-
September 2025 by VICTOR
Excellent customer service! Will go back again.
Me atendieron muy bien.
-
September 2025 by Demetrye Wilkins
The customer service at this location (Round Rock) is on another level, superb. I don't know much about boots, I walked into the store, and I was greeted by a smiling face. Roman answered all of my questions. He wasn't pushy or forceful. He patiently worked with me, helping me find a great pair of boots. I walked out with 2 pairs. I will be returning.
Gracias Romano eras fantástico mi amigo!
-
September 2025 by Eddy Iglesias
Went in the store today, and was helped by two extremely professional gentlemen. I needed a full hat, suit, and boots and they helped me put together a stunning outfit. All of the materials are high quality and priced very well. I will definitely be back and will recommend this location to everyone. Amazing customer service!
-
August 2025 by Eloy Martinez
Customer service was exceptional. Never was pressured to buy something. Ended up buying a pair of boots and belt.
-
August 2025 by Nancy Bowers
Antonio provided great service transferring boots from other locations, stretching boots, oiling, and overall being very helpful. Highly recommend trying Gomez if you are looking for boots as they have a great selection of good quality leather boots at very fair prices.
-
July 2025 by Reagan Ramsey
Do not give any OTHER store your money!!!! After spending hours at other big box boot stores(cavenders, bootbarn, etc.) I always left defeated. As someone who struggles with boots because of wide calves, finding boots is the ultimate struggle. Needing to find a nice pair of boots for my wedding, i have been running around the entire Austin area to find something. After coming across Gomez on Google, I figured I would give them a shot.
I am so glad I took the risk. I found the perfect boots, and the man who helped us was so incredibly kind and helpful. My mom and I spent about an hour in there trying on so many boots, and he was on top of it!! He was more than happy to get us a different size from a different store, put an insert into a boot if it is slightly too big, stretch them right then and there if needed. But!!! I didn’t need any of that. I found the PERFECT wedding boots. And after choosing them, he surprised me with a free belt. His kindness and generosity is unmatched!!! Thank you so so so much!!!
-
July 2025 by Doug Castillo
I came in here just to look and find my correct size but I was greeted with amazing staff left with my whole outfit for my baby shower. Great store even better service 10 stars if I could!
-
July 2025 by Jackie Castillo
Amazing customer service, 10/10. Thanks to Antonio! Will be coming back for sure!
-
July 2025 by ameur slim
The service is really poor. The front desk staff is rude and unhelpful. I wouldn’t recommend it.
-
July 2025 by Stevion Shaw
Antonio was very patient, helpful, professional and helped bring my hat idea to life with designing the crown. If there were more stars I’d give.
-
June 2025 by Anam Morganroth
Loveeeee the vast authentic selection!!! I had a hard time deciding btwn 3 boot styles! I’ll be coming back for the others. Great deals overall. I wanted to get something for my everyday, they have that and much much more. I’ll come back for my fancy rodeo boots. And the absolutely great customer selection. Very helpful and very accommodating. I felt very taken care of. Here’s a pic of my husband carrying our deals :)
-
June 2025 by Christian Lowry
great service, love the people.
-
June 2025 by Shawn Harris
Great selection of boots, hats and clothes for all ages. The staff was friendly and helpful, without being intrusive.
-
June 2025 by Dimitri Sivak
Fantastic selection with high end and some affordable clearance - a must visit if you’re coming to Texas! The staff is very friendly and knowledgeable and complimentary boot steams as well as complimentary belts with some purchases. Even their hat selection is amazing :) something for children and women and for rodeo shows. And horse riding gear too!
-
June 2025 by Ethan Hoover
Great experience and customer service. Very attentive staff, and high quality product. Would highly recommend, and will definitely return.
