-
October 2023 by Barbara Moran
I was visiting from Dallas and went here based on reviews and a short distance from the hotel. I spent 2+ hours there, and they usually take no more than an hour for what I needed done.The only reason I'll give it 2 stars is because Helen was nice. Unfortunately, only 4 days after several nails are chipping; and I'm careful with them.Sunday morning, I called and made an appointment, and I made sure they could do ombre with dip powder. They charged $15 just to change nail polish on my toes, and it wasn't even done right, the lady forgot to apply the shiny top coat on my right foot. I noticed once I was in my hotel, so now I have one foot with dull nail polish.Then I was asked to move to a table where this man started my manicure. I told him how I wanted my nails. He got a different method to apply dip powder, but I didn't care as long as my nails look nice. I told him I wanted pink on top of my nail and white by my skin; well her was applying it backwards; so I told him. Then, he applied it in a way that was 90% pink and you can barely see the white, so I told him. He started to get upset and talked in his language and asked for picture, I had shown him one prior, but he said that wasn't dip powder; so I got a picture that my guy in Dallas did for me, I told him he did it with powde. Thats when he told me he couldn't. So I had wasted already 40 minutes with him. Not only that, but he started flicking on my fingernails like trying to take off the one he already made. He was still talking in his language and didn't even addressed me. Helen then approached me and told me she could do it ad to go to another chair. That guy in a rude way told me yeah to move.Helen did my nails they looked good, yet failed to check on the shape, some of them are uneven, and she didn't even massage my hands afterwards. They charged $60, 10 dollars more than what a I paid in Dallas for a well done job. If I could I would have waited to come back home.It was an uncomfortable and bad experience here.
-
September 2023 by Neha Gupta
This was my first time getting nails done in Austin after moving here. And I just say I wasn't disappointed with my search.The place is huge. Generally I find the nail places as very clumsy and crowded but this was the opposite. Almost the size of a restaurant.I got a gel manicure and the lady did a really good job with first cleaning and cutting the boundaries. She helped me choose the color and did apply a few options to see which one is looking good. I really liked that gesture.I came around 5pm on Thursday and it wasn't crowded that time but after 30 mins, I saw a lot of people walking in. So definitely try out this place if you are in this area and looking for service.Hey! Did you see that cute watch with all nail paints.Service: Manicure
-
August 2023 by Brandie Devillier
I am only In the Austin area a couple of times a year but will purposely wait if I must to get my nails done at Z. Best customer service. Always loves my crazy ideas and attention to detail is incredible. Have sent all of my local accounts here and will always shout out the love. Seriously, this is the place for gorgeous nails consistently. Thank you!
-
July 2023 by Mccalebtc Bialaszewskift
Worst gel manicure. Came in with my mom today bc she lives close by. Gentlemen doing my manicure had polish all over my cuticles. He acted like he didn’t know what I was saying when I pointed out to him. Looks like I painted my own nails. Very disappointed. Giving 3 stars bc the ladies doing out pedicures did great job
-
July 2023 by Michelle Myers
I went into the salon 30 minutes until they closed and they gladly accepted me. The woman at the front desk even asked if I would like a pedicure as well knowing it would take even longer. They were able to do a acrylic refill and my toe nail color change at the same time which I loved since it cut down how long I was there. My nails came out perfect for my hands and toes! I will be back again in a few weeks!Services: Nail polish changes
-
June 2023 by Adrianna Gallegos
We went because we saw a sign saying new management and 20% off. It was my 1st time here. Inside is very big clean and pretty! The staff helped us within minutes of walking in. My friend and I enjoyed mimosas while we had our pedicures done. I also had my eyebrows waxed and was happy with my results. Nice place! I'll be back!Services: Foot massages
-
May 2023 by Kristy Sutton
This was my first visit to Z Nails and they were fabulous!! Treated me and my friend like a queen. They were very friendly and I loved my pedicure. The environment was clean and very relaxing. I will definitely go back.Services: Pedicure
-
April 2023 by Mataia Paley
I’ve been coming here foe about three years now; and today was definitely the best they’ve done! I got my nails done by Kim. She is incredibly sweet and did an AMAZING job! I definitely recommend her for customs!Services: Nail painting
-
April 2023 by Nicole Moose
After a bad experience at another salon, I walked in and was immediately welcomed and helped by the sweetest ladies here! Tina did such an amazing job on my nails for my birthday and I couldn’t be happier. 10/10 service and nail designs/paint :)
-
December 2022 by Maria-Victoria Franco
Great place. I went to Z to have my manicure. I am in the process of growing my nails strong so I use a special treatment brought from my home country and they were very receptive to use my products. Tracy did an excellent job removing tons of cuticles and accomplished a great manicure with professionalism.I will definitely go back. Price was reasonable $18 for a regular manicure-No Gel and I was very well treated since I stepped In.Service: Manicure
-
December 2022 by Maria Victoria B.
Great place. I had my manicure with Tracy. I am in the process of recovering my nails after years of acrylics, so I am using a treatment brought from my country. I really liked they were very receptive to use my product-Treatment on my nails. Tracy did a great manicure with professionalism and kindness. I will definitely go back. The price was reasonably $18 for a regular manicure- No Gels. The place was very clean and tools were sterilized.
-
October 2022 by Venessa Humfeld
I've been here about 10 times and I always have a great experience. No wait, chill and skilled technicians. They listen to what I want, instead of trying to talk me out of my ideas, which I like. I don't get a lot of opportunities to be different, with a professional job, so I like to try different things. My take on 'jennifer's body', nails. Not too thick. Love them!Services: Gel manicures
-
October 2022 by Ekko Hendrix
Wow! I’ve seen this place so many times but never dropped by until today ☀️ as soon as I walked in 15 minutes after they opened, Eva greeted me and asked what I needed.She was so knowledgeable on the health of my nails and what was best even down to the color that would go with my skin tone. I felt so at peace with her amazing customer service. We talked the entire time and she was so friendly. we are both from California originally which was so cool!She is also the manager of the salon but so humble and did an incredible job on my nails! I’ll be back Friday for a pedicure with my boyfriend ?Definitely would recommend this place 1000 times ??
-
October 2022 by Trinity Yoshimura
I recently moved into the area and needed to find a new salon. Now as picky as I am, I was very hesitant cause it's no easy task to find someone you are truly happy with their work. While waiting for my daughters classes to get done, I decided we were gonna get our nails and eyebrows done. I was blown away when I was done there. I absolutely loved my nails!!!!! I got SO MANY compliments on them. Now they are alittle higher in pricing than I'm use to but damn well worth it. Even when I broke a nail, I went back and my nail tech fixed it all up all nice and pretty for me and she didn't complain once like I've had others in the past Please keep up the good work! Pictures are from my first set there, then my most recent set.Services: Nail art
-
October 2022 by Trice Alexander
Eva did an AWESOME job with my ombre set!! I love them so much. The salon is clean and the staff was very helpful and nice. The services were fast and efficient. Will definitely be coming back!
