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7AM - 7PM
2300 Greenhill Dr STE 200, Round Rock
Mortgage Lenders
“Nick and his team were incredibly helpful at every stage of the loan process. They were on task and kept the lending machine moving forward! Nick is my go to loan officer moving forward!!”
“These folks are amazing. I drive about 40 minutes each way because the people are so helpful and pleasant. I've used a lot of different banks over the years. This is by far the best experience I've ever had with a financial institution. I could not recommend more strongly.”
“From the very beginning of our journey to purchase our first investment property, Austin Mortgage Associates, led by James and his incredible team, proved to be nothing short of amazing. Their blend of professionalism, efficiency, and genuine kindness truly set them apart in the world of mortgage services.We were under a significant time crunch, a situation that often brings immense stress and uncertainty. However, the team at Austin Mortgage Associates handled our case with remarkable dexterity and grace. The level of support we received was extraordinary – it felt like they were giving their all to ensure our success.What impressed us the most was the seamless integration and personalization of their services. They didn’t just see us as another client; they treated us with a unique and personal touch that is rare in today’s fast-paced business world. This human approach, coupled with their professional expertise, made all the difference.The result? Our transaction was completed within our tight timeframe, a testament to their efficient system and dedicated team. It’s not just their expertise in mortgage lending that makes them excellent, but also the kindness and human warmth they extend to their clients. This rare combination is what makes Austin Mortgage Associates truly exceptional.I wholeheartedly recommend James and his team at Austin Mortgage Associates to anyone looking to navigate the complexities of property investment. Their stellar service, outstanding commitment, and heartfelt dedication are what every client deserves.Thank you, Austin Mortgage Associates, for turning what could have been a stressful experience into a smooth, successful, and truly pleasant journey.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“Kaitlyn and Monie these ladies are so sweet! They continue to help me with my bank and explain things and show me on the computer with the documents! I will give this a 5 star! They made me feel happy of the situation! I will recommend this bank to my friends!”
8:30AM - 5PM
211 W Main St, Round Rock
Mortgage Lenders
“5 stars is NOT enough for these ladies.. they are spectacular!! I have yet to have an unhappy client and in the real estate world that is rare. Cheryl, Michelle and Kristin, not only give great customer service to my clients, but they are ALWAYS looking out for me and our team here in Austin. From time to time, things start to go off the rails, and they have the magic touch to keep things moving and are never afraid to think outside the box to make things happen. My success depends on having a good partner in a title company and I cannot imagine using anyone else.”
“I went into the branch one afternoon with a problem with my account.Veronica Aguilar greeded me, we sat down and she went to work. She admitted she may not be able to help. She tried so many .different things. When she couldn't figure it out, she went to her manager. He came out, listened and confirmed it was a scenario that their positions can't do. We then went to his office. Veronica didn't give up. Her customer service was incredible.”
“First time at this location. I found the tellers very nice and helpful. It was empty, so we had a little chat about the area, etc. I wouldn't hesitate to use this location again!”
“I got the memo. You don’t have to dress alike for great service at Navy Federal Credit Union. Here you will find an exceptional staff and experts who will greet and treat you with the greatest respect and professionalism. We highly recommend this location for your banking needs.”
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“The Penland Team is truly amazing! Josh is so honest, transparent, and keeps everything super simple and well-organized. The process is very structured and followed carefully. It’s like a step-by-step guide to home buying 101, you’d see on YouTube. He not only tells you what you can afford but also helps you make sure and guide your decisions to help you achieve your financial goals. Let that sink in. A lending team that isn’t just focused on making sure you have enough to be financed for your house, but financed for the big picture. That’s the difference between a lender and a lender for life! His meetings are perfectly timed when you need them and where you need them, and they’re very concise. If you’re a first-time home buyer like me, definitely choose the Penland team!”