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October 2023 by Kashif Ghazali
Dakota is an amazing salesperson. He was extremely knowledgeable, patient, and kind. He helped us find an amazing bed which fit our budget. We wish every shopping experience could be this easy.Highly recommend this location and ask for Dakota!
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October 2023 by Brad Morgan
Our salesperson Tre was incredible! I am 6’0”, 228 and workout daily. I sleep “HOT” and he put me in the “coldest” tech on the market. My hips “drop” when I sleep causing back pain. He showed me the “zero gravity” features, raising my head and feet 3” each. 50lbs pressure off my legs, 30lbs pressure off my chest! This guy managed to sell me the Perfect bed! 5 STARS across the board! I will buy all my beds here, and you should too!
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October 2023 by Brad M.
Our salesperson Tre was incredible! I am 6'0", 228 and workout daily. I sleep "HOT" and he put me in the "coldest" tech on the market. My hips "drop" when I sleep causing back pain. He showed me the "zero gravity" features, raising my head and feet 3" each. 50lbs pressure off my legs, 30lbs pressure off my chest! This guy managed to sell me the Perfect bed! 5 STARS across the board! I will buy all my beds here, and you should too!
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September 2023 by Sara Harris
Tre was very helpful and knowledgeable. There was damage to our frame once delivered he was very helpful in obtaining a satisfactory resolution to the issue would highly recommend visiting Tre if you need a new bed.
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September 2023 by Rosa Shaw
Dakota was professional, patient, informative, and empathetic to my needs. I bought the Stearns and was very happy with my purchase this has been my go to mattress store for me and my familia!!Dakota is the salesman for this store!!!!
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September 2023 by Matt Parli
Dakota in Round Rock was great to work with, no screwing around - straight to the point which is exactly what we needed after our third trip to a mattress store. Prices were lower than the big guys and delivery in the SAME DAY - FREE. I hate mattress shopping just like any other guy, mattress, firm, made it easy.
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August 2023 by Lo21
Tre was very patient and knowledgeable during our visit. Working with him made it an obvious choice to purchase from this location. His associate when we first walked was very pleasant and displayed excellent customer service. Thank you for making us feel welcomed and with no pressure to buy unlike other mattress store. I will definitely recommend this store to others.
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August 2023 by Shannon Vincin
Tim was very easy to talk to and very respectful of my opinions and needs. He was transparent about the procces and amazingly polite. A wonderful young man. I will go back and deal with him again.
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August 2023 by Ed Boylan
Tim and store Mgr Tre were both fantastic to work with. I'm in sales, and they both handled themselves professionally, but more importantly, there were nothing but informative, personable, and knowledgeable. I highly recommend either one of these gentlemen for your mattress needs.
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July 2023 by Jane Browinski
I have an issue with using the adjustable bed base I purchased almost five years ago. Thinking it was a problem with.the remote, I went to the Mattress Firm near my home (university commons in Round Rick) for help. Dakota helped me with the remote and told me how to restock it. In the end, the problem seems to be with the base itself and Dakota has arranged for service people to come to the my home on Thursday, free of charge. The situation isn’t fully resolved yet, but I want to say what great customer service I’ve received from this store to date. Bravo!
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July 2023 by Tiago Passerini
Me and my wife had an amazing sales experience with Dakota. He was supportive and helped find the best option based on budget and preferences. He made us feel comfortable and secure about our choice
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July 2023 by CaLea Johnson
I came in with my husband to look for a bed, as ours was too firm. Dakota, Tim, and Tre were knowledgeable, relatable, and friendly! They did everything they could to help us find the perfect bed. I highly recommend coming to this Mattress Firm!
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July 2023 by Scott M
The manager Tre was incredible. Very knowledgeable, helpful, considerate and kind. I couldn’t say enough about how great he was.
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July 2023 by Tyler Jordan
Tre was awesome and set me up with the deal of a lifetime! He was very knowledgeable about the products and answered every question with ease. Can’t wait for my new setup to get here.
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July 2023 by Kendra Williford
The workers were extremely helpful and understanding with my price range. It was very helpful to me especially since this was my first time buying a bed by myself.
