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February 2024 by Lisa Marie she her
Raven is a phenomenal groomer. He is able to take my requests and make my boys look amazing!
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February 2024 by Steve Manjowski
My and my dog’s favorite boarding solution in the Austin area. My dog always leaves happier than he came in! Staff does an excellent job of sending updates and performing grooming activities.
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February 2024 by Damon McWhite
PetSuites is by far our first choice when we need a dog sitter. We have used their service on several occasions, the last one for a period of a week. During that time, PS Great Oaks stayed in communication with us on a regular basis, eliminating the stress of leaving our pet behind. Above all, PetSuites is trustworthy, and our Sable; loves it there. Keep up the outstanding customer service
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January 2024 by Laura Vencill
We are really impressed with the grooming services at Pet Suites Great Oaks. We have used them twice now, and our sweet Anna loves coming and is so happy and beautiful when we pick her up. Much more affordable than where we used to go. Thanks so much!
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January 2024 by Ival De la fuente
Great job with my baby.
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January 2024 by Milton Slater
They are a excellent group of people and the dogs in there care are happy 365
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January 2024 by Nicole Raymond
PetSuites is the first place that has accepted our dog for who he is, behavioral issues and all. The fact that they offer an option that allows our dog-selective dog to spend playtime with humans-only was a game changer for us. We can leave Odin with the PetSuites staff with peace of mind knowing he’s in great hands, and best of all, he’s safe. Thank you for giving our boy a chance and always taking such great care of him. I’ll always highly recommend PetSuites Great Oaks.
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November 2023 by Alyssa Stevens
My booking was confirmed deposit was paid and accepted and this place cancelled my appointment the day that I was to drop my dog off leaving me stuck with no boarding options for my dog. They didn’t even call to cancel the just refunded my deposit. I asked if they could check at other locations I was told all locations are full after being placed on a short hold. I hung up and called their round rock location and was able to get a reservation for the same dates at the round rock location. Terrible customer service and I’m actually happy to not take my dog to this place the staff at the round rock location actually seemed to care more which I’m sure will translate into better care of my dog. Great oaks needs to hire more courtesy and helpful staff.
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November 2023 by Chelsea Aschenbeck
We love PetSuites Great Oaks grooming!! Raven has done an amazing job with both of my schnauzers every time we bring them here for grooming. The front desk staff is also very nice!
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November 2023 by Mark Kassing
Wonderful grooming experience for my puppy. 630 am drop off with play options after!
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October 2023 by Mike H
My dog Charlie loves this place. He is always excited when we arrive and happy when I come to pick him up. The staff is super friendly. Could not ask for more.
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September 2023 by stephanie King
Our pug started out at puppy preschool and graduated to Day play recently. She’s always ecstatic to go and I know she’s being really well taken care of. I recommend to everyone!
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September 2023 by Averee Locke
This place was amazing!! They really took their time with my boy to make sure he was ready to play with others, rather than just throwing him in group and hoping for the best. They gave me daily updates with pictures, and it’s clear they took great care of him. I’m hoping to bring him back for daycare more often because he clearly had fun, and they really care about their animals there!
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September 2023 by Erica
My dog always leaves here upbeat, happy, and properly warn out! I see a big difference in her personality when she leaves PetSuites verses others places where she seemed stressed. The staff have always been great. I love that I can book online, over phone, or even text! Plus there is an animal hospital in the same complex which just adds another level of ease for me leaving my pup!
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September 2023 by Crystal M
Did not get any friendly vibes from any of the employees especially upon walking in, lady said nothing and walked to the back and I waited a few minutes. She could have atleast said I’ll be back. I was visiting and my little one normally attended the one in San Antonio. They always send me reports and photos throughout the day. Got nothing from this location. When I picked him up he went straight for my water bottle in the car. He was extremely dehydrated. All of his food and treats I packed for him had not been touched. I fed him right away and he ate in such a hurry. His character has been completely off these past few days. He’s been extremely quiet and just hiding under the blankets. Never again will I bring him to this location. I was even going to schedule him for the following day but no way I just took him with me and improvised the rest of my visit in Austin. I just feel that he was mistreated. It’s a horrible feeling but all the warnings were there. I travel a lot and this is the first he has behaved this way.
