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March 2024 by Brandee A.
I walked in needing labs for credentialing and didn't have paperwork. Princess helped me order the lab, and walked me through the process. She was really nice and helpful! It's refreshing to have someone with a great attitude and happy to help! Great location and easy to get to!
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February 2024 by Katy Dunn
Made an appointment for 10am on a Wednesday, waited to be seen over an hour before I gave up and went to CPL across the street and was seen in 15 mins.
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January 2024 by Apollo De Jesus
I had good experience. The front desk was pleasant. Pretty clean and quick. In and out. No issues!!!
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November 2023 by Tim Frantz
Super friendly staff. I didn't feel the stick. Easy to get to. Clean facility. Recommend.
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July 2023 by Deanna Krolowitz
The nurse and front end ladies knew their stuff! Super attentive and helpful for a first timer urine drug screen patient. They put in the work to call and hustle my doc’s office to get them the correct drug screen script. Thank you y’all! I’ll be back
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June 2023 by Desmond J.
I had an appointment but my doctor did not send the labs so that was a problem (not Labcorps fault) when my doctor's office finally faxed over the paperwork Princess (the only staff member there) worked diligently to get my lab's into the system and draw my blood (yes Princess is the phlebotomist, the front desk staff, and clinical staff). Not only did Princess have an overwhelming workload in the lab she had an excellent attitude and customer service manner. I was amazed with the level of service I received. She needs a raise and they need more people. The Covid-19 response severely hurt the medical community.
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February 2023 by Emy Biney
I was at labcorp Roundrock today @ 1pm for drug screen for employment. The sample was to be collected by Princess Allen, she led me to the bathroom and she told me to half-fill the container with urine and bring it back. She didn’t mention “do not flush the toilet afterwards “ but I knew so I didn’t flush. I sent the sample and she told me to verify my information after which she told me I was good to go. I asked her “ was I not supposed to wait for the sample to be sealed before I Leave? She said “I’m not going to use your urine for anything” and that was rude and unprofessional! They have no good customer service!
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February 2023 by Dheeraj Kumar (Dheeru)
Stay away from this location Shame on Labcorp for having such bad employees, blood was coming out of my hand when they drawed blood. First time experiencing such a painful unskillful people drawing out blood. No wonder if someone sues them because of their unskillful employees. How can you guys be so rude especially in medical field.
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January 2023 by Lisa W
Very nice lab professional. I would recommend this location. Waiting room is huge. If patients are concerned with distancing themselves this would be the LabCorp location to come too.
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January 2023 by Bhavin Patel
Very rude behavior.. waited and ask after 1 hours.. not get answered.. short of staff .. long waiting.Always an excessive long wait time..I call bs, they are just too cheap or unorganized to have them on hand. Go somewhere else if you can.
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December 2022 by Greg Grierson
Always an excessive long wait and minimal staff. Check in and communication with other dr offices is a joke. Also still requires a mask yet they are somehow out of them. I call bs, they are just too cheap or unorganized to have them on hand. Go somewhere else if you can.
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October 2022 by maximus maze
Don't get why this location has such a low rating. This location was super friendly, and saw me immediately. I enjoyed the nice staff. The only thing I had trouble with was finding it however, one small inconvenience was worth the super nice staff and wait time of less then 10 minutes.
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September 2022 by Sinna B.
I don't know why this place has bad reviews maybe they changed staff or something since those prior reviews, but everyone was pleasant when we had to interact. (I'm an introvert and like to make people's lives simpler if I can, so I just checked in with the machine.) These people collect piss and blood all day, I'm not expecting hotel front desk attendant coddling lol. The front desk lady WAS personable though and the lady who took my sample was professional. Not much else to tell tbh!
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July 2022 by Anthony O.
Very rude staff especially the staff at front desk was very disrespectful and unprofessional will not recommend this place.
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June 2022 by Alex
Doesn’t make sense why they have to be closed on weekends & when I came today early morning Monday, “power outage” shouldn’t they have had gotten conducted that should be top priority especially if it’s a drug test.
