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January 2024 by Gabriela Z.
this place is a total disaster right when i came in i saw a cute little puppy so i was like i want to pet it they said i have to get the dog so i could pet it and the cute little puppy that i wanted it cost 4,500 like seriously i would recommend puppy spot
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January 2024 by Jamie Kincade (JmeleeK)
PLEASE don’t EVER shop at a pet store selling puppies. This will only support puppy mills! Be educated and if you must have purebred find a reputable breeder. A responsible breeder would NEVER sell at a pet store. These businesses shouldn’t even be allowed! Do better Texas!
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December 2023 by Nedra Gaskin
DO NOT GET YOUR PUP FROM HERE!We were so excited when we got our poodle puppy in November. Shortly after getting her used to her new home she had to be rushed to the ER and was diagnosed with pneumonia. We tried calling the number on the contract and their website and didn't receive a answer even though they are supposed to be available for questions especially when your puppy isn't doing well. She was hospitalized for three days and placed on oxygen. Since then she has had to go to our regular vet once a week for radiographs. After spending thousands of dollars on vet bills she is finally on the road to recovery but still needs treatment until the pneumonia is all cleared up. We love our pup and so does our 9 year old daughter, thankfully she survived the first couple of days at the emergency room. It was tough explaining to our 9 year old our new family member may not make it back home. If you just got a pup from here take them to your vet in the first week even if they just had shots! Make sure they note any sneezing or coughing. If you have other furbabies at home keep them separate for the first couple of weeks to make sure they dont get sick as well. Also, the insurance they "offer" for 30 days isn't actually free you have to select a plan and pay. We should have went to the shelter like we did for our first pup. DO YOURSELF A FAVOR AND DO NOT GET A PUPPY FROM HERE.
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December 2023 by Kasey W.
Have walked by this place at least 20 times thinking it was an adoption center.... Oh was I wrong... it's a complete ripoff. $4800 for a dog that is at absolute most $1000. Y'all are running a dog mill and this place needs to be shut down. Animals kept in tiny glass cages full of paper.
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December 2023 by Sydney Stewart
Horrible conditions. Dogs overgrown the tiny boxes and eat eachothers poop. This is clearly a puppy mill. Please do not support this place. Photography is lot allowed. The dogs may be cute but think about their parents and the life they have lived thus far. Completely unethical.
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December 2023 by Irma González
I just got a Shih Poo and all I can say is service was amazing, they let my kids interact with different puppies, they are super friendly and they were so negociables with the price.Our new fur baby came with active microchip and health warranty for 6 monthsThank you guys highly recommended!
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December 2023 by Joel B.
BOYCOTT!!!This establishment engages in highly questionable practices that should be deemed illegal, including the potential sale of pups from puppy mills. It is disheartening to witness such blatant disregard for the well-being of animals. I strongly advise against supporting this business. The purported five-star reviews appear dubious, lacking genuine profiles with identifiable faces.Researching puppy mills reveals the distressing conditions these innocent animals endure. The absence of adult dogs and the evident lack of water for the puppies raise alarming questions about the shop's ethics. Additionally, the absence of playtime or walks for these animals is a grave concern.The living conditions described, with no air conditioning and inadequate provisions for the well-being of the puppies, paint a distressing picture. Pups from puppy mills can also face health problems and illnesses, making it crucial to recognize that supporting such establishments perpetuates animal suffering. Choosing adoption over purchasing from places like these is essential, as the dogs may face trust issues and even PTSD due to their distressing past.I urge everyone to report these conditions to the relevant authorities and news stations. Increased awareness and complaints may lead to a boycott or, ideally, the closure of such establishments, preventing further harm to innocent animals.
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December 2023 by Amanda V.
We went there today and there is no working AC. They have several fans blowing hot air throughout the store but every puppy was obviously very hot and panting inside the kennels that didn't have the fans blowing on them since the glass separated them. This is the saddest and a despicable way to to profit off these poor animals. Absolutely disgusting and inhumane.
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December 2023 by Elyssa D.
While I enjoy the nostalgia of seeing puppies in the window while window shopping I do not believe this is the most ethically sound place of business.Breeding animals to keep them in small enclosures to sell for thousands of dollars while there are thousands of animals in shelters.
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November 2023 by Colin W
Let this place go under. Went there yesterday (keep in mind, it’s currently colder in Texas than usual. About 67 outside when we went.) It was no less than 85 degrees inside the store. They had both doors with a large fan blowing into the place and it was still absurdly hot for barely 8 week old puppies. They get two 4 inch non-oscillating fans on their kennels, and double to quadruple up the puppies into one. All of them were panting like crazy with very little to no water to drink. A county pound is better at providing necessities for them. Whoever owns the place is mentally deranged for allowing them to be kept in such conditions.
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November 2023 by Amanda G.
Awful place horrible experience they had dogs in the worst areas some looked sick and underfed
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November 2023 by Hayden Martin
This place is a puppy mill! Round rock outlets should be ashamed in having them in that mall. The animals look so uncomfortable and they're charging way over the asking price for the animals. A wiener dog who is AKC registered and is up to date on all shots goes for a maximum of $2,000. They were asking for $4500! The animals also have no room whatsoever. They even have signs telling you no pictures should be taken. I bet it's so no one can get evidence of the conditions the animals are really living in.
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October 2023 by Bristal Pecjak
This place sucks terrible living conditions and small areas for the dogs to walk. Many have no room, they aren’t able to see the outside at all and are stuck in a box with a window, with 1 or more puppy’s. Many look bored or tired. No dogs should be treated like this.
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October 2023 by Jasmine Martinez
Heartbreaking! Dogs are in a small cage with 2-3 other dogs without proper food or water and feces smeared. They store was hot and I can only imagined how hot the puppies are inside that coved cage. You see them all panting and trying to drink water from the bottle dispenser!!! At least put a proper water bowl! This place should get shut down
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October 2023 by Cynthia N.
Don't know how a place like this can be open. 3-4 dogs are kept in very small containers with very little room. Such a sad vibe when you walk in. The employees don't really provide any water for them either. Just flat out inhumane.
