Kids Wheels LLC is a business that specializes in providing replacement parts and accessories for children's power wheels and ride-on vehicles. Based on the reviews, the company has received mixed feedback from customers. On the positive side, customers have praised the business for its great customer service. Flavio, a representative of the company, was described as "fantastic" and "knowledgeable" in helping a customer troubleshoot and solve a problem. The company was also commended for its fast delivery and for being able to communicate with a "real person" throughout the purchasing process. However, some customers have reported issues with the company's communication and responsiveness. They mentioned that the company does not send out order confirmations or tracking information, and that the phone number provided on the website is not always responsive. One customer had to wait several days to receive their tracking information, which they attributed to the busy holiday season. Despite these challenges, the company was still recommended by several customers who were satisfied with the quality of the replacement parts they received and the overall experience of dealing with the business.
Flavio was fantastic! Quick to respond and knowledgeable. He talked me through my problems (even though I doubt I was explaining them well) He diagnosed and gave me a solution that worked on the first try! Thanks again Flavio!
July 2023
Great people to deal wth! Refreshing to be able to communicate with a real person before during and after purchasing something! Fast delivery, fast responses, part fit perfect! Definitely recommend to others!
July 2023
Thank you! Your website was the only place I could find replacement wheels for my son’s power wheels atv. Good price too!
