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March 2024 by Taylor M.
I just moved to the area and finding a new beauty supply was the first thing in my mind. I found this shop and I haven't had to find another! This beauty supply has everything you need. The customer service has been 10/10 every time I go. Recently I had purchased some hair and wasn't feeling confident that there would be enough hair to fulfill my style, I reached out to the shop via Facebook. Seeing as I needed this style for an event the next day, I was stressed. The store owner not only gave me call minutes later, offered me solutions. I tried the style anyway and it ended up working out! It was so nice to feel seen, heard,understood.
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November 2023 by Sylvia W.
don't waste your time getting a wig from here. I spent $200 on a wig they refused me to try on now it doesn't fit and they do not have any exchange/return policy. They mentioned they do not allow people to try on wigs due to COVID-19..mmhh we are in 2023 walking around with no masks. $200 in trash.
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October 2023 by Martha Bannerman
The managers at this store were the best. I love this store. Thank guys so much for your help.
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October 2023 by D. Ramirez
I recently visited Round Rock Beauty, and I must say, it left a positive impression on me. The staff there was exceptionally helpful; they not only assisted me in finding the products I needed but also offered valuable advice and recommendations.What truly stood out for me was the reasonable pricing. I didn't feel like I was breaking the bank while shopping for haircare essentials. It's always a relief to find a store that offers quality products at affordable prices.I left the store satisfied with my purchases and with the assurance that I would return. If you're in Round Rock and in need of haircare products, I highly recommend stopping by this store. Their friendly staff and reasonable prices make it a worthwhile visit
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October 2023 by Taj Lovely
From my experience, their products are overpriced and their customer service is extremely poor. They have a reward system if you earn 500 points you get a 5.00 off coupon. Each point is one dollar. In this economy what can 5.00 even buy especially in an overpriced store such as this one. My advice to those needing hair supplies would be to buy online.
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September 2023 by Josephine A.
These mfs are thieves!!!!!! All I wanted to buy was a beader and then I'm told "you have to buy a minimum of $5 to use a card" which is illegal but alright. Over priced and out dated. You're better off going to wigs & beauty in pluggerville where they actually have cheaper things for better to "round up to $5" We're in a card day and age theives!!!!!
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August 2023 by Rory Holmes
It’s so nice to see people that look like me in Round Rock in a beauty supply store!!! I will never step foot in another store!! Natalie has a the absolute best. She is very friendly, helpful and knowledgeable of all of the products in the store. Not to mention she has the best smile ever!!!!
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August 2023 by Willow H.
I came in looking for a wig and the staff was so patient, friendly, and helpful! They really listened to me and were able to show me multiple options. Good prices and lots of products packed into the small space. The only downside is you can't try on any wigs in store, which I've been able to do in other beauty shops.
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July 2023 by Nonny Matson
The customer service girl Michelle is knowledgeable, helpful, and doing her best.The male customer service was super rude.Was purchasing wig for my mom, who has parkinson dementia, and tends to change her mind.After the purchase, I ask the lady if I can return items if my mom change her mind, she said all sells are final.I told her to change the wig to a different color that I won't mind wearing, that was when the experience started going down hill. The lady wanted me to take wig in display, the guy told me to stop running my hands through the hair, not to touch the hair, etc, etc, etc.Whats the point of going to a store and paying $164 for a wig that you can purchase online for way less, if you can't test, feel or return item?
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July 2023 by Tonica F.
I am new to Tx from California. I went to the beauty shop to buy hair that I was doing Senegalese twist with. They ladies and gentlemen were very cordial and patient as I had a lot lot lot of questions. By the time my mom and I left the store we had the hair and everything we needed for her and as a bonus I got an excellent consultation for what makeup to buy so that I can look fresh and not melted in this Texas heat. Lol
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March 2023 by RollingWithTheHills113
WONDERFUL! Why they stand out?:✅Inviting✅friendly✅helpful✅excellent selectionThe second we walked into the door we felt welcomed(not always the case with our family) and the store had a friendly vibe. They also ran through a mental checklist with me to make sure I had everything I needed before we left.Thank you for an awesome shopping experience.
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March 2023 by Chanel Starks
I moved to Round Rock 2 years ago. I had no idea that this place was right down the street from me this whole time! Upon entering the store I was greeted by Dejah with a cheerful, friendly welcome! Kierra helped my mother and I pick out the hair that I need from the vast selection available. Dejah recommended a couple of different products that i asked about. Both ladies were very knowledgeable.I found everything I needed and more with the help of Kierra and Dejah. I already love this place!
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February 2023 by Shadon Calip
Kiara was so sweet today! She patiently explained how much hair i needed for braids. She even explained some other products to me! She was very knowledgeable! Kiara is customer service! She deserves to be recognized!!!! Top-tier service Thank you!
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January 2023 by Dominique P
I came in yesterday looking for a half wig. The staff were very helpful and I loved the team work they put in together to make sure my needs were accommodated. I didn’t get exactly what I wanted but they found the next best thing and I am super happy my purchase. I will be returning, thank you for your help ladies.
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December 2022 by Neesha White
Place is trash. They advertise a certain price then tell you they forgot to mark it up. Owner walk around laughing. Not professional at all.
