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January 2024 by Alberto Franz
Family owned business offering quality furniture and an excellent customer experience. Whether you know exactly what you're looking for or you're in need of some inspiration, Homezone offers quality options with affordable pricing. The employees are very professional and helpful. Daylen helped me during my experience, allowing me time and space to look at some options while being accessible for assistance as needed. His very pleasant and service-oriented demeanor were a big reason we were able to make such a confident decision with our purchase. 10/10 recommend!
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January 2024 by micheale jones
Hey there! The other day, I visited Home Zone to look for a new couch for my home. I must say, Daylen provided me with exceptional customer service. He was extremely kind and helpful throughout the entire process and made furniture shopping a breeze!
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January 2024 by Vince Gervasi
Andrea made the experience super simple and easy! What I really loved was that she wasn’t nagging us to purchase anything (another reason to shop somewhere where there is no commissions) and was super happy to answer any questions we had. She made us laugh and really made sure we knew what we wanted before she placed the order. Definitely a great employee who knows how to relate to her customers. Whatever she’s getting paid really ain’t enough. To Andrea’s manager, PLEASE give this woman a raise because she deserves it. Just her personality alone runs the entire store! Super happy with our purchase and happy Andrea helped us out!
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December 2023 by Izzie Powell
Staff at both the store and for delivery were amazing! Staff didn’t bother you unless you needed help (no pestering to make a sale). Delivery staff was super professional, quick, and friendly.
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December 2023 by Heather Johnson
We could not be happier with our purchase and experience at Home Zone. My husband and I came in on a whim just to "look" at couches and ended up buying multiple items for our first home together. The experience was so refreshing after checking out other stores in the area because all of the employees at Home Zone genuinely care about what you're looking for and it's a 0 pressure environment. For once I didn't feel bad saying we didn't want to buy something and we actually welcomed the employees helping us! Andrea was absolutely incredible and truly went above and beyond. She was patient, kind, and very knowledgeable about every single product we looked at. We had such a fun experience and Andrea was a huge part of that. The prices for everything we saw were FAR better than anything I've seen online and we won't be shopping anywhere else for furniture in the future. We are so happy with the quality and price of what we got but also to support a local business that has such amazing employees. 11/10 experience!
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November 2023 by Christy Farney
Tyrese was super nice and helpful. Pleasure to work with. The delivery guys were very nice and did an easy set up with no mess and very polite.
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October 2023 by Ahdazsa Dye
Great communication from start to finish. Our original order had some delays but Home Zone was great in helping us find a solution and we were able to get our furniture quickly. They kept us updated on the delivery process, all the staff we spoke to was very friendly. The delivery men were kind, quick and very respectful. Definitely makes me want to order from again!
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October 2023 by Estevan Camarena
Love this store everyone is so helpful and welcoming. Jennifer Diaz and Marina made sure we got our dream couch ordered. Recommend this place for quality materials and comfy couches.
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October 2023 by Mary Beth Joy
Customer service prior to delivery was very helpful and explained the process carefully. The day of delivery, a text was sent tracing the delivery truck which really helped gage the time needed for the delivery to allow for other plans that day! They were done in 30”. Great experience!
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October 2023 by Josh Swenk
Best furniture store I’ve ever been in. Clean, smells, free snacks, even better customer service and amazing prices with no pressure to buy things. Got a couch and couldn’t be happier! Tyrese was perfect and beyond helpful!
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October 2023 by Sushma Aggarwal
The team was Very professional and polite. Quick and swift in moving the sofa upstairs and putting it in its place. Also, Very Impressed with the tracking app. And regular updates and timely communications - better than “Rooms to go” or “Ashley’s”. Will definitely be returning to this furniture store for future needs. Thank you so much for the pleasant experience.
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October 2023 by Jv jv
Andrea was the first to greet us and helped us with the sofa we were looking for. She left us alone to look around and checked back with us after allowing us to check different options they have on display.When we had decided what we wanted, she was helping another customer but Xavier stepped in and helped us complete our purchase.Both Andrea and Xavier were very pleasant and helpful and we would recommend both l without a doubt. Thanks.
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September 2023 by Moss M.
Good selection and excellent customer service. The sales staff does not pressure you either, so you can take your time and try out various items such as mattresses and chairs. They have a good stock of items on hand, including their own mattresses made in Texas. We purchased one of these, and it is very supportive and comfortable. Bedroom furniture was well made, although not manufactured in the US. Delivery was on time and you can track their truck on your phone. A few small flaws in the wood were taken care of right away. Otherwise, the furniture was carefully wrapped for delivery, and carefully carried into our home. Home Zone a must visit if you are furniture shopping in Round Rock or the adjacent areas.
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September 2023 by Michelle W.
Amazing service! I purchased furniture before. In 2017 from them and had a great experience. Went with another furniture company in 2021 and had to wait over 2 months and lots of issues. Decided to go back to home zone when shopping for a new couch. A wonderful experience again! Great customer service, friendly, on time concerning the furniture delivery. I highly recommend this furniture company !
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August 2023 by Monica Donjuan
Kimberly was such a sweetheart, and so patient with us! There was a lot of back and forth on what we wanted to furnish our home but she was so happy to assist, while helping us stay within budget. She allowed us to move furniture around to see if it all went together, offered drinks and ice cream. Oh! she even remember me and my partners name the second time we went back. Love that! Remarkable customer service!
