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October 2023 by Micah Burns
I had an excellent experience. Cameron was very knowledgeable and helpful through the entire process.
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September 2023 by Linda Jenkins
Omar and the whole team were very cordial, knowledgeable and helpful!Thank you all! Linda
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August 2023 by Cynthia Escobar
Took care of customer with great gratitude.Explaining all details including insurance of the load. Always offer if i had any questions regarding the load.
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March 2023 by Phoenix
Chris was excellent! Called when said she would. Handled the loan like a pro. Kudos to Chris!
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March 2023 by Terry Wagner
Easy to work with
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March 2023 by Stacey Lewis
Mrs Kris was so helpful and kind with not just my first loan approval but second approval as well. She made our loan easy and gave us a great deal. I've been a customer with one main since the early 2000's. Thank you again for great customer service ?
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March 2023 by Daryle Miller
I have had a loan with OneMain for a number of years. Have paid off and have taken other loans over the years.I recently refinanced my existing loan and had issues. Starting with a branch rep that told me he was sending an email with details and that we would close the following day at 4pm. After not hearing from him the next day and not receiving any email, I called. Will told me "I have you down for tomorrow ". Then totally blew me off and disconnected call. I waited the next day for the call so we could close. 4pm came and went with no call. Will decided to call a different number at 1pm and just state "It's OneMain". That was Friday. On Monday I called and spoke with another rep and made clear that if I had to work with Will to finish this loan, to just forget it. Not dealing with an unprofessional individual, can take my business anyplace.We closed, but for pushing your "Freshstart", using same info and same terms, is a joke. You made me jump thru hoops and submit additional documentation above what is necessary. There is no reason you need a copy of my bank statement to rewrite a loan.
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March 2023 by Will Richards
Everyone I dealt with was very friendly and helpful hereI am so Grateful to have a loan to pay off and close four credit card accounts and I have paid down even moreIt made all the difference for me since I was certainly struggling to deal with rising costs for expensesIt seems to be helpful to talk to someone here instead of doing any loan application over the internet
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March 2022 by Anthony Hastings
The new manager is awesome, Nice ppl great service, very helpful and understanding on payments or any life changes, thx OMF!
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March 2022 by FRED P STATON JR
GABBY GABBY GABBY - LIKE WOW!! THOROUGH KNOWLEDGEABLE AND KIND. YOU NEED TO CLONE HER.
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March 2022 by skyler holman
I had went and took a loan out with this branch for how ever much they were able to give me they did good of giving me the amount I needed without a doubt but subsequently they charged me a interest rate of like 13 or 14 which a honorable percentage rate is like 8. Do after that fact of going though this process I had put my car up for collateral, they took it upon themselves to take half of the loan an pay the car off when they could have just given me the money to pay the car off myself cause I was trying to get something else financed at the time. After the fact they kept claiming to send my bank a payoff check for the car I was already financing an kept claiming they sent it which they never did. I kept persisting and kept in contact with my bank personally to see when an if they'd received it and they never did. I waited for at least a few weeks thinking and giving ONE MAIN a chance Issue another check they claimed maybe had gotten lost in the mail or to do the right thing and they just keep telling me lies over the phone. I literally had to process a hot charge on my checking account to finalize the whole loan payment before they even sent a actual check out which was like a Couple of days later or I was gonna be two months behind on my car payment which in turn would get my car taken away from me so that ONE MAIN could turn around and have the car for themselves. I would say overall my experience with this branch was very Disappointing and disatifactual due to the main manager trying to screw me out of a car which seemed like they use as a bargaining chip to loan shark you to pay. The overall team doesn't seem bad just how they conduct themselves it seems a little on the shady side I for one would an do not trust anything they say cause they are not honorable and would go behind your back to make money for their company. I wouldn't recommend going to this branch for a loan.
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March 2022 by Ash
Predatory loan sharks with no human element at all. The absolute worst. Please take your business somewhere else. They do not care about you. They only care about making as much money off of you as they possibly can. They will never refinance your loan at a lower rate/cost, contrary to what they claim. They’re modern day thieves, allowed to rob you legally. It cost me $4.59 per day, in interest, for 4 days waiting on their response and they still didn’t respond, I had to call them.
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March 2022 by gary horne
Kris was so helpful and kind. She made our loan easy and gave us a great deal. I've been with one main since 2018. Very good people ?
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March 2021 by Dante Scarano
$8.100 shark loan, 60 months give back $15.300
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March 2021 by Radha Krishnan
Very disappointing experience. Since we maintain a good record with an existing loan, they offered a pre-qualified loan. After collecting so many documents, phone calls and also going in person upon request, now they say they decided to let it down for now. If a new applicant it make sense, however I'm an existing customer, all details are with them already and they offered loan, we didn't request for it.When I was asking about it over the phone, the manager was like I'm getting other call and hung on me. Seriously! very bad. Please avoid this place.
