-
March 2024 by Trish Loves Dogs
This was my first time renting a storage unit. Gerry was very informative and patient and did not pressure me at all on my initial visit. I took a few days to consider my options and went back to select a unit. Gerry explained the contract terms and made sure I was comfortable with my choice of locks as well as making sure my access code worked properly. I felt very safe at this location.
-
March 2024 by Ripple757
I currently rent 3 units from Extra Space Storage. They are by far the cleanest and most professional storage company I've ever used. Jerry, at the Sam Bass Road location, is the most proactive and helpful storage manager I've ever met. He has always been customer first in his demeanor. Thanks ESS Team!
-
March 2024 by Wicked Makers
Great experience!
-
March 2024 by Kim Dodson
I’ve spoken to several staff while going through the process of renting my storage unit. Everyone has been so helpful, Belinda was amazing not to mention very patient with all my questions. I would absolutely recommend this location!
-
December 2023 by Linda Searle
Love, love, love my storage space at Extra Space Storage! It’s convenient, easy to access and has freed up space in my home to make it more comfortable. Everyone I’ve met is super friendly and easy going. Dolores is a gem! She assisted me in finding perfect size at very reasonable rate. Highly recommend!
-
December 2023 by kristin paetzel
Great experience!! “Mary” was extremely helpful and went above and beyond to make sure I secured the space that was perfect for my needs at a reasonable price. This facility is always tidy, easy in and out, and feels quite safe at all hours. Highly recommend!!!
-
December 2023 by Karen Bray
The halls are very clean, as is the restroom. The staff are friendly and helpful. The building is well lit and feels safe.
-
November 2023 by S “Abyff” G
Unit was ready when promised. Everything is very clean. Rental process was smooth and easy. Gerry is friendly and always smiling and helpful. Definitely recommend!
-
October 2023 by gerry rivas
Came in and rented a space! It was that EZ! Gerry walked me thru it and it was a Done Deal!Thanks Extra Storage!Gerry Rivas
-
October 2023 by Shermance Morris
Could not have been a better experience! Prompt, courteous service, clean facilities. All was wonderful! Thank you!
-
October 2023 by Paul Stempko
We had to move to a larger unit, and Jerry walked us through the whole process and made it so easy. Very responsive and a total pro.The facility is clean, secure, and well lit. If there’s one suggestion I’d make, I’d like to see more carts. The day of our move to a new unit, it was very busy and we couldn’t get a cart for an hour.
-
October 2023 by Cloey Guillen
The man in the office was vary professional and made it easy and fast I am 20 so I’ve never had one before showed us the size of the unit and all the paperwork’s easy and fast and moved everything in within a hour
-
August 2023 by Stephen Brown
Had an auto payment issue. Came into the Sam Bass office today and was able to resolve/ re-enroll effortless less than 5 minutes. Now that is great customer service.Stephen Brown
-
July 2023 by Nisa Perez
First time moving, and Gerry helped SO much. If you’re looking for a storage unit THIS is the place to go!
-
June 2023 by Siri N
Life storage on Sambass is very clean place. This is our 1st time renting the place and Gerry has been very helpful and went above and beyond customer experience. Thank you Gerry for your help.