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March 2024 by Izzy Berry
Catherine and Q both went way above and beyond to help out my School District when we were visiting for a school Conference. We will for sure recommend them to other schools visiting for the conference as well!
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December 2023 by G Harris
Horrible experience. They decided to use third party delivery service. Order was 40 minutes late and was cold and hard. Tried to call store but they kept hanging up without saying hello. Experience was so bad that it was almost laughable.
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September 2023 by A Marc
Had the "new York style pizza".Commercial says it's foldable with extra pepperoni.Pizza was hard, completely unfoldable, few pepperoni pieces, and cold.
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July 2023 by Maria Rosatto
I have had this pizza hut deliver several times before. Now they say i have to call the pflugerville store for delivery. I have a Round rockAddress, not pflugerville and it appears they dont care for your business. This store is not any fuuther than the pflugerville one
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July 2023 by Ahmed Abdel Jabar
Always send the wrong size I make pizza large and then send me the medium sizes and To Late. Delivery
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June 2023 by jercon85
I had a great experience at the Round Rock Pizza Hut. The order was quickly made, fresh tasting and the staff was friendly. This is rare in these post-covid days. Your hard work was greatly appreciated. I highly recommend this pizza hut!
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June 2023 by Michelle H.
Order is always correct, hot and in perfect condition when it reaches my door! Our go to pizza delivery always!
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June 2023 by Carmen Castaneda
Delivery driver claimed to deliver my food and ring my doorbell four times. No one rang my doorbell once. I even have security cameras that show no one ever arrived. I called the manager and she claims the driver delivered my food to the right address. I'm sorry, but unless she dropped it off herself, how would she know. She said they could remake it and send it out or refund my money. Why would I agree to another order being delivered to the wrong location? She was rude and unapologetic.
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June 2023 by Jim Luxton
Customer service is lacking. I ordered 1 cheese pizza and they were unable to deliver that. 1 pizza. Then called me 30 minutes after it was late and blamed doordash. You subcontracted the labor, not me. Yes they remade the order and was going to get another driver but this was another 45 minute wait. Employee got made that we wanted to take our business elsewhere. I understand things go wrong but the way the situation was concluded was by trying to get corrected by the employee and no food. You failed your job today.
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May 2023 by Brenda Gutierrez
I work right behind pizza hut and my office orders quite frequently from them, and we have never been disappointed. Pizza is always hot and fresh and we don't have to wait at all when it comes to getting our orders. Ordering online with a pick up time as never been a problem!
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April 2023 by Erica Mejia
If I could give this 0 stars I would.We had order food last night when we got our food from door dash only had one of our pizza and it was cold. He explain they only gave him this he apologized.We called the store they explain we get refund or it take another hour get our food because they would remake it send it out we got our food but my whole household end up getting food poisoning we been up all night ?Drs told us it was food poisoningSo honestly whoever work night shift made our food either tampering with our food or they are not being sanitary here.
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April 2023 by Felicia L.
Horrible location! How is it you cannot communicate issues?! The app says one thing and they state another. Then when you ask how much longer it's a shrug and zero cares! Do better! I would not recommend this location period!
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April 2023 by Willie Camina
We needed to order an extra large pizza; we wanted one with several toppings. The employees told us they could not do that, even though I told them we'd pay for them. The flavor was good but the pizza was skimpy.
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April 2023 by Melissa Davis
Our favorite pizza place of many years. Always fresh, hot and delicious. Staff is awesome!
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April 2023 by Jakevia Adair
There's a Female "manager" on the night shift that argued with me and accused me of lying about receiving items that I discovered missing when I arrived home. She went as far as saying she witnessed a driver take the items. I picked up my order in person. I doubt I'll visit this A.W. Grimes location ever again. I will take this up to the general manager. ??
