Variety Stores in Round Rock, TX

“I placed an order online to pickup later for Christmas. I did it that way because the items were literally down to the last in stock so I didn't want to chance missing out on them. Well, I arrived at the store later that evening to retrieve my order only to be told 1 of the items was actually already sold out. I never received any notification that this was the case so of coarse I'm upset at this point. This is when the young lady helping me puts on her cape and really helps me out! Mi Mi saved the day! She really went above and beyond and you just don't see that everyday. Five Below, do better with your communications please but in the meantime, thank goodness for the Mi Mi's you have! 10/10 customer service ?”

“First time there and it was a cool place to get all your party stuff like balloons and toys. Arts and crafts or stuff around the house or to give to someone. I liked how I can choose my balloons and strings to tie them with, only thing I was not satisfied with the air quality in the balloons. Don't get me wrong they made my fiance very happy, but when she went home later during the day today...they were all flat and on the ground. They could've gave them free to me if I knew in a day they were gonna deflate. Remember back in the day you had a balloon and it would last for days and you can let it go in the air. I mean 13 balloons all flat in a day...come on now. Either i can go back or go find another place for balloons that will last. Can you imagine if it was something special to a child and they woke up to flat balloons...dang. Sorry no photos...cuz they're flat.”

“Not always the friendliest of employees and have noticed they don't care to be bothered to help out. Selection is usually good and store is clean. You get what you expect”