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October 2023 by Crystal M.
I tried to submit a feedback on their website, and it kept not going through. With that being said, I did not get the back of my car vacuumed there's still tdog hair that was left from my husky. I had a bottle of hand sanitizer that they put on my backseat. It's spilt all over my backseat.. I took a video after I will not be going back. The front didn't get much cleaning.
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October 2023 by Mikki H.
I was satisfied with my clean jeep. Miguel, the manager was very professional and I will definitely be coming back
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September 2023 by Judy Leu
Great place to have a car wash. They really clean everything you asked about. If you watch the day and time you go, wait is not bad.
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September 2023 by Jack T.
Everyone was friendly. The exterior was done okay, a few missed spots. The interior could have been done better (minimal was done for the price). The $35 package seems a little high.
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September 2023 by Alyssa Luna
I love coming here I have been coming to this car wash for over a year now and always get outstanding results, Andres was absolutely so helpful and helped get my car extremely clean after a beach trip! It looks like a brand new car!! Thank you Wash Tub & Andres for your friendly and professional work! Very happy 10/10!!???
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September 2023 by Callie Kimbrel
First time ever leaving a review….. but WOW what an awful experience. My husband just got back from getting my car washed and the inside cleaned out. They took a break from cleaning mid way through and didn’t even clean all of the seats. I ended up cleaning the rest of the seats. Just frustrating after spending a pretty penny for it to be done the correct way. I truly believe my kids could have done a better job than the people at this place.
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August 2023 by Valerie H.
Wonderful work consistently. Like the fact they hire people with developmental disabilities and supervise them with kindness and clear, respectful instructions. I have witnessed these interactions a number of times and been very impressed. Everyone is professional, friendly and welcoming. The price is fair. One time, I foolishly got my car washed & then took it to get its inspection, where it was parked for 2 minutes under a distressed oak tree, so I took it back right away to get it re-washed and because of their 48 hour guarantee, they did it for FREE and the cashier, sweet Stephanie, was the one who told me about it and insisted I not pay again. Thank you all! Kind regards- Valerie Houghton
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August 2023 by Tracy L.
I dropped my Explorer off here for 4 hours and spent just under $400. The windshield inside was never touched, it still had film and rings from where my cell phone mount had been moved around with the suction cup. The interior doesn't smell fresh, seal strip on drivers side door ripped, a gunk residue below the gps display, there appears to be paper towel dust everywhere and my cover for my drivers side mirror is missing. I verified on multiple cameras from my home surveillance system that it was there when I left to drop it off and gone upon my return just in case it had been missing prior. I contacted the store and they said that they did not have the black cover that says explore there and that they would need to contact corporate to retrieve video from my visit. After this experience and reading previous reviews I highly doubt that that call will even happen.
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August 2023 by Lili Hervi
Honestly I don’t think I’ll be back here. I liked the interior but I paid the detailed option and I had to tell them where still was dirty and I had to clean it myself in my house in the exterior.Guys it’s about “details”!! They should make sure that the car looks like new if we costumers pay a detailed car wash. Then you can have 5 stars and we will be happily back!
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August 2023 by Sammy Sheet
A little disappointed. I haven’t been here in a while and have never had my car left as dirty as it was this time. The driver’s side floorboard was still dirty, like they quickly vacuumed over it and not much else. The inside dash and interior didn’t appear to be touched, not wiped down. I had to ask that they clean the back window, after precisely requesting that it be cleaned when I first drove in (and the gentleman writing it on the window). Extremely disappointed that I paid for so much and still ended up having to vacuum and wipe down the interior myself. And, what is the deal with the guy taking pictures of the license plate?Services: Full body wash
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August 2023 by Jerome W.
Arrived first thing this morning, number 3 in line. I asked for a wash and an interior detail...fair enough. As usual, the workers are moving slowly, so after waiting I asked that my vehicle get in line for the wash...it was just sitting there while cars behind me were getting moved ahead. Finally went through wash, then over to the detail area....it's just sitting there while at least 5 people were chatting. Again I complain, was told they don't have any retailers! So I asked why they sold a service they could not complete. Well they finally get someone on it, took 2 hours total, was told no more than an hour. To top it off, they didn't even touch the hatchback area of the small sub. Can't tell you how frustrating this is. Definitely never, ever visiting a Wash Tub again, and would recommend no one else does either. Shame on you!
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July 2023 by Reagan Ramsey
I went and got my car washed today, not only was the wash not good what so ever, the MANAGER stole from my car. I had coins in the cup holder and all of the quarters were gone(about $3-4). Before going back to my car i was sitting outside and saw the manager at my car, then walk away and go to the soda machine. When my car was ready and I left, I quickly noticed that all of the quarters in my cup holders were missing. As well as my center console opened and moved around. I called and the manager said “well sometimes the vacuum picks up coins.” So this is the worlds first vacuum that only picks up quarters? Sure. Safe to say I will never come back here again.
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June 2023 by Jg Affordable Services
I brought my f150 , that I just bought . I brought it to get it detailed clean inside and out. Drop it off around noon and picked it up around 5:30 , expectations were not met. Inside still dirty and outside was supposed to be buffed and used the clay method for better paint protection. I'm definitely not satisfied with the service that was done in my f150. Would not recommend bringing your vehicle for a full detail clean service.Services: Steam cleaning
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June 2023 by Mel R.
If I can give it a 0 I would. If you pay for a detail is because you get it cleaned up. My car still had crums that just tells that they didn't bother vacuuming it right, my seats felt dry they did not shampoo my seats and manager said because they dont have a steamer so whats the point. I had previously said it they did a good job i woukd tip i obviously didnt. I had my car worst condition and car left better condition but place I used to go dont do shampoo no more. So someone tell me here where to go please. I spent over 100 dollas for this.
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April 2023 by Anthony Jackson
This not the first time I have used this busy but it is the first time I had my car detail. And for $250 you think they would do a better job. There were still bugs on my windshield, the windows weren't cleaned on the inside and I could still see where they applied the clay bar and I don't think it was wax at all. It was just a bad experience today.Service: Auto detailing