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March 2024 by Noel Chelliah
staff were very unhelpful, especially the black woman. She asked me to come out of the changing room (after she let me in) to show me how many clothing items i had.She was never there to help ( i needed to find new sizes etc, but she was always busy folding clothes elsewhere).Then after i tried them on and I wanted to purchase 1 shirt.. she asked me to go back into the changing room to take the hanger to keep it with me.(i still had more things to buy).10 mins later walking around with the clothes hanger.. i asked her... why do i need to keep carrying this with me? She then said - it's supposed to put the shirt on so you can give it to the cashier.There was also a promo - buy one and get 50% off the next item... no one could answer me if it applied for jeans + jeans or could i mix and match? She asked me to go to the cashier to find out..Then later at the cashier...she kept hounding me to sign up for a membership despite me saying im hardly in this country.I've been to the U.S and outlet stores for the past 15 years.. this is the worst outlet experience i've ever had.
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February 2024 by Fernando Celidon
They sell very nice clothes. but the people who work there are very racist and rude. The store should be more careful about what type of people it hires. very bad service
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February 2024 by joseline rosales
Very nice clothes and everything but very bad service this week I went to buy some things and the workers treated me badly and discriminated against me for not speaking English well. I think that the store should choose its workers better because they are there to serve the customers well. clients not to make them feel bad or uncomfortable ?
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January 2024 by Naveen Kaushik
Guess factory outlet is awesome. Joe or Joel , sorry forgot the name, is great .. he remembered me for my second visit, welcomed me back, answered my irritating queries with smile like amazon symbol. Guess is lucky to have people like him. It makes me go to the store again n again.
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December 2023 by Marlon Resendiz
Lu and Guillermo did amazing todayThey were so good to help me with my shopping
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December 2023 by Perez Macedo
Section 9f store marked wrong. Said 50% additional on top of sticker price. Once at register, the employee & and manager said pricing is wrong because the new employee has been doing it. If they are aware of the issue, they should remove the 50%sign. It's missing leading. Not ethical at all. Should train employees before having them do pricing. I had to pay double of what I was expected to spend since I was already on line to pay. Worst experience ever!!!
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June 2023 by Miranda Jones
The women's clothing line goes up to XL but in store most items stop at L. This was my daughters go to brand....but I don't love shopping online and praying it fits.
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May 2023 by Marjorie DR
Great store. The sales are bilingual . Excellent!!
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April 2023 by H L
Unprofessional and rude manager. I think she is young and inexperienced. I won't shop here because of her.
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January 2023 by Andrea Harris
Received excellent customer service.
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October 2022 by Hima Bindu Kapalli
Went to the store yesterday with my daughter, employee was very rude, very poor customer service. Not going to step into the store again.
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October 2022 by Diane McGeehan
Trendy selection of clothes including jeans and tops! Worth a visit!!
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September 2022 by Yana Sivakon
Please, provide actual work hours. I came on Sunday, when shop open till 7pm, at 6.20. Shop assistances didn't let me walk in and told they are closed. Looked like they just didn't want to bother themselves by late customer.
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March 2022 by Rob “Robert” Petersen
Has good prices & selection. Staff is friendly & helpful.
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January 2022 by Yana Krip
Please, provide actual work hours. I came on Sunday, when shop open till 7pm, at 6.20. Shop assistances didn't let me walk in and told they are closed. Looked like they just didn't want to bother themselves by late customer.
