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January 2023 by Shelby D.
Go elsewhere. They have dropped the ball on two separate occasions several weeks apart. Their scheduling dept does not talk to their sales, billing etc, etc, so their office is full of mass confusion. It is very difficult to speak directly to someone in their office, and when you do, they will take zero responsiblity. They attributed an outstanding payment from another company in Tennessee to my account and said that because I hadn't paid it my account was on credit hold and thus they missed my delivery date. Complete nightmare. They will drop the ball if you have a date to meet.
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February 2021 by Caiti Burke
Initial phone call was with someone in Arizona, Robert. He was very helpful with answering my questions and providing me with quotes for multiple sizes of shipping containers. He followed up with a phone call about a week later. Shane called next, from the local location (Austin area), but I ended up being helped by Tiffany. I spoke with her on Friday 1/15/21, and needed a container to put my belongings that movers were bringing on Monday 1/18/21. But it was a holiday, and the office was closed, so she arranged to have an independent hauler drop the container during the first run Tuesday 1/19/21. I called around 11am, as the container had not yet arrived. By the time I talked to Tiffany, she had a new driver loading my container and it arrived by 230pm. They amended the extra charge for an outside hauler for the inconvenience before even speaking to me. (Luckily my movers didn’t show up till Wednesday 1/20/21, so everything worked out). This is a shining example of stellar customer service. I was super stressed, but Tiffany made everything better. Thanks y’all! Can’t recommend this company enough!
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June 2019 by Cissy Carruthers
Shane Alexander is the best sales rep ever! He gets what I need on my jobs and he gets it there quickly. Mobile Mini is the easiest and most reliable company that I work with on a regular basis! I highly recommend Mobile Mini!
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April 2019 by TOMASA HILL
I have used Mobile Mini many times for storage on job sights. Today I had a situation that caused me to need a storage container same day. David at the Austin location was able to get it to our Job-site same day! What a relief. Thanks a lot David!
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April 2019 by Michele Stephens
Mobile Mini has the best customer service around. I have been dealing with Shane for several years now, which makes ordering containers fast and easy.
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April 2019 by steven grymes
I have had nothing but the best service and quality from them. Thank you Shane Alexander for everything.
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April 2019 by Jeff Pence
Tiffany is always a big help. Whether we are working locally or around the country she helps us get pur job sites set up on short notice.
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April 2019 by Jeremy Moore
Shane Alexander has been my Sales rep for years. He goes above and beyond the call of duty for his customers.
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April 2018 by Will SR
Most reliable service you will get. Everyone there knows what they're doing especially Bernadette. The units were always great and clean and driver is always on time.
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February 2018 by Amanda McGill
In my line of work, being able to rely on professional and attentive agents is crucial to the efficiency of the project. With Shane Alexander, we have never been disappointed~when he states expectations, we listen. Since first meeting Shane, I have continued, and will continue, to work with him and call on him for every project I am involved in. I know I can depend on him!
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February 2018 by frank sukup
I have been using this service for close to twenty years. Great prices, and prompt maintenance, although seldom needed. There's many out there, but this one is the best. Highly recommended. Shane Alexander has taken care of my needs in many cities around Texas, from Corpus Christi to Grand Prairie. Never a single problem.
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February 2018 by Dawn Stone
Shane Alexander has always been Johnny on the spot. He's dedication and friendly service has always made my job so much easier when ordering. He always gets all of my needs taken care of in a timely manner. Shane is definitely someone I would recommend to other companies.
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December 2017 by Christina Trammell
I was assured that I would have the mobile mini in the morning. Shane there said that it would leave the round rock yard at least by 8am. I am less than an hour away. It is now after 12:30 pm. And I am still sitting and waiting. I have a ton of stuff getting delivered sometime before 3. And since mobile mini did not hold up to their promise, after I have paid them, if the other gets here I have no where to put everything except in the rain and mud. I choose them due to the promise of getting here first thing in the morning. All I get now is "I understand ". NO YOU BLANKING DO NOT!!!!! When I asked for a boss or the dispatcher. They are conveniently out of the office. I will definitely think again before using them.
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December 2017 by Christina T.
I will definitely use someone else next time. After talking to their rep Shane and being assured that they would leave the round rock yard around 8 am and I am about 1 hour away. It is now 12;30 and I am still here waiting. All I get is "I understand ". NO YOU BLANKING DO NOT. I only when with them as they were more expensive. Due to the early arrival that worked with my schedule.