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January 2024 by Josh
Alright look at this car. 2012 Volkswagen Passat 1 owner 79,000 miles for a 14 yr old car im pretty sure this would be considered low milage. My credit is Jacked so I'm the one to blame for having a high interest rate. Don't blame Third Coast or anyone else bc of your doings and the reason YOUR credit is at an all time low. The vehicle had a battery and Alternator issue 6th day I had it. These things happen. EVERRET The dealership Manager and Pablo my salesman along with their A+ Mechanic went outta their way to fix the issue. While my Vehicle was getting fixed Everret made sure I had a ride to take care of some errands that I had to attend to. Thank You Third Coast!
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January 2024 by Russ Harvey
They make their $ financing so when I wanted to pay cash they marked up the vehicle price ny over $8000 more than average everywhere else. Who's going to pay over $20,000 for a 2014 minivan?
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July 2023 by Rochelle Coll
My daughter bought car has kids transportation is horrible who sells cars with brake problems that's putting lives in danger and no has money to keep paying for sane problems they have no offered to which her out or anything but I will take this farther believe that!
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July 2023 by Angel G.
The amount of junk i found in the car when i bought it. McDonalds wrappers, candy, french fries, and more stuff when i initially cleaned it. Not only that, there was some chocolate/coffee sprayed all over the interior roof. Took my car twice over to the dealership to see what was wrong with it and it was supposedly "fine". Literally my high-beams were missing, a wheel kept losing air and much more.
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May 2023 by Roy Vasquez
Do not buy form third coastDo not buy from here they sell lemonsNo compren de aquíNo compren de aquíSolo de vende el carro y después ya no les importasNo compren de aquíStay away from third coast do not buy from hereDO NOT BUY FROM HERE STAY AWAY FROMTHIRD COAST THEY INLY CARE ABOUT THERE COMMISSION ADTER THAT WE THEPPL ARE NO ONE BUT YET WE THE PPL MAKE IT POSSIBLE FOR THEM TO GET A CHECKIF U GOT A CAR FROM THIRD COAST TEAR IT UP AMD RETURN IT SAVE UR MONEY FOR ANOTHER DEALERSHIPDO NOT BUY FROM HERE THEY SELL LEMONS
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April 2023 by Anthony Vlasic
We sold our car to Third Coast Auto in January. There was a discrepancy with the check and it bounced. It turned out to be an administrative error on their end but it wasn't a good feeling having a check bounce from a dealership. It took over a week from sale to clearing of the second check because our bank wasn't thrilled with a large amount bouncing.Fast forward to current. I checked our TxTag and notice that our plates (which we figured would be safe with a dealership to not use them illegally) were used for several weeks after the sale of our vehicle.If you deal with this company, make sure you cover yourself because just because they are a middle size dealership, doesn't mean they don't have questionable and frustrating business practices.
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April 2023 by Samuel Taylor
I believe this is a front company and are probably doing very shady stuff behind the scenes. It's not only this location, but the two places in Austin. Do not do business with this company. Read the reviews. These are bad, bad people.
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April 2023 by W g
Do not go here. Walked in and the two guys inside were kissing each other. Absolutely unacceptable that things like that go down during business hours. The cars are ugly and overpriced as well, looks like a junkyard lot with barely any options.
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February 2023 by d c
Please Do Not Buy from this dealership. They will sell you a vehicle that needs maintenance work on it, and at the same put a repossession order out for being 2 weeks late!!
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September 2022 by Kristina B
If I could give a negative star I definitely would. Helen is awful at customer service, when I asked her name she wouldn't give it to me and hung up the phone. When I called back I didn't get much help except finding out what her name was. Been a very loyal customer for years, and this is what deserve when I'm trying to buy another vehicle? No thank you. I'll go somewhere else.
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July 2022 by Pedro Hernandez
Bought a Honda from these guys Gerardo helped me get the car within 45 minutesCar came with 6 month warranty and runs smooth I see other people have bad experiences I suggest get a warranty with the cars they have definitely worth it in case anything happensBut overall a good experience have had no issues with them and customer service always helps me
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July 2022 by Michael Swanson
Sales guy was horrible he was talking on phone and asking what I needed. Hmm a car
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July 2022 by Luis D.
Called to see if a car was available, lady on the phone call sounded frustrated and hung up before I even said thank you and bye. Sounds like they don't like to do their job and by the looks of the other reviews it sounds like their business isn't doing so well either. Glad I didn't get a vehicle from this "dealership" don't know why I didn't check the reviews before calling this place. Save yourself some time and money by going somewhere else.
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May 2022 by Isaac Contreras
Would it be better to come to the Round rock location or the Austin location? I have 1,300 in total and working.
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March 2022 by Allerik J.
Me and my wife have a truck with third coast the staff is good to you until you get your vehicle if your car gets damaged or breaks down the repairs are on you the say they have mechanics, but they send you to shady a** auto repair shops that over charge you for work to be done while you still have to pay for your car note they do not work with you on payments at all but of all things DO NOT AGREE TO TERMS OF An OFFER OR DEAL ....if they offer you cash prizes for on time payments its fraud DO NOT SIGN UP FOR ANYTHING EXTRA when you complete whatever is asked of you they will give you the run around put you on hold on the phone to the point you hang up give you excuses definitely wouldn't be my first stop again to get a car or truck here
