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March 2024 by Caleb Brady
i purchased a tennis bracelet from a different location but came to this location to send my bracelet off for a repair and 2 months later i found out that my bracelet was lost and that the employee had all of my contact information incorrect so there was no communication, when i got ahold of this store they told me my bracelet couldn’t be fixed after 4 months of no contact from anyone. they’re now sending me back my bracelet and told me i had to wait another 4 months to get it back. i spent way too much money on this bracelet for this inconvenience. i should have been informed but they failed to give me any information on anything.it’s been a while since i posted this review, the Swarovski employee stole my tennis bracelet that i brought in for a repair. i will be involving the law to get this issue resolved. NEVER SHOP AT THIS LOCATION!!!
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February 2024 by Cung Tran
Outstanding service...entire staff extremely helpful!
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February 2024 by abhi shvey
ZERO Stars.Disappointing Experience - Misleading Return PolicyI had a terrible experience at your store. I bought jewelry during the holidays with the understanding that I could return it for a full refund within 30 days, as clearly stated in the store display. However, when I tried to return the item due to it not being liked, I was informed of an updated policy. The staff, particularly the individual handling my case, was rude and unhelpful, insisting that they would speak to the manager, Jay.Despite my attempt to adhere to the store's displayed policy, I was not honored, and I was asked to return later when the manager was available. This experience has led me to decide never to shop at your store again. It is disheartening to encounter such a lack of professionalism and customer service.
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November 2023 by Jeremie T.
Love this place. Where I go for most of my shopping and fashion needs. Location is great.
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August 2023 by Amal W.
It is way too hot for them not to have any kind or form of air conditioning outside for people I passed out. This will be the last place I ever go
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August 2023 by E N.
Your usual outlet mall no high end stores though. Parking was easy to find. A bunch of good restaurants around. The lemonade stand was super tasty. Nike store line was long but moved quick
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July 2023 by Sean D.
While Round Rock Outlets may still serve as a convenient shopping destination due to its location, it falls short when compared to more modern and well-curated outlet malls. The outdated appearance, limited store selection, and lack of engaging features make it a less appealing option for those seeking an enjoyable and exciting shopping experience.Look elsewhere just not here or you will be disappointed
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June 2023 by Tambria Thomas
Met the sweetest employee named Aliyah today during our visit she was so helpful and attentive! I can’t thank her enough for the seeing the vision in my boyfriend and I’s idea and bringing it to life! I absolutely love our purchases! Thank you Aliyah you’re the best! ❤️
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June 2023 by DCM
This store and selection is beautiful. Loved the sparkle everywhere. Very nice sales lady too
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May 2023 by Mima N.
Oakley outlet store was AMAZING!!! The staffs there were welcoming and highly knowledgeable with their products. I was helped by Alfredo who is patient and helpful. Then, Alex put the 'icing on top of the cake' , by helping us with the best and professional help . He went above and beyond for us. We each got a pair of glasses that we wanted BUT the customers' services that Alex provided for us were phenomenal!!!! He was also personal, he shared with us his passion on cooking and so happened we love to cook. At the end of the transaction, we feel like we are treated like family!!Please check this place out.
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April 2023 by Ester D.
I love coming here to shop!The price is always worth it !!good deals for sports clothes and I also like that it's in the open air,not like in a mall
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April 2023 by Susan Peters-fineske
They still have a pet store selling puppies . They are not rescue they are supporting puppy mills ! These dogs are clearly suffering there ! No water. No thanks premium outlet mall . Shame on you
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March 2023 by Brendon D.
Clean shopping facility (Outside). The bathrooms could be cleaned more. Open area shopping center. Some of the employees are Not that helpful or friendly, specifically Nike. A wide variety of stores to shop from.Prices and a variety of products are great.Giving it an overall 3 for the employees and bathroom.
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March 2023 by Thomas S.
Not the biggest outlet mall in Texas, but the line up of stores was respectable. There was an on-site indoor food court with several food carts in the courtyard. Plenty of benches to rest. Restrooms were clean. Lots of parking spaces. My wife was able to purchase some clothing at deep discount. Youngest daughter stuck out. I wasn't shopping, just people watching. A good place to shop over all.
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March 2023 by Karthik Byreddy
Very helpful people work in the store. They help you choose the right pieces