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March 2024 by Jaye Reynolds
Lidia at H & R block makes taxes almost enjoyable because she makes the process so easy.
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March 2024 by Anthony Coe
They redid multiple years of returns I did with TurboTax and found thousands of dollars in refunds that I never would have!
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March 2024 by Kim Jones
No communication, ended up just doing them myself. I won’t say who HR Block paired me with at this location, but I can say I would not recommend this particular office.
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March 2024 by Terry Page
Pranee Bean helped me prepare my taxes in a professional and friendly manner. I appreciate her expertise and transparency. She is a jewel! Thank you Pranee!
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February 2024 by Edna Glidewell
Great experience with her first time,
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February 2024 by drea drea
Although the tax prepare was nice. I do not feel as if he did his due diligence to help me get a decent refund. As a person who has done their own taxes for years and when I decided to go to a tax preparation place my refund was extremely low. He also didn’t figure in my self employment. I will never go to H and R block again and I don’t recommend anyone else go there for a basic tax preparation I paid over $150. Never again!
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February 2024 by Amanda Sauceda
PRANEE BEAN is the best!
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April 2023 by Ranco Law
Do not let Larry do your taxes. He made mistakes on our return (one of them was adding an extra digit to our income). I told him to let me review the return before we sign or file it. He agreed. Then, a few days later he filed our erroneous return without signatures or permission. Larry admitted his mistakes and apologized, but now I need to get it all fixed.Now I've called 3 times trying to get a manager to help and no one will call me back. This is very frustrating. Larry called me back once, but I told him I'd prefer to deal with a manager.When I called in today (again) the receptionist put the phone down, but I heard the entire discussion with the assistant manager saying she didn't want to talk to me and that I needed to talk to the manager, Sophie, who is out sick today.
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April 2023 by lola Jimenez-Cortes
Sree was extremely helpful! It’s my second time filing taxes and she was extremely helpful in answering my questions and correcting my mistakes from last year. Definitely recommend her to anyone!
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April 2023 by Steven Henthorn
We had a great experience filing with H&R Block, our tax preparer Valerie from the Round Rock office was friendly, professional and made the experience as pain free as possible.
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March 2023 by thomas rodriguez
Always a quick and painless experience in the 3 years I've gone here.
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March 2023 by Blake Cole
I'm a currently TurboTax customer and am looking around at other options for filing my taxes. I called this branch because they're close by and had great reviews. I left a message and was promptly called back. That's where the good part stops. The rep that called me was unprofessional, in a hurry, and was overly pushy towards the online option (even though they're apparently separate companies). The biggest takeaway from our conversation was that I simply wouldn't be doing my personal or business taxes with them and would proceed with more caution regarding the remaining H&R Block branches.
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March 2023 by Corey Zimpfer
I came to do my taxes late, and nobody there has a clue what's going on or what they are doing. Went in two separate times and neither associate did their job. The first time I made an appointment to "do my taxes" the associate didn't have time to do it because I was supposed to be there to get a credit card? Even after i told her multiple times I was there to do taxes she still tried to sign me up for a line of credit and then kicked me out because she had another appointment. The second time I got the exact same spiel with some dinosaur but told me he had time to help. Except he has me fill in all of my forms because he is too slow to do it in a reasonable time frame. Nor did he explain half of the fees that i did not agree to pay, prompting their manager to call me to confirm after the appointment. What's the point of me paying you to do my taxes if I still end up doing them?
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March 2023 by Dal5 Roberts
Friendly knowledgeable and caring people get it done in a timely fashion no wait time pulled me right in I'd recommend it and go back next year
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March 2023 by Robert Urda
Always quick and easy. Professional and friendly staff.
