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July 2025 by Zahir Walji
Our son is three years and three month's. He was at a (supposedly) polished Montessori prior to us having him attend Primrose. At my son's previous place of education, he felt uneasy and was upset when he came home. At Primrose, things changed, and for the better - much better. The staff at Primrose took him under their wings and he is so much happier, more confident and is now regular in his potty training (and with verbal notification by him). Bottom line, it's the best thing we have done for our son. Thank you, Primrose Forest Creek!
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July 2025 by Sue Bui
I had my son enrolled at Primrose from 15 months to 34 months old. We were happy with the daycare during his time in the first and second classrooms with Ms. Alicia and Ms. Reagan. These two teachers truly cared about the kids in their classes. The front desk staff were always welcoming and greeted everyone with a smile. My son was happy every time I dropped him off in those classrooms.
However, things changed when he moved to the Early Preschool/Pathway classroom. The staff turnover in that room was extremely high—both for teachers and administrative staff. Within a short period, we saw new teachers come and go every 1–2 weeks. My son cried every day at drop-off. I could tell the teachers didn’t seem happy to be there. My son clearly didn’t connect with them, especially after his favorite teacher, Ms. Keisha, moved to another room. With the constant turnover, he never had the chance to bond with anyone—or maybe no one had the time to bond with him. Some of the floater teachers also didn’t seem approachable or friendly.
On top of that, the room constantly smelled like a restroom because the bathroom door was never closed, which I found very unpleasant.
We’ve since moved our son to another daycare. After touring several other centers, I realized Primrose has more days off than most, including several that aren’t even official holidays. Despite the frequent closures, they still charge higher tuition rates compared to other centers—and the rates increase every year. We had to pay for those extra days off anyway. When we once asked why they were closed for two additional days on top of the regular holidays, the response was, “We could have taken the whole week off, but we only do three days that week.” That forced me to take time off work to care for my son, all while still paying for days the school was closed—without any clear justification.
Additionally, there were multiple times when my son came home with scratches or bruises, and no one could tell me what had happened. I usually followed up the next day, but no one seemed to know. After dealing with this repeatedly, I decided it was best to move my son elsewhere.
In conclusion, it makes a big difference when teachers are genuinely happy to be there—it creates a much better environment for the kids. I believe Primrose has some serious issues with management that need to be addressed in order to reduce the high turnover rate. I’m not sure whether employees are quitting or being let go, but something clearly isn’t working.
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June 2025 by Salima Walji
We’ve had a fantastic experience with [Primrose- Forest Creek! From day one, the staff has been warm, welcoming, and professional. They made the transition incredibly smooth for both us and our child.
We love Ms. Ashley, Ms. Yesee and Ms.Cindy! They are attentive, patient, and clearly passionate about working with kids. They provide regular updates, photos, and feedback, which gives us peace of mind throughout the day. Our child has not only felt safe and loved, but has also learned so much — from basic skills to social interaction.
Highly Recommend!
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May 2025 by Chau Doan
My son is 3.5 years old and has been attending the Preschool 2 class at Primrose Forest Creek for three months. I’m also a teacher at Primrose Forest Creek. Before this, my son attended a different school, but after working here, I realized how amazing this school truly is.
I really love the Balanced Learning approach. My son has learned so much from both his teachers and his friends. I also appreciate how the school keeps parents updated with lessons and activities, so we always know how our children are doing.
One of my son’s favorite things about school is the meals—they’re not only delicious but also healthy, which is so important for young kids.
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May 2025 by Helen Mendez
Sad that you’d rather children be hurt at the hands of their educators and lack empathy for people concerned. How do you sleep at night knowing you can fire innocent hardworking people and keep teachers putting children through trauma. Do better.
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April 2025 by Danielle Rodriguez
We can’t say enough positive things about Primrose Forest Creek. The cleanliness, safety, incredible teachers, staff, administrators that go above and beyond, the tailored curriculum, special events for families, this place has it all. Our daughter has been enrolled at Primrose Forest Creek since she was 8 weeks old. She is now four years old. We live in Taylor and make the drive every day to bring her to this daycare. She is extremely intelligent, confident and is thriving thanks to the amazing support and education primrose has provided throughout the years. We are truly grateful!
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April 2025 by Riya Sundararajan
Our daughter is two and has been through 3 daycare centers already since we have had to move for our jobs. We have noticed a significant change in her personality after she started going to Primrose. She started going to her class willingly from the third day onwards! We all love the positivity at this place and the teachers’ energy and enthusiasm makes it a pleasant experience for the kids and parents. We can tell that our daughter loves this place because she keeps taking to us about her teachers and friends, after she gets home 😊. They have an impressive curriculum, provide healthy meals and the detailed updates through the Procare app makes it easier for parents to keep track of their child’s learning and activities throughout the day. Not to mention that their potty training helped get our daughter off of daytime diapers quickly! The monthly Parents Night out is definitely a nice bonus and their Cookie Fridays are a family favorite 😀
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April 2025 by DePaul Marshall
Our experience with Primrose has been great. My child transferred from another Primrose location and the transition was seamless. The staff is so nice and we love her teachers. This has been a great fit for my daughter.
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May 2024 by Bianca Chavez
As my children's time at Primrose comes to an end due to them entering Kindergarten, we are sure going to miss this school! My girls have learned a lot and I feel are very prepared for Kindergarten now. All the staff are very sweet. When issues did arise, they were very fast in solving the problem. Thank you Primrose for everything! I 100% recommend this school.
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May 2024 by Denisse & Devin Perales
Our daughter didn’t start daycare until she was a year old. As first time parents that was scary to think that someone else is going to be watching our daughter all day everyday. However from the moment we walked into primrose it just felt right. Super clean, ever single person was extremely friendly and kind. We have now been there for 5 months and my daughter is absolutely in love with it. We are so thankful for everything primrose does not only for my daughter but for us as parents too. We are truly grateful to be apart of such a wonderful daycare and wouldn’t change it for anything.
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May 2024 by Kaylee M
Love love love this school!! We just switched here after recently from another RR daycare because the curriculum is outstanding. Every single staff member has been so eager to help my baby situated. There are ZERO issues with safety, in fact, compared to our previous reputable daycare, primrose is very quick to communicate every single little thing - even the smallest scratch is documented and parents are notified right away. The other kids are extremely well behaved and have learned to share. The teacher to child ratio is much better what we are used to- meaning several teachers for a small group- and they not only can keep an eye out but spend time bonding with every single child. This also means diaper changes and meals are super timely and kids are always engaged.He is 1 year and the age groups are divided perfectly so he is with others close in his age only. I have never seen a school so on top of it- they send live updates and photos ALL day, have wonderful communication, and you can tell are really genuine. They care for the children like their own. I always trust he is in good hands and they are so patient. Plus, his development and milestones are noticeably improving after only a few weeks. If you can get a spot here... take it!! You will be so glad you did.
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April 2024 by Alexis Searleman
- [ ] My daughter and I both started with primrose in August of last year. I can honestly say I have never had a negative experience with them. My daughter runs into school everyday excited to be greeted my Mrs. Taylor, Miss Cecily and Miss Gabi. She knows she gets her good morning hugs from them no matter what she catches them in the middle of. She also loves to run down the hallway to see Miss Lily her teacher where she is also greeted with hugs and love all day. Since my daughter was 6 weeks old she has been in preschool and not once has she ever not cried when dropping her off until we came to primrose. She knows she’s loved. As for me as a teacher I have loved every minute of working for this wonderful company. I love all of my kiddos and treat them as my own when they are at school. The management team was very inviting to me when k started and taught me everything I needed to know as an employee of primrose. Miss Gabi taught me everything when it came to learning the curriculum and how to plan and properly implement it. Miss Taylor and Miss Cecily have always had the patience for my millions of questions I always had. Overall whether you are an employee or parent primrose is an amazing place to work and for your child to learn.
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April 2024 by Kiesha Berry
I’ve been with Primrose for a few months now and I can say without a doubt that the staff here is wonderful! Everyone here is so caring and quick to help will needed. The ladies at the front office ( Taylor, Cecily, and Gabi) are just amazing people overall and so easy to talk to, it’s really like being apart of a family here and I love it! #primroseproud
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March 2024 by Alana Sasaki
I enrolled my son for the first time into daycare/early preschool a month ago. Within the first 30 days he was bitten three times, once not noticed, I just saw it when he got home. Second time the teachers saw it, and called me assuring me it will not happen again. Third time on the face and more severe of a bite same child bit my son. They refused to move this child to another classroom or out of the school. They cited they must follow their bite policy. Which I was never privy too. The director Taylor Matthis spoke very condescendingly to me and the Cecily school manager had no clue what to say or how to help. It was a complete disaster from start to finish with how they handled this situation. I cannot send my son to a school where they will allow other children to bite him and terrify him, and do nothing but speak to the other child's parents. Which has done nothing. I hold the school fully accountable as my son was in their care. Upon orientation they said they take biting seriously and quickly move those kids out, but in reality they do not take it seriously or move those kids out. As a Mom and Physician I highly DO NOT recommend this preschool. Beware.
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March 2024 by Russell Davis
My daughter has been learning so much ever since she started at Primrose. It surprises me every day to what she comes home talking about! Everyone is so caring and nice and I appreciate the open communication. You can really tell that all of the teachers and the entire management team love what they do!
