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March 2024 by Lee Watson
I nominate Jenn Barker from the Round Rock branch of Happy State Bank for their employee of the year. Ms. Barker's friendly attitude and expertise was most welcome in my circumstances. The branch itself was easily accessible from I35 and the entire staff was professional and courteous. I would recommend them to anyone looking for a bank, without hesitation.
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September 2023 by Ty Cunningham
Sherah Pettus helped me with my problem as if it was her own. She was so genuine and nice and understanding and she was patient and I could feel she really cared about me. You won’t find another bank who does it like these people!
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August 2023 by Shay Bolm Beeman
Both mine and my husband's debit cards were compromised and Jenn offered to stay beyond closing time in order to get us new cards! It was a Friday night!? She was so helpful and accommodating!
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August 2023 by Phillips Huynh
Very friendly and great customer service. I also like to visit the branch because it has some confy chairs and cozy setups.
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July 2023 by Don Caballero
Recently moved to the area and have banked with Centennial for years but this was my first time at a Happy State and needed some assistance with my accounts. Jenn B. at the front lobby was welcoming, personable, professional, and very helpful with taking care of what I needed regarding my accounts. I never felt rushed, all of my questions were answered thoroughly, and I was treated like my choice to bank here was valued. Excellent service and great first impression.
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July 2023 by Belinda Lyte
I called Happy Bank and they provided all details needed to start my new business account. The smiles and assistance they provided I know why the bank name is Happy!! Thank you
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July 2023 by Lynda SMB
Dropped by the Round Rock branch for a statement copy. I was greeted immediately and offered water. The manager must have known I was hot from this Texas heat.
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July 2023 by Case Washington
I initially went to find an ATM and was surprised that the bank did not have one. The manager noticed I was lost and came outside to see if I needed assistance. She welcomed me in the branch, offered me something to drink, and assisted me with finding an ATM close by.
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July 2023 by Jacob Roach
WOW...the customer service that I received went above and beyond my expectations. Thank you Jenn and Happy State Bank!!!
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March 2023 by Wayn
Always great help, staff is super kind and friendly! Special shout to Annabelle!
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January 2023 by Belinda L.
Happy State Bank in Round Rock is amazing. Welcomed at the door with warm smiles. Starting my business account was super quick and easy. The service from employees was truly inviting. Thank you for bring my business bank. As a customer I am Happy
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December 2022 by Amy Reinarz
Great experience at Happy State Bank in Round Rock! Customer service is excellent.
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December 2022 by LB
Great bank! Very helpful staff
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December 2022 by Collin Stuart
Very helpful and friendly staff!
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December 2022 by Abigail Mayhew
Friendly staff