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September 2023 by Tiffani Michelle
I LOVE the VeraBank in Round Rock and it is at an OPTIMAL level! The Branch Manager, SAMONDRIA MONIE IVORY is GODSEND! I had a bad experience with banking at the Killeen and Harker Heights location and with her professionalism and knowledge she FIXED my banking needs to pay a bill in an hour. She listened to me, had empathy, resourceful, and offered solutions. They even stayed past closing time to fixed my issue. Because of SAMONDRIA MONIE IVORY, the Branch Manager she has restored my trust with Verabank and I will continue with this bank, but will ONLY go to this location where I live in Round Rock. Thank you SAMONDRIA MONIE IVORY and your team for your professionalism, positive energy, and optimal service! I RECOMMEND EVERYONE come here for their banking needs!
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September 2023 by Tiffani M.
The VeraBank in Round Rock is at an OPTIMAL level! The Branch Manager, SAMONDRIA MONIE IVORY is GODSEND! I had a bad experience with banking at the Killeen and Harker Heights location and with her professionalism and knowledge she FIXED my banking needs to pay a bill in an hour. She listened to me, had empathy, resourceful, and offered solutions. They even stayed past closing time to fixed my issue. Because of SAMONDRIA MONIE IVORY, the Branch Manager she has restored my trust with Verabank and I will continue with this bank, but will ONLY go to this location where I live in Round Rock. Thank you SAMONDRIA MONIE IVORY and your team for your professionalism, positive energy, and optimal service! I RECOMMEND EVERYONE come here for their banking needs!
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August 2023 by Kam Irvin
I love the Round Rock Branch! Kaitlyn and Samondria are always warm and welcoming! They make it a point to establish rapport with all of their customers. My Gran banked with them for years and I intend to follow suit. Thank you Ladies and VeraBank for all that you do!
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August 2022 by Rene Carol
They care about their customers.
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April 2022 by Brenda Hanna
The experience I have had has been really awesome. They are a great group!
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April 2020 by David H.
VeraBank is part of our family. Before coming to VeraBank it was once union state bank. Back in 2014 I moved from upstate New York and moved to Texas to start a scary journey and start a new business. At first finding a bank and the place to help support the business, I tried to connect with the "Bigger National Banks" and was treated with no professionalism and felt like a number. When I came across union state bank I meet with now retired Dave former Vice President of the branch and he was the kindest and open minded person I have ever meet. He took the time to get to know me and understand my goals and vision. A few years in l, the bank change names a "Few" times and eventually became VeraBank. At first the change of a few staff members was hard to say goodbye to some great people, but the new crew and management (Rasheedah) were just as kind and always willing to spend the extra time to help in any situation. The tellers (Ruth and Hazel ) are truly family. They greet me by name every time, they know my kids names and ask about the health and well being of my family. Recently, as we are going through the battle of Covid 19 many small businesses are being negatively impacted and it is one of the scariest moments in my life. Jonathan Voight senior Vice President - directly supported me and my company through this crazy time. He spent long and late hours to help us and personally made sure things were moving in the right direction. I am so thankful that the "Big Banks" treated me the way they did because they led me to Vera bank. As I continue to succeed as a business, Verabank and their team will always be my bank of choice.
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June 2019 by Marsha Taylor
I bank there.
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February 2019 by Howard Diaz
Great bank recommend!
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July 2018 by Todd Frank
Have both personal and business accounts with Union St Bnk. Would not go any where else. Talk about friendly and helpful, they have been wonderful to deal with for the last eighteen years.
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July 2015 by Supermer _89
Best bank ever!!! I always enjoy they're employees. They are so helpful.