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March 2024 by Cynthia Smith
On my first visit Chad showed me around and gave me helpful information regarding the size and location of the units. The next day I met with Lance who completed the paperwork and I was able to begin moving items in right away. These guys were attentive to our needs and very personable. The units are in excellent condition and very easy to access. I am happy with this decision to use Extra Space Storage.
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March 2024 by 先生Suri
Clean, friendly, and well maintained. The manager does and knows his job. He also will go extra miles to help. Ask for promo or special move in rate.
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March 2024 by Dell Harrington
Went got my parts didn't have to wait for them to be ordered
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March 2024 by Destiny Shaw
Lance was so very helpful. Very informative and understanding. If you’re looking for a good storage I would absolutely recommend extra space!!
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March 2024 by Eden Vessup
Amazing service even better conversation. ? ?? Highly recommend.
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February 2024 by Dr Chrissie Cockinos
Lance was very helpful. Nice and clean premises.
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February 2024 by Jordan Marshall
Lance Wayman was very friendly and knowledgeable, and he explained the terms and conditions thoroughly. By the time I left the facility, I felt confident that I made the right choice entrusting my stuff there. The grounds also felt clean and secure.
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February 2024 by Tim David
Lance Wayman was extremely helpful when at the last minute we needed a storage unit for my Mom. Renting the unit was quick and seamless and the unit was nice and clean.
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February 2024 by Theresa rose
Lance was great! He made sure I was taken care of and answered all my questions, he made it a breeze!!
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February 2024 by Austin MagicAuction
Delightful staff, quick and easy rental, clean, easy to access
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January 2024 by Nick Kidd
If you're looking to store extra items to clear clutter in your home, perhaps you are in the middle of a move and require a safe and secure location to store all of your valuables and prized possessions. Perhaps life and it's many unexpected occurrences have suddenly ejected you from the place your place of residence and you don't feel comfortable with public storage facilities. Well I've got news for you fellow consumers. The Extra Space Storage located at 550 s IH 35 and McNeil is your best bet. The reservation process is the most upfront and transparent compared to other companies and I believe you have the option to pay with cash upon arrival without a credit card. The prices and fees are more than reasonable for climate and non climate controlled units. The levels of customer service from staff are nothing short of exemplary. Ask for Mr. Lance or Mr Andrew and they will get you taken care of in a fast, effective, and unbelievably customer friendly manner. These men will go above and beyond to ensure customer satisfaction and you can rest assured your unit and belongings are secured without worry. This location comes highly recommend. Check them out and you'll understand why Extra Space located at 550 s IH 35 and McNeil Round Rock TX is your go to for all of your storage needs. Remember to be sure to ask for Mr. Lance and Mr.Andrew those two are the best. Thanks for everything guys.
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January 2024 by Krystal Hanson
Drew was the best to help me out best worker ever
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December 2023 by Victoria Mason
Lance has always been great Have been at this storage facility for 6 years and Lance has always been very professional and a man of his word! 5 stars for Lance?
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December 2023 by Lisa Pike
Lance Wayman was extremely helpful when at the last minute we needed a storage unit for my Mom. Renting the unit was quick and seamless and the unit was nice and clean. When the movers left a mess he notified us and gave us plenty of time to clean up instead of charging us. We really appreciate Lance's great customer service!!
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December 2023 by Astrius Bell
Thank you all for being able to assist me in my time of last minute moving. They have went above and beyond when I had to change storage unit because the size was small. I highly recommend, again thank you