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October 2024 by Joe Austin
Three stars for a wonderful breakfast and a nice lobby area. We walked into a room smelling absolutely foul, musty and a nasty weed smell. Seemed to be related to the AC because when we turned the AC higher the smell went away but when it turned off, it came back. In addition to that, the tv did not work. We called down and someone said they would come up to fix it but they never did. The Internet also never ever worked over the course of our whole stay. Bed was not a king though advertised that way. My feet were dangling off the end the whole night. Hotel seems like at one point it was a nice hotel, but it is definitely showing some signs of wear and tear. Location was great I guess. Not near anything in particular, off a highway ... but why charge $4 a day for parking? Most bizarre charge ever. At that point, don't charge for parking.
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October 2024 by Jürgen Gillmeister
Very nice hotel about 25km from the city center. Employees are super friendly and helpful. Top price-performance.
Rooms: Good size with very nice bathroom. Everything clean and well maintained.
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September 2024 by Stephanie Chavira
The room was clean and quiet. We stayed there 2 Saturdays in a row for UT Football games and the second time I got the late checkout. It's so worth it! It gives you plenty of time to get up and get breakfast and relax before leaving. My daughter woke up late, and the kitchen was very nice to offer her some yogurt and cereal even though breakfast was officially over. Only about 20 minutes from DKR makes it convenient and away from all the noise. Round rock is very clean such a nice community.
Rooms: Very clean and large
Safety: Very quiet and safe parking
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September 2024 by A N
Worst experience
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September 2024 by william gonzalez
I have been staying there due to work, however on my last visit the room I got was infested with roaches. Very disappointed.
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September 2024 by Terry Goodfellow
Food and drinks: Stayed here to be close to family in the area so the location was good for us. Lots of restaurants nearby and easy access to I-35 and other highways. Hotel had only 1 elevator in operation the entire week, so was glad we were on a lower floor - long waits for those on upper floors. Be aware that they only clean every 3 days which is 1 day too long in my opinion. Also the pool was out of commission several days which was annoying in the Texas heat!
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September 2024 by Jared Hamilton
Charging for parking here now is ridiculous in the middle of suburbs in a sea of giant parking lots. Place isn’t very clean. The check in was very unfriendly. Ive stayed here a lot over the years, but this was the final time. Must have been a change of management or something, no idea what happened here. I will stay at the Marriott behind it going forward.
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August 2024 by CTA _
The rooms are okay. There was mom's in the shower. The biggest complaint is that the attendant at the front desk was never too be found either the night if 8/9/2024 or the morning of 8/10/2024. The phone rang continuously, but was never answered. I saw a lady try to buy some water bottles, but have up and put them back. What a shame for an otherwise nice facility.
Rooms: The bed was comfortable.
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August 2024 by Veronica Jackson
Great service! Great service recovery! I enjoyed my stay and the staff/team was great!
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August 2024 by Michelle Parker
Room had mold around entire shower, walls in disrepair. Not typical of a
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August 2024 by Mac Jr (Awesomeperson15)
Inconsiderate (noisy) guests and dirty floors.
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August 2024 by roderick Taylor
This is the WORST Hotel I've stayed at DO NOT Go off on the pictures you see on here this hotel is Nasty and they will not refund you your money if you book it by looking at the pictures the breakfast isn't what it looks like from the pictures and pool is Nasty and the staff's are not friendly people rude and don't let me forget to say that the breakfast was cold except for the Oatmeal!!! Don't waste your money the hotel next door is BETTER!! Oh also there's only have 1 person working up front to answer the phone to bring you towels and etc!!! Visit on your on risk!!! Also me and my family were trying to watch a movie after traveling to Austin on a Vacation and we couldn't so we called the front desk and they stated if we wanted to watch a movie we had to Screen it from our phone they DO NOT Have Cable TV. I Paid $150.00 for 1 night!!!! Very Disappointing!!!
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August 2024 by lyna d'shai
Jane was amazing. We stayed during the Microsoft outage which caused the front desk some issues. Even though there wasn’t much she could do, she was apologetic and made it up where she could. She was so kind and considerate.
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August 2024 by R
Great hotel, really comfy beds, good breakfast. I like that there's an assortment of teas down by the coffee area.
Only negatives to me were that microwaves aren't in every room (but there are mini fridges, and there is a microwave for anyone to use by the breakfast area), and that the elevator is noticeably slower than normal. But overall it was a really good stay :)
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August 2024 by NL Travels
?.? ????? ⭐️⭐️⭐️⭐️✨
We enjoyed our stay at this hotel during our first visit to Austin. The location was great, close to many restaurants and things to do. It was also not far from The Oasis and downtown.?
Austin is a nice city, and this hotel made our stay great with its spacious room, king size bed and decent clean rooms. ??
The bathroom could use some updates as it felt a bit old, but it did not take away from our overall experience. Despite a black thing on a hand towel and a red stain on another ? these minor issues didn't overshadow our overall enjoyment.
We appreciated the sense of security throughout our stay, complemented by the added perk of free parking. The manager's proactive assistance during a busy checkout further highlighted their commitment to guest satisfaction.
Overall our experience was largely positive, and we wouldn't hesitate to recommend this hotel. We eagerly anticipate our next visit, hopeful for even higher standards in towel cleanliness. ?
