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October 2023 by Mike Green
Great service and they'll always try to accommodate timeliness for return.
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November 2022 by Suzy Roberts
5% cash back keeps me returning to Reid's.
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October 2022 by Terry Asberry
Dry cleaners are too expensive!
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January 2022 by Troy H.
I always appreciate the fast and efficient work they do here. They have done well to get stained collars cleaned and cuffs that were dirty on good shirts. I use them about once a month for my needs.
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October 2021 by Rebekah S.
Picked up a silk blouse today that had ruined buttons. I asked if this was normal and she said yes. She informed me I could pay for them be fixed by their in-house seamstress. And that then the next time I send this piece in they would put protective sheets over my buttons. Let me get this straight, you want me to pay to get the buttons fixed that you ruined? AND next time you'll cover them properly to prevent damage? This was like next level idiotic. Hard pass. Not to mention the girl on staff was mouthy and wouldn't listen for a second. Needless to say, I'm not returning.
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June 2020 by Ashley Hultmark
Only place I could find that got my boyfriends pants starched and ready the next day, all the cleaners in hutto, tx told me Monday, 8 dropped them off on a Friday and were ready by Saturday they are really fast and convient! Thank y'all for the service!
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January 2020 by Casey B.
I had to come back four times bEcause the never got the order right. Upon the 5th visit they had t patched everything. Also it's located next to a subway so that subway smell comes through the wall and sticks to your clothes.
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October 2019 by Karen J.
Never been back. Never will recommend. There was absolutely NO WAY the label was followed. Reid's was at one time a good place. If you have any item for which you care, try another cleaners. Draperies were not our only issue. Broken buttons, staff eating whilst working.....never a choice for us any longer.
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September 2019 by Penny P.
Four words: Go to Zips instead. I go in with two of my uniforms on a Saturday, early afternoon. Ask the lady to have them military pressed, cleaned, and starched. She tells me that "Reids does not starch this material, it would be ruined" (untruth). A gentleman who I assume to be the manager, follows up with "you'll need to sign a waiver if you want us to starch". So I'm thinking alright, it's fine. I ask for a military discount, they don't have one. That's okay. Then the young lady tell me, "They will be ready after 5pm on Tuesday. Need them sooner?". I said, "Yes, I need them on Monday". She says, "Okay, Monday after 5pm, they wi be ready". Today, Monday, I come to Reids and the uniforms are not ready, I need them today for tomorrow. The lady, same lady, apologized and admitted she messed up, called the main store and told them I need to pick up the uniforms. I had to go 15 minutes to downtown Round Rock to pick up my unready uniforms, have to press them myself at home. Joe (a Marine) was very empathetic to the situation, and asked me to come back again. Unless I'm offered some sort of promotion or coupon, I won't be giving this business my money or time. Zips will clean, press, and starch my uniforms in same day. Reids needs to step the game up. Thanx