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February 2024 by chuck tully's
Personable people who provide great service.
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February 2024 by Kiran Timsina
I went for a flat tire repair for my tiller. After watching and trying all the tricks from youtube, I was ready to get a new tire. I went to Longhorn and they fixed it for free.
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January 2024 by Kyle Bailey
they did great work, and gave me really good information. This is my first interaction with them after having really bad experiences with some of the other Outdoor Power companies. This company actually treat you like they care about you as a customer. Really refreshing! I drive 15 miles past my former Outdoor Power company located Leander so that I can deal with these folks.
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January 2024 by Albert
They too lazy to work on engines always want to replace and repower if anything complex is wrong with it
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September 2023 by Specialty Tree Care of Texas Shane Hatch
Chris and Russell always take care of me at Longhorn Outdoor Equipment they are very skilled and know what they're doing I will always bring my equipment to Chris and Russell very professional
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September 2023 by Keith Zent
I recently had a zero turn mower delivered by Longhorn Outdoor Power and they were great. Customer service was awesome and the gentleman who delivered the mower, took the time to explain it’s operation and answer all of my questions. Thanks!
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July 2023 by E M.
IT was close to work. 1st mistake. Dropped my push mower off that had carburetor issues which I knew. Was told told it'd be 2-3 weeks before they could look at it. After about a month I started calling (4 times during the last month). 8 1/2 WEEKS later and after multiple LIES over the phone about why it wasn't repaired a different voice admitted it had 'slipped thru the cracks'. That was After I had go into the store to find out what was going on 2 weeks earlier. Waiting on parts was the excuse then. "Oh it'll be ready by the end of the day" "It's on the bench now and he'll call you by the end of the day" "It'll be done in a couple of hours and we'll call you" Those lies are what I was told during the 4phone calls before I was fed up and walked into the store. FINALLY two months later I get a text that it was finished. They replaced the week old spark plug that was in it. ( I told them it had a New spark plug in it when I dropped it off). They changed the oil that I had done 10 weeks before. They DID replace the diaphragm in the carburetor (which was what I took in for in the first place. BEWARE. I WOULD NOT EVER TAKE A SMALL ENGINE INTO THIS PLACE FOR REPAIRS.
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May 2023 by Kenton Brower
We live in Idaho and we make a trip 25 hours each way to buy our Scags and Stihl products for Longhorn! They have out performed every other dealer we’ve interacted with by far! Longhorn outdoor power is THE premium provider of anything Scag, Stihl or echo. We just bought another mower (scag cheetah 2) from them and they service was amazing! They had us in and out so quick! They also installed the mulch kit for us! No down time, great service, great products! We have also had our equipment serviced here and they have NEVER disappointed us. If you’re reading this review that means that you are like me, and you prefer to hear from other customers before giving someone your business. Well, I can assure you, you can stop researching! You found your new “go-to” place!You’ll thank me later :)
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April 2023 by David Couch
These guys are the greatest! I had flooded my FS 38 weed eater and could not start. Brought it here, a lady on their staff got it running, no charge! The exhaust was clogged, restricting flow!
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February 2023 by COLT WHETSTONE
Chris and everyone in there are top notch! Thanks for all the help over the years. That’s why we always come to y’all for service and purchase everything we can from you! Thanks and see you soon I’m sure. BTW, I know it’s not the normal STIHL brand we buy but this ECHO has been a work horse!
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February 2023 by Kelby Ruiz
Jennifer has helped me the past few times ive been in. She always greets with a smile and is very good at her job. I enjoy coming here when I need help as I know I'll be taken care of.Appreciate yall! Keep it up!
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February 2023 by Philip Catuogno
This place is amazing! After the "Ice-maggedon" storm, I hastily purchased a battery powered Dewalt from Home Depot. They were sold out of gas. Longhorn had a top of the line Echo 18" for only $20 more! They could have easily "upcharged" due to the extremely high demand, but they exercised integrity. Support this family-owned business! Very courteous and efficient.
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January 2023 by Travis Anderson
Dropped off my small generator that only had about 12 hours on it to be serviced. After an abundance of excuses as to why they couldn’t fix it (nothing was wrong in the first place) they finally returned the generator and now it doesn’t even start. They didn’t charge me for the “work” so at least there’s that.
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November 2022 by TS Crain
My thoughts on this business are that they are highly recommended. Speaking with Chris, he let me know ahead of time of the time / staff restraints he had, but followed up with very good customer service and integrity. You don't often find a business with that anymore. Thanks Chris. I will be back if I ever have work to be done.
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July 2022 by Mark Merkord
I purchased a Snapper here 20 years ago and it's still running. But it was time for something new so I bought the best residential Honda they sold and I couldn't be happier.
