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February 2024 by Daryl McCloskey
Friendly helpful salespeople who gave me some helpful advice. The store was well stocked and had lots of innovative tools to choose from. I was shopping for a particular item and found it and quite a few other things as well.
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February 2024 by Jeep Oldie (89YJ)
Great store with very friendly and helpful staff! I'm getting back into woodworking after several decades, and they are helping me catch up on everything. I highly recommend this store!
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January 2024 by Steve Davis
We had a great time in the classes. Both were very informative. Thor did a great job instructing the class on epoxy and charcuterie board. I look forward to taking more classes in the future. Only suggestion is to have rubber mats to stand on to relieve back and leg stress.
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January 2024 by Verdant
Have never been but I love the selection. Needed some wooden finials.
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January 2024 by Taxodium distichum
Always a clean and orderly store. Very helpful staff!
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December 2023 by Michael Mayer
Every experience I've had here has been top notch. Their customer service is fantastic, everyone is super friendly and I've never gotten any of the "grouchy old woodworker" nonsense that you sometimes run in to. I had to return an expensive table saw that wasn't right and they handled all of it beautifully. ( I ended up buying another table saw here to replace it ) Can't recommend this store and its employees enough.
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December 2023 by John S
My first Rockler store, probably shouldn't have gone there, spent way to much. It's a great store will definitely go back whenever I'm in Austin.
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December 2023 by Rick Sparks
Very helpful staff and great selections. Definitely recommend this place for woodworkers
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September 2023 by Garrett Lane
They have “summer” hours that differ from what their door says… really frustrating to walk in at 6:08, seeing the door say they are open until 7 and get asked if I know what I want because they closed already… please fix your listed hours on your door.
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August 2023 by Jim M.
This is a great specialty wood/store. I found quality high end lumber and tools. The only problem is it is far away from my home base. Oh well more reason to travel to Charlotte NC.
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August 2023 by James C
Just spoke with Zane at this location. He talked me out of a purchase that would have been inappropriate for my use-case and spent a good amount of time suggesting possible workarounds. Super knowledgeable and zero cheese-ball sales tactics. I'll come back when I need the big purchases just to know I'm getting sound advice. Well done.
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August 2023 by Tony T.
I love this place! Zane gave me his time , experience, and even a demonstration. I appreciate the time and effort spent on my questions.
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April 2023 by Brian blanchard
Just lost a customer. If you're going to offer a military discount, having broad exclusions completely turns it from a thoughtful gesture to a simple profit making "marketing" ploy. I drove 40 mins to pick up a tool, only to find out the military discount doesn't apply to power tools. I could've saved my self the trip and had it delivered from online for the same price. I left out of frustration and immediately ordered it from Amazon. If you're a newby to woodworking and need advice when buying, Rockler is great...but if you know what you want, just buy it online.
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April 2023 by Phillip Fields
This is a wood workers' dream so many tools that help with different projects. The staff were all super friendly and knowledgeable.
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April 2023 by Maurice Barnett
Very friendly and knowledgeable staff. The store has really good options for getting your woodworking projects completed.
