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April 2024 by John Christopher
Xenos the receptionist is super friendly , great service. Taught me about different proteins shakes. Great person .
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March 2024 by Shirley Farkas
Didn't really care for this location. Staff were not friendly. It was my first time visiting, didn't feel inviting or accommodating. Didn't make for a good experience. Ended up joining another gym.
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March 2024 by Beth Hendee
The sauna, pool, and cardio cinema amenities have all been turned off since Covid. Been a loyal daily customer for 20+ years. Update 3/18/24 the sauna is up and running!!
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March 2024 by John Walter
Apparently the system is god and she doesn't want to earn any new business. I'm in sales, and if you can bend a rule in the system to earn a new customer you have not trained your staff. Stuck up place.
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March 2024 by Jason Paik
Tough news but I wrestled with this as I know Gold’s Gym has been around for some time. But, I just can’t recommend. The equipment is old and everything looks fairly run down.I signed up for basketball and came here after the Cedar Park location shut down but this location is even rougher than Cedar Park and I thought it was going to be fairly decent.Wish Gold’s would invest a bit more into their facilities as it def shows the disadvantages and some neglects of some newer stuff that other gyms offer for same or a little bit more in price. I’m cancelling my membership unfortunately and wish the gym success. I hope to come back when things change a bit more in quality and customer service.
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March 2024 by Nishnath Arepalli (Nish)
Decent gym. Could be a bit cleaner.
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February 2024 by Rigo Martinez
It's smaller.
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February 2024 by Brian D
Love the gym and love the location. Only wish they had extended hours during the week and another fly and lat pull down station and dead lift stations in gym as they are hard some days to get on and they have extra rooms not being used. Hope to see gym growth in the future. Nothing negative overall as it is a great gym as I love golds gym over any other gym I been to.
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January 2024 by Ricky Lopez
Amenities don’t work. Membership that you’re paying for is not worth it. Better options in the area.Signed up online for a 12month membership about 5 months ago, particularly to use the sauna and pool. When I came in after signing up I saw that the pool and sauna weren’t working. It’s been 5 months and no news or progress of when it will be fixed. When I asked if I could get out of my contract since the amenities haven’t worked my entire membership, the front desk attendant did nothing but repeatedly tell me it was my fault for signing the contract.The rest of the free weight equipment is old, dumbbells are coming apart. This location should be shut down as it’s beneath the standard of other golds gyms. Sign up at Crunch Gym down the street, way less expensive and better equipment.
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January 2024 by John Doee
Okay overall. Almost $40/month for membership though. Not really worth it. Usually crowded, have to wait for equipment sometimes. Pool is out of service. Basketball court is cool. There aren't many trainers or classes compared to other Golds. Equipment is older and isn't well maintained. Facility is dark. Looking for a cheaper option.
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December 2023 by Rebecca McManamy
This Gold's Gym is amazing! I've been going since July, and I honestly feel like it has contributed a lot to my fitness success. Lauren is AMAZING. She's the one who showed my fiance and I around, and I've continued personal training with her. She is so positive and motivating, and I feel blessed to have someone like that in my corner.All the staff are super friendly and welcoming. But it's not just them - the actual gym goers are also amazing. I was really worried being a bigger person to experience some kind of negativity, but everyone has been so kind and welcoming! I've had several folks give me fist bumps and encouraging me to keep going and keep working. It's just good vibes all around.This Gold's also has the separate Lady Gold's room, and I really appreciate that. It's quiet, and I don't have to feel as self-conscious as I do when I am out on the regular floor.Overall, I think this gym is amazing and highly recommend it for anyone looking for a gym in the Round Rock area!
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December 2023 by Andrew Pendleton
I was denied a free guest pass so I could try out this gym. I was told to pay $15 to try the gym out for the day, even after filling out the guest pass online. After this experience, I would never pay $15 a year to go here, let alone $15/day. Do yourself a favor and go to any other Gold’s location and they’ll take care of you.
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October 2023 by Sachin John
Been working out here for years and a member of golds for even longer and had the worst customer experience I’ve ever had today with Marshall. Interaction took place around 6:30. Learn how to talk to people respectfully instead of being so condescending.
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September 2023 by Unknown U.
Rude Customer ServicePerson tried to get hired there, they tried to say he was late twice when he go there both times 30 minutes early... but they've made excuses not to hire him. So that kinda shows you what kind of people that are working in that gym
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August 2023 by David Guzman
I finally felt comfortable enough to sign up for Golds. And this spot is awesome. Perfect location for me and lots of equipment to use. I would always hate working out at my apt gym cause if one of the machines I wanted to use was in use I’d have to wait a long time. Here there’s multiple machines for the same part I wanna work out. It’s awesome. Wish the punching bag was in the punching bag was in a room.
