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December 2023 by Sarah M.
Car stuff always stresses me out personally. I had to get my tires balanced and aligned at discount tires but my car was making an odd noise. I called discount tires after some googling and realized it could be something with the tires. They told me to get that checked before the tires get balanced and aligned. They recommended rush automotive to get my car checked. I called them the same day and was able to get my car in the same day! I worked with Jon Lee and he was super helpful! I appreciate not being talked down to and he gave me some advice about my tires. I ended up getting my tires aligned there because it was more affordable (I think I paid $60ish vs $80 at discount tires). Highly recommend this place!
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November 2023 by Natali Pirogova
This place is truly amazing; I've been with them for over 2 years now. The folks there are always friendly and ready to guide you on what you need. Their efficiency and quality of work are remarkable. Not to mention, their pricing is very reasonable.It's been an incredible journey having this establishment as a go-to. The consistent friendliness and helpfulness of the staff have made every visit a delightful experience. Their knowledge and readiness to assist make navigating any service or product a breeze.The speed and precision with which they handle tasks never cease to amaze. It's a rare gem to find such prompt and high-quality service combined with such affordable rates.For more than two years, they have consistently maintained their standards and haven't failed to impress. Their dedication to both service and customer satisfaction is admirable. Their ability to blend both speed and top-notch quality while keeping prices reasonable is a testament to their commitment to excellence.I highly recommend this place for their professionalism, amiable service, and the overall exceptional quality they maintain, making every visit a pleasant and efficient experience.
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November 2023 by Tillie McMonagle
Experienced, helpful staff, friendly and respectful. They give clear explanations of the issues with the vehicle and discuss options. Easy to schedule appointments on line or by phone.
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October 2023 by Dima T
Great service, pleasant atmosphere. In and out in under 30 minutes for a wheel alignment on a last minute notice. Car tracks straight, steering wheel perfectly centered - it doesn't get any better than this.
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October 2023 by Chess P.
RUSH did an alignment of my MB CLA250 yesterday. On comparing that report with an older alignment report for the same vehicle (also done by RUSH 2 years back), I noticed that these 2 alignments had used 2 very different target specs which was strange. When I brought it up with them, they did not own up the mistake. Neither they had a convincing explanation for the very different targets for the same vehicle. They shifted the blame first to Mercedes Benz, saying MB has revised the spec. Later they said the target numbers were as given by Hunter (the alignment machine they use).The other issue was that I had told them I was doing the alignment of the vehicle due to uneven wear on one tire. The did not tell me that CLA250 does not have a provision to change the camber, so the realignment can not really fix the problem effectively. This they tell after the work was done and I paid them.I have had few alignment jobs done by RUSH in the past, but with this experience I lost confidence in their work and will not go there again.
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September 2023 by Alixandra Prejean
I've been going here since moving to Round Rock in 2016. They've always done a great job. They're friendly, sincere, and right to the point in what work needs to be done and what you can hold off on. Highly recommend them. The few times I went somewhere else, I was disappointed.
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September 2023 by Kat Scul
I went to 3 other places before landing at Rush Automotive and man I wish I had gone here first! Our 7yo was messing with what he thought was the child lock on our driver's door and ended up messing up our ability to lock the door. First place wouldn't even look at it because they're "booking out through December", 2nd place only had 2 techs on staff today and couldn't take 5 min to see if it's a quick fix, 3rd place said they would have to take off the door panel and likely replace a part that would cost over $400 and over $200 for the labor, costing a total of over $700 after tax and I wouldn't be able to get on the schedule for 3 weeks.At the recommendation of a friend, I took it to Rush and they said it would be a few hours but could give me a ride home and come back to pick me up to bring me back and it ended up being a quick fix like we thought it would be! Rush will have our business forever because of this! Thank you so much for helping to turn a very frustrating day into a wonderful day!
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September 2023 by Katrina S.
I went to 3 other places before landing at Rush Automotive and man I wish I had gone here first! Our 7yo was messing with what he thought was the child lock on our driver's door and ended up messing up our ability to lock the door. First place wouldn't even look at it because they're "booking out through December", 2nd place only had 2 techs on staff today and couldn't take 5 min to see if it's a quick fix, 3rd place said they would have to take off the door panel and likely replace a part that would cost over $400 and over $200 for the labor, costing a total of over $700 after tax and I wouldn't be able to get on the schedule for 3 weeks. At the recommendation of a friend, I took it to Rush and they said it would be a few hours but could give me a ride home and come back to pick me up to bring me back and it ended up being a quick fix like we thought it would be! Rush will have our business forever because of this! Thank you so much for helping to turn a very frustrating day into a wonderful day!
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August 2023 by Steve W.
This auto repair shop is located on County Road 172 at the McNeil intersection and is located in front of several other businesses. Inside, they have a comfy waiting room, coffee station,2 bathrooms and free wifi. I brought my car here for a quick fix. The guys at discount tire broke one of my Lugnuts off and sent me here to get it fixed. One thing to keep in mind, is that you do need an appointment, so don't just show up. I inquired as to what other work that they do here and it's easier to say what they don't do than what they do do. They do not do state inspections, tires or bodywork. When it comes to those expensive import cars like Mercedez and BMWs which require expensive diagnostic software, they will usually turn that work down. Otherwise they can do almost anything that needs fixing. Definitely a good option to dealer pricing.
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August 2023 by Shon Hyneman
I needed a wheel alignment for my car and Rush Automotive was sent as a reference. Rush Automotive didn’t disappoint. Not only did I get a wheel alignment but an oil change too. Their pricing is reasonable and I didn’t have to break the bank. The staff is friendly and informative, and the ambiance is relaxing. If I’m in the area and my car needs serviced, I’ll go to Rush
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August 2023 by Azure Arenson
Continuously honest and fair quotes. As a single woman who doesn't know too much about automobiles, I have never felt like me and my wallet are being taken advantage of (a crucial point for me when it comes to automobiles). They always take the time to thoroughly explain the situation, give me all my options, and answer ALL my questions.And look… they even work on RVs!!
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August 2023 by Christy Watson
Great auto shop. Their prices are decent and they’ve been very honest and straightforward with me. They’ve worked on 2 of my vehicles and I have no complaints. Highly recommend.
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August 2023 by Leslie G.
Slammed on my brakes to avoid a collision, immediately after,my front suspension was making noise. Brought it in to Rush because I live close. I would have left it and went home, made an appointment, whatever was needed, I Jude wanted to find out what was going on. I was told it sounded like I flat spotted my tires. Didn't look didn't offer nothing, even after I explained that was not the problem. I am not an idiot and grew up around cars and people working on them. They insisted that was the issue and to take it to a tire place. Didn't enjoy the condescending attitude so I left. Went down the road to Austin Automotive who took the time and looked at my car. Apparently my fast stop pushed everything forward and basically crushed bushings and a few other issues. Definitely would never use Rush
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July 2023 by Camille P
my favorite repair/auto shop i’ve been to so far!! they are honest and genuine people and don’t make you feel like it’s the absolute end of the world when something needs to be done to your car. Juan is my favorite, I recommend him, but everyone here is great and timely!!
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July 2023 by Ross Jones
These guys at Rush are great. Blew the head gasket on my car, and though a replacement engine was not something worth replacing. they were upfront and professional all round. They were courteous, prompt and understanding. Good dudes.
