff, with some staff members going above and beyond to assist with sizing and quick services like steaming dresses. However, opinions on the quality vary; while some find the clothes cute, others feel they are cheaply made. The store often has a clearance corner and offers BOGO deals, but most items are sold at full price. Prices for jewelry are considered high for their quality, with some customers suggesting better alternatives. The store's atmosphere and service quality can differ by location, with some customers finding staff rude and the store not well-maintained. Overall, Francesca's is a favorite for many, but updates and improvements are needed to enhance the shopping experience.
Really nice clothing selections but super cheap jewelry at WAY too high a price. (Just go to Walmart or a thrift store👍)
The staff was lovely tho 👌
February 2025
Just lost a loyal customer...cashier told me their policy won't price match from the Francesca's website, used to be able to, no point shopping here anymore.
January 2023
Really pretty, romantic clothes, but on the cheap side as far as how they're made. And note, this isn't an outlet store! There is a clearance corner and you get get a BOGO half off if you buy more, but otherwise, it's full price in here.
