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February 2024 by Dennis Rowald
People were rude nothing but self check out will never be back
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February 2024 by Abraham Alvarez
Found what I was looking for and people were helpful
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January 2024 by Dana Schubert
Picked up a few items and when checking out had a nice chat with the cashier. I did comment how quickly it added up. She agreed. I did a double check on the receipt. There was an item on there that I didn't get. The item wasn't on the counter or anywhere close by. Neither of us could figure out how the item scan got onto my receipt. Taking things in stride we laughed about it and my card was credited. All in all a delightful but odd experience. Good place, good people.
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January 2024 by David Ashley
My go to for all my DIY needs
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January 2024 by Scot F.
6 months ago I paid close to $700 for a bathroom door, delivery and installation. They said 3 weeks. No call, no show. On hold for 30+ minutes. Called back 1 week later, they said another 6 weeks. Waited another 6 weeks, no call, no show. I had to go in person to find out what the eff was going on with these folks. Changed the date on me again, January 6. Then January 26... Hey Lowes! Are ya coming tomorrow or not??
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January 2024 by Byron Campbell
Great selection
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January 2024 by D Lieder (MedicD)
Drove 43 miles to pick up some whitewashed pine boards. The website showed 67 in stock. They had '0'.
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January 2024 by Pricila Luciano
i’m very delighted i found a place where i can get indoor plants. At a very affordable price. i’ll sure keep coming back here.
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January 2024 by Tracy H.
Early October I ordered new windows after the hail storm. They promised him December 2nd. They were actually installed in January and the door didn't fit. The door won't be reinstalled until February. That's just a hell of a long time not to have windows.
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January 2024 by James McReynolds
Had what I wanted at a price I could afford
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January 2024 by A V
If Rodger is not in a leadership role, he should be. He is the sole reason I will return to Lowe’s versus Home Depot from this point forward. He provided supreme customer service and he was able to provide information for every product we inquired about. He should be considered an asset to the company and needs to be valued and compensated accordingly.
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January 2024 by Richard Willaman
Easy in n out
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January 2024 by Brian Meyers
The people working here know less and less every day. We had a countertop ordered and the salesman said he would honor the military discount. It never happened. Even went to the manager and they "couldn't find our order". After chasing this 400 dollar discount we gave up as corporate wouldn't budge. Basically a bait and switch. Today was the last straw.I went in to buy two vanities and the associated pieces parts. Also grabbed some paint rollers, door stops, and a random hook for hanging up a coat. Also a whole set of hooks and toilet roll mounts and stuff for the bathroom remodel.Two parts were not available so had to be ordered. Guy in back got them entered into the system and told us to check out at the return desk because they wouldn't be able to look up "in system orders" at the self check outs (which were the only thing open). So I went to the return desk. Was snarkily told that I could check out at the self check. Explained the situation. Told to go to the self check. (There was only one guy in line ahead of me with one thing btw). Went to the self check. Low and behold I was unable to pull up the order, even with help. Back to the return deskSnarky lady wouldn't even make eye contact. Someone else helped me. Had to rescan everything but got it rung up. Asked for my military discount to be applied.Not one cent. Nothing. Asked to see a manager. Was told building materials, plumbing, and sale items were excluded from the discount. I knew I wouldn't get the discount on one vanity and the two faucets as they were on sale. But the other vanity was not on sale. Apparently that's plumbing now? Paint rollers, door stops, and one 3 dollar coat hook are building materials? Toilet paper roll holder, towel bar, and hand towel holder are now plumbing or building materials?I'd have gotten my discount on just about everything at home Depot. Guess where I'm going from now on.Lowes pays lip service to veterans and their newer employees are so poorly trained they don't even know the capabilities of their own system.Not to mention the prevailing attitude that by being there I was an inconvenience to them.They also had some sales woman walking around the store trying to sell us gutters. I'm in the bathroom aisle! What make you think I'm in the market for gutters!?!. Lowes used to be the target of big box home improvement stores. Its now at best the Walmart equivalent and quickly headed toward dollar tree status.
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January 2024 by Samuel L.
Does anybody actually work at Lowes? I want to replace my kitchen counter and cabinets, and have been to Lowes 3 times and there is never anybody in that department. I have never been asked if I needed help while looking at the samples....
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December 2023 by Angela Ripsco
Always find what we are looking for. Great service!