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December 2023 by K Sharif
Great service and location, definitely didn't like the room.
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December 2023 by Candy Phillips
Double charged for staying 8 hours because I needed to checkin outside of ‘normal’ hours because I work nights and sleep days. Had an appointment in afternoon after working extended hours at needed to sleep before appointment. Was told Id be pay an extra $10 if I became a Hilton member but was charged instead for $142.89 (with tax). Checked out shortly after 3 PM after having checked in at around 7 AM. I know I could have stayed the night but after explaining that I sleep days who needs a hotel room to do nothing when I can be at home during the night when I am wide awake. I dont plan to stay at Hilton again in the U.S. or overseas because they simply dont care to accommodate those who work and stay awake nights due to work but still have to play by daytime rules.
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December 2023 by Valerie Cavitt
We have had a wonderful experience. Shelia put a smile on our faces every morning. She goes out of her way to make sure everyone is taken care of. They are lucky to have her.
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November 2023 by Garry Rodriguez
On and off of the highway with ease.Hefty umber of eateries around.Quick trip convenience store very close by. With low priced gas. Home depot very close by. View of DELL technologies was unimpressive. Although the slab construction in our foreground was interesting and perplexing.Hotel room was spacious, clean and well appointed. With a microwave and frig. Sofa bed in addition to the king bed.Fitness room with cardio and free weights. Pool. Hilton app allows for a digital key for use with your cell phone. And the app makes check out a breeze.
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November 2023 by Nozferatu
This is a fantastic place to stay. Jordan at the counter is an absolute delight. She was so helpful to me when I first arrived to get oriented with the area and went as far as helping another group of ladies secure I room in town because they were at capacity. She is setting the bar high for customer service.The breakfast was amazing and the staff working it was so nice and helpful. This hotel puts the others around to shame. Top tier service.The room was clean, smelled good, and was easy to get to. The parking lot was lit and safe.10/10 I stay in the area a lot and I am a member of hyatt and mariott. Skip the points there. I will be staying here from now on.
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November 2023 by Holly Hardin
Thank you so much to Jardyn at the Hampton Inn in Round Rock, TX. You went above and beyond to help us find a clean safe place to stay after a long draining day. Your customer service and patience was amazing. Thank you so much for helping us.
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October 2023 by JOSEPH GONZALEZ
Had a really good experience here . Very clean , very friendly staff . Good breakfast. People with allergies can stay here with no problem . Decent location to places to eat , shop and
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October 2023 by Jamie Anderson
Had a great overall experience at the Hampton Inn round Rock. Check in with Heather was a breeze, the hotel is super cute and clean. Morning breakfast was the best and Shelia was AMAZING!Rooms: Room is clean and very modern decor. Bed was comfy and a/c works perfectly. I love that we had a sofa and mini kitchen in room.Safety: Parking lot is well lit and Card key required to get in any door other than front. Never felt unsafe. Very quiet here actuallyWalkability: Walk to gas station is just a block or twoFood & drinks: Hotel has a little store that offers snacks and drinks. They also have an amazing hot breakfast well above what I expected. Shelia took care of any needs at breakfast and made sure we had a great start to our morning.Noteworthy details: Hotel employees were very attentive and friendly. Hotel is clean and newly remodeled. They have everything onsite pool, store, breakfast and super cute lounge.
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October 2023 by Jill Conley
Fabulous hotel with comfortable bed and great staff. Wonderful stay!
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October 2023 by Doug Cline
Convenient location. Clean rooms. Friendly staff another great location.
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October 2023 by Jenae Brown
The black lady who serves the food was amazing. She really made my day. The visit was already 10 stars but if I could make it more than five stars, I would just for her and that breakfast. Rooms were clean. The view was nice and the fact that it’s away from the city makes it very calm. Lots of food options nearby!
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October 2023 by Carol Skinner
Check-in fast and efficient. Pet friendly!! Rooms clean and quiet, comfortable and spacious. Pool under repairs so sent us to their partner Homewood Suites 2 blocks away for free, but pool there was hazy with particulates, very slippery bottom and not up to HS usual standards. Location near I-35 is both good and bad - easy to find but noisier outside (inside quiet) and more traffic
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September 2023 by Jeff McMinn
I've stayed here 3 times now. This time I found 5 large crickets throughout the room which was very discomforting including one that jumped on my face at 4 am... Unfortunately I will find a different hotel next time. On the bright side the staff was friendly.
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September 2023 by Shahid
Hampton inn stay was good. The breakfast was great. Lot of options. The room was OK. It’s outdated and clean, but the carpets are dirty. They need to be replaced. The area felt safe, the parking does get full. There is no ac in the hallway, the ac in the room was struggling in the Texas heat. Overall a good stay. Will stay again , but for the price there are equal better options around.
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September 2023 by Rick Hill
I made a mistake in booking the room. Thought I was booking online direct with Hampton Inn buy didn't read the fine print and realized I had book through a third party that added a booking fee. Clearly that was my fault.After I booked I received a notice the pool was closed for repairs. Again not of real concern because I didn't intend to use the pool.Upon check-in was informed I needed to request daily room cleaning. I'm tired of hotels trying to save money by not cleaning rooms automatically.Bathroom door had bad spots painted over. Didn't bother to repaint the entire door.Had a guest in my shower.
