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May 2023 by Ki
Went in needing a hydrating shampoo and Shae recommended me the design essentials honey crème shampoo ! When I tell you this was the best shampoo I’ve ever tried ! Made my locs really really soft ! I liked the fact that I didn’t need a lot of product to get the suds going ! The ladies that work here know a thing or two about natural hair for sure! If you’re in round rock be sure to stop by !!!
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May 2023 by K S
The employees are incredibly friendly and helpful. I was greeted as soon as I entered. However my only issue is the pricing. I've been to many beauty supply stores. I could get the same item, same brand, from another store for about 40% cheaper.
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May 2023 by Google user
The employees are incredibly friendly and helpful. I was greeted as soon as I entered. However my only issue is the pricing. I've been to many beauty supply stores. I could get the same item, same brand, from another store for about 40% cheaper.
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May 2023 by Patrice
Shay was very helpful and so patient to help me find the right hair I needed for my braids. She made sure I was able to find the color I wanted and never made me feel like a bother. She provided recommendations that were helpful. The prices were very reasonable. I’ll always shop at Round Rock Beauty Supply!
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March 2023 by Blessed 2018
Love this store I brought my wigs from here always have great customer service. Michell is really great she is who help me when I first came made me feel so comfortable and boost me up definitely glad I found this store.
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February 2023 by Shadon Calip
I visited this location for a specific brand of hair that they did not have in stock. Lydia got on the phone and called the other store to ensure they had the brand, color and quantity i needed for my style! The customer service was outstanding! I mean...at a hair store! I couldnt believe it. Kiara from the other store was also very nice! Thank you all!
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January 2023 by Kassandra O.
Paid 100$ for a wig that did not fit. They didn't allow me to try it on. If I can give a zero I would. Never worn the wig and simply couldn't return it.
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January 2023 by Allison A.
The staff here are so inclusive and welcoming, and their perfume section is unbeatable. I believe they have a custom vender for perfume oils that last FOREVER on the skin and I feel like there's new scents every time I go. They're a steal too. I'm obsessed and pick up new scents all the time for myself or friends and family as gifts!! I also love their makeup section, they have affordable stuff I can't find anywhere else. I don't use their hair related products as I'm not their target audience lol but it looks like an extensive variety they offer, it takes up most of the store. They also offer rewards. They're a small business so I'd rather shop here than Sally's any day if I can!
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October 2022 by Lo
The lady at the front consistently has made me uncomfortable with questions on different occasions. I understand as a sales rep you must probe to get consumers to buy more for the business but there is definitely a way to go about it. There is a lack of friendliness and just being more personable. It’s never hindered me from coming back just to get the items I need so I continued to support, It really never mattered that much until today when two ladies at the front were forcing my hand to buy something I really didn’t want. I just walked out, please learn to be more personable and let people buy in peace.
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October 2022 by Amanda Adams
Visited this store for the first time two months ago. Being new to the area, I was pleased with the store. The young lady that worked there was very helpful and got me the items I came in for. Definitely will be coming again for my hair product needs
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October 2022 by Lynn Brown
New to Austin. Looking for a good beauty supply store. THIS IS NOT IT!!! The location off of I35 the staff was pretty friendly. The two times I made a visit to the Palm Valley location the staff was ghetto. The owner was present yesterday and was just as ghetto. Now I know why the staff is very dismissive and act as though there doing you a favor.Needless to say. I’mOne lost customer. No I may not shut down your business. But bad service and arrogance eventually will.Instead of apologizing about the bad service this establishment had the nerve to call me back an hour after I shared my experience (respectfully) and said don’t come back. SMH. Our people must do better. One monkey has never stopped a show. ?
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October 2022 by Brannon
I spend too much money here! The staff is always freidnly and most importantly knowledgeable about the various products on the shelves. As a male growing their hair out for the first time there has been a steep learning curve to keeping moisturized and looking healthy but they have helped to lessen that slope.
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July 2022 by Rochelle Jones
It's nice to have a good hair store in Round Rock that stays stocked n carrys clip on earrings. LOVE IT❤️❤️❤️
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June 2022 by Tanae M.
A year + later and this is my go to place to get all my hair needs :) A big shout out to all the wonderful ladies that always help me and are just so fabulous! I'm sorry if I don't know them all but Tami, Lydia, and Michelle are the ones I talk with the most. Every time I come here, they are always so helpful and so sweet. They helped me with dying my first wig! This store has everything you need to create your own wig. They also makeup, accessories, and contact lenses! Any natural lenses or even Halloween ones. Their wig selection is really amazing :D
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