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February 2024 by Karen
Tyler and the mechanics were very helpful, honest, and got our repairs done swiftly. We were in town for a family celebration. They were so helpful with getting all repairs done and we were back on the road. Tyler definitely is a multi tasker! He helped several customers on the phone or at the counter. Thank you for getting us back on the road quickly.
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December 2023 by Victoria Brambila
They did a great job. Front staff was very informative. They provided updates on the progress of my car. There was a slight wait but that’s what happens when everyone fixes their car last minute before holiday travel. Either way it was smooth and easy. Thanks you guys!!
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December 2023 by Robert A.
Okay, first off I had an appointment to get some spot welding on my truck exhaust. After 6 hours when it was suppose to be about an hour. (had some issues with getting the welder to work). They said they fixed it. I paid, and went down the road, checked my truck, and found it was still leaking at the same location of the exhaust. Took it back that same day, and they told me they need a new welding machine, assured me I'll be taken care of, and to bring it back the next morning. I did. (Rescheduled all my jobs for the 2nd day) only to found out that the welder that they dropped off required a 220 hook up that they didn't have and to wait another day and they will make it right. I took it to rush automotive that day, and they confirmed my suspicions that there was no welds ever done to the vehicle. I'm ex military and don't appreciate the dishonesty. I went back to get a refund. Dave said they got it approved through the owner showed me the text. 3 weeks later 6 calls and no refund. I get the run around, It was fraud, bad business transactions, and a damn waste of time. I'm consulting McHam law firm and have plans to sue... Stay away.
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December 2023 by Teresa Bonds
David was great and worked with us to get the brakes serviced and oil changed. We have been customers for oil changes over a year. We always like this location as they get us in and back on the road quick at a fair price.
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December 2023 by Teran
Tyler was great, personable and professional, he pointed out some issues with my vehicle I hadn't been aware of and gave a very fair price to take care of them. The whole crew was fast and proficient, even with the added services I was out in time to get back to work. Awesome service!
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December 2023 by zachery anderson
Great service they found a hose leaking and were able to get me a new one and replaced the leaking one.They also changed my oil all in the same day and I don’t wait long.David and the other gentleman at the front counter were very friendly and knowledgeable.I would recommend to anyone take your vehicle there for service.
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December 2023 by Frankie Jaymez
They were great with servicing my vehicle at this location. A big thank you to the whole team. They were fast and professional and kept me up to date with everything being worked on. Great work!!
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December 2023 by Eden B.
I actually had a great experience here! I came in for an oil change on my Mazda. Everyone was happy to help and very nice. They were quick to get it done, and they had even replaced the battery in my key for free even though I didn't ask! Nice job guys
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October 2023 by Tina C.
I'm constantly reaching out to different numbers trying to get help and no one is returning any calls bc they've been paid 7k so I guess it no longer matters to them.
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October 2023 by Viviana Vazquez
David Chen at Round Rock Midas was awesome. He always called me with updates and made sure I understood the service fee and parts that were involved in the repair. I have never had good mechanics, and I will continue to go there for maintenance checks for our cars. I really appreciate all he did for us. We will definitely recommend this team and location to all of our friends in the Austin area.Service: General repairs & maintenance
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October 2023 by David Jamison
I scheduled my appointment online and was contacted by David just moments after booking my appointment. He was extremely friendly, the building was clean, scheduling the appt was easy, service was quick! Great lobby with free wifi, drinks and snacks! 10/10! Highly recommend! A+++Service: Oil change
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October 2023 by Ty G.
Don't come here! Very rude staff. I came in simply asking if I can get an oil change and I was given pure attitude and being rushed from the Asian looking representative. I just decided to leave. I'll never go back.
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September 2023 by Flor Parral
It was a little tough to find the building. If you take the time to do so, it’s well worth it. The gentleman at the counter was the same one who took my phone call. Both on the phone call and in person he was very courteous. Extremely communicative and very informative. Felt bad cause I thought he was older then he actually was but it was mostly due to his knowledge. I was pleasantly surprised by the honesty and integrity. It’s very hard as a single mom for me to gain trust with the little knowledge I do have. I always ask friends for second opinions and this seemed to be a place that I wouldn’t mind giving my business to as long as I do my research before hand. Check them out! They seem to be people who aren’t trying to give you nothing more then a fair price for their quality work. I would say almost akin to dealership level service. Will definitely come back.
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September 2023 by Mark K.
charged me around 3000$, issue is not solved, when i tried to ask questions it was my fault and literally said " shut up let me talk" very rude owner and crew!!!!THEY DO NOT KNOW ABOUT GERMAN CARS, be careful!!! way over priced!!!All original scews are missing, used commercial clamps that doesn't even fit there!!!be careful!!!!
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September 2023 by Olivia Lyons
David listened to me and took care of my issues quickly. I have had a lot of issues with my AC this year and even more issues with a different Midas location. David heard my concerns and made sure to make my experience a good one. I am very satisfied with the service.Service: A/C installation & repair